The owners are wonderful. Very nice. I had pants taken in and hemmed and they did a beautiful job.read more

Great place to get your prom Tux. Friendly and helpful with…read moredesign options and opinions .

One of the great old retailers specializing in natural shoulder mens suits and sport coats.read more

The Knowledge The Couture…read moreThe Classic The Value The look Of Quiet Elegance. You can learn a life long lesson at the Andover Shop.

I rarely write reviews, but my experience with Shaban's was outstanding, the team there was super…read morefriendly and helpful, excellent line of men's garment and suites to choose from, look no further.

This is a great shop The service is always good and the…read morequality is excellent. They also tailor men's clothing and bridal gowns. I am not gifted with a good sense of fashion but they are thankfully. Also very patient and passionate about helping me look great.

The service was excellent went in for a new suit they helped fit me with everything from the jacket…read moreto the trousers and shirt and tie Paul the manger was excellent and Nigh was awesome as well thank you very much

Used to get all my work clothing from them and they USED to be great. Today walked and waited…read moreover 15 mins before we had to grab someone and ask for service. Very rude and without turning around said "what you need?" I was looking for work slacks and explained I hand buy normally due to height. Mr Rude pointed me to a display of Haggar pants, available at Kohls then said "you need them hemmed. Then pointed me to a wall of suits and said "those are long and have to be tailored". No measurements, no customer service, said "you have to decide what you want. ". I did decide that I will NEVER return. Selection was poor, prices were high and customer service was zero. If I could give zero stars I would. Off to George's! Very dissapointed.

I love this store and was a frequent customer. The security makes you feel like you are entering a…read morecorrectional facility. They have retractable stanchions that must be physically retracted by security to allow you to pass through the entrance and into the shopping area. THE LAST TIME I WENT, A WOMAN EMPLOYEE (NOT SECURITY) RAN TO THE STANCHION BELT AND SECURED IT WITH HER FIST AND INSTRUCTED ME TO LOOK UP AT THE CAMERA! I just turned around and spent my money at Marshalls, a much more pleasant experience. Burlington, please do better. We go there to shop, is not the airport customs!

Positives: Good shoe selection with a mix of brands for reasonable to low prices, and a great purse…read moreselection for reasonable to low prices. I'm a Karl Lagerfeld Paris lover, and they have so many of his purses there. Women's clothing and underwear selections are decent. Negatives: Unfortunately, pretty much everything else. There have been times I've been in the store where I could barely walk through the aisles, since shoes and clothes had been kicked across the floor and left everywhere. Crazy customers happen, I get it, but the employees don't seem too bothered about it. In the figures/collectables/gifts section during the winter, so many empty boxes could be found from people stealing the items inside, which is super frustrating for customers as well as employees. When I handed a few empty boxes I found to a male employee, he just sighed. The employees are hit or miss. Some are very nice, but some seem like they'd rather be anywhere but there. One employee, the woman who works by the dressing rooms, is so lovely and sweet. She made my day the other afternoon with how nice she was to me. Majority of the employees I have encountered speak more Spanish then they do English, which does not affect or bother me since I do speak and understand some Spanish, but for people who struggle with it, customer-employee conversations may be difficult. Just a heads up! Overall, I think the experience here is always very dependent on the crowds, the employees on shift, and how organized the store is.

In person visit not the best-no hello or interaction or one word exchanged when I made a purchase…read morewhich was kind of funny! But nice store regardless with varied selection and prices. Have purchased online also and shipping super fast!

Fabulous store - great selections and values - amazing employees. My favorite store!!read more

Great location. I always find parking. Inventory is ok. Some stuff should have been thrown away…read more Other stuff is ok. Many of the staff is ridiculously pretentious. 'Don' think he's running a high level, Fortune 500 company. Looks down on customers. And always sets them straight on something. R-U-D-E. He needs to chill out in his twilight years. He puts a damper on shopping there.

I finally was able to stop in at the Andover Thift Shop. I went last month in July, however they…read morewere closed for the ENTIRE month of July. My first impression: Clean, well displayed, nice quality items, too many signs and cameras, and prices too high on many housewares. So high I laughed to myself. Clothes are clean and some nice high end brands. Clothes are priced better than housewares. TOday they had a discount of 25% on blue tags. Service was pleasant.

I love this store. Many nice things and not exorbitantly priced! Great shop! I am heading there…read moresoon for a couple more items!

When they have sales they have great sales! It is hard to find a sales person at times to actually…read moremake the payments for those deals. The coupons are rather confusing at times and you have to find a cashier at times that knows how to work the system to get discounts on certain purchase. Don't get me started on star rewards vs. points. If you return something you used star rewards they actually give you less actual cash back. I try to avoid this place at all cost as the associates are rude and the store is usually a disaster.

Great service from the salesperson who helped me and my son this evening. He seemed to go out of…read morehis way to find my son a shoe that fits well and was reasonably priced. Sometimes at this outlet store you have to go find the staff people to get help, which might bother some people, but I actually like not having salespeople hovering over me! Store is always very clean and products are neatly displayed. The prices are excellent and to me that's the most important thing.

Love all the merchandise they have Staff needs to be…read moretrained in customer service , not at all friendly

This was not an easy task, I was preparing for a Harlem Renaissance event and brought them a Zoot…read moreSuit to alter. The fit was absolutely perfect, they captured perfectly what I was seeking and I won Best Dressed at the event. Thank you indeed, Great Job!!!

They are meticulous, priced competitively and customer friendly. They have great attention to…read moredetail. I've always had a great experience.