Awesome customer service I like to recognize that acknowledge JOEY SHES APPRECIATED thank you for being genuine. That was my first time there at that Kohl's and everybody there had genuine customer service thank you. read more

Disappointed... How come the recent catalog mailed out introducing Kids our us, only gives the item #? Why not the price? Not everyone is savvy with the QR codes. Especially the older ones... Some folks like to see the price in order to make a decision to purchase. I do understand today and all the technology, but honestly a price wouldn't have been that big of a deal right? read more

I was able to find what I needed and they had a wide selection of other things I might want. Always fun to look around here, but you really have to be on your coupon game to get good value here. Service was also very slow, but nice when you finally got to them. read more

My wife and I love this store! I am always looking for deals! My wife just tells me I want this and that and I say ok! There is a good selection and she likes the brands! If I make her happy that's all that matters! read more

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A little disappointed the line for Amazon and kohls customer service the same. I waited over 10 minutes to just do an exchange. Everybody in line mainly for Amazon. There's got to be a better system. read more

Kohl's - Coupons - Department Stores Near Me - MORENO VALLEY, California

Kohls Credit Card is ridiculous. I have had my credit card for 3 years never missed a payment. Last month April I made a $170 payment, which was supposed to be $177. I went to Kohls yesterday 5/8/2026 and when I was ready to make my purchase, and they put a hold on my card because of the $7.00. They would not release the hold and told me I had to make a $216 payment. Of course I said No Way, and I closed my account. Kohls this is a horrible way to treat a good paying customer read more

I have been in line with 7 people, the 2 cashiers have now been taking care of 2 customers for 15 min. I stood in line called the store had it on speaker 3 times and all 3 times were put on hold and nobody came back to the phone. I then left the line found a worker to to call the manager and when she called they would not respond. This kohls has aweful customer service read more

Bought a Christmas gift card at the register for a family member. gave it to them on Christmas day. Next day the tried to upload it to there account and the money was gone. It also said the pin was bad. Called the 800 number for Kohls and they were able to track the store that it was used at. It was used in lest then 24 hours of me buying it at a different store in a different city. The response from Kohls is that i bought the gift card and it is not there responsibility to make sure that the gift card is good. Do not buy gift cards from them. read more

I saw a skirt that was $39.99 with signage saying it was on sale for $27.99. After waiting in line for over 15 minutes to purchase it, the cashier said the skirt was not on sale. I told her about the signage and nothing. She never offered to do a onetime customer service mark down for their error and my wait time. Not good customer service Kohl's ! read more

HORRIBLE CUSTOMER SERVICE TODAY by some Allen kid. After having to explain to Allen that he wasn't doing the Amazon returns correctly, he had the audacity be condescending towards me by asking me with an attitude, "You sound mad, what's wrong?" Trust me, it was not sincere. I simply told him that no one is mad and I'm just not used to someone rushing me and cutting me off when I'm not even finished. I always enjoy my returns because the mature knowledgeable women always make it a pleasant experience. I asked him if he was new. He said, yes it was his first time. So why do I as a customer have to train him. I had four items to return. So I should receive ONE tracking receipt at the end of scanning the 4 items. Well he ended my return after one. So he handed me the tracking and coupon for the store. When I told him I had more, he handled it, but he threw away my tracking code because it would mean I would receive 3 more 20% off coupons. When I explained to him that I need those codes to track my items Mr New Guy had the audacity to tell me I could track them online, excuse me WHAT? It's not MY first day lol! Even the girl that should have been shadowing him finally came over and corrected him. She also corrected the situation and was very sweet. Allen was rude the entire time. Hopefully y'all move him to another department. Preferably where he doesn't have to actually commcommunicate with customers. He's to immature and unprofessional. read more

Do not ask for help at this Kohls . Or for them to hold any items for a bit. They are very rude just trying to get us to open a credit card which I explained I already have one. But they just kept pushing. Then we had to go back to counter 3 times to get out the door due to security tags off our purchased items. There employees could use more training especially in customer service. And let's not mention rudeness of the manager. I will give them there inventory is much better than kohls on vanbuern. And the Cashiers need to dress a little better too. read more

They have the worst customer service. They ship you broken items and missing parts and then don't want to take care of the customer. When you wrote a review they delete it instead of responding. read more

Kohl's - Bad service - Department Stores Near Me - MORENO VALLEY, California

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Today, 12.31.23 at 11:40 am, Michael was super helpful and patient. He showed me how to get the Kohls app and the benefits on my account, saving me money. I appreciate his customer service! Thank you, Michael. read more

I am beyond dissatisfied with the service I received. I was profiled for stealing for going back for an extra push cart. I found a lot of clearance items that I wanted to try out in the fitting room. I was aggressively approached and asked why I had so many carts. I will never come back to this store again. The worst customer service I have ever experienced. I will instead go online and try my luck in finding clothes that fit me. read more

I love this kohl's but today I had the worst customer service by the cashier that was on the women's side with curly hair and glasses, she absolutely did not want to help me do an exchange after the sweet customer service girl told me I was able to since I had my original receipt, she already had an attitude when I reached the cashier after standing in that long line, she didn't even greet me like every other cashier here does and sent me back to the long line at customer service where the girl helped me do my exchange, what a waste of time and inconvenience this cashier was read more

I was really frustrated when they wouldn't let me check out at the jewelry counter when I was buying something from the jewelry department. They only let people purchase from there if they are purchasing "fine jewelry only." And it was spoken in the rudest way imaginable. Lost a customer!!!! read more

Kohl's. Hmm.. well it's another store chain. Reminds me of Mervyn's, with better merchandise and overall better ambiance. I go there maybe every other month to check out what's new. I like their promotion "Get $10 Kohls cash for every $50 spent." They have it pretty often, especially during holidays. What they have: Houseware/Kitchenware, Bed/Bath, Small Home Electronics, Clothing, Cosmetics, Accessories, Jewelry, Shoes, Toys (some), and Luggage. Vera Wang, Lauren Conrad, and Daisy Fuentes have clothing and accessory lines here. And they have your generic brands as well. I have ordered online and returned merchandise in store with no hassle at all. Service has always been good. This location is clean and well kept. It is in the same complex as Super Target, Best Buy, and Office Max. read more

I like this Kholes. It's near my place which is even better. The store is well organized and clean. It's also nice to get those 30% off coupons in the mail. With the % off coupon, item on sale and the kholes cash back you can't lose. read more

My mom's favorite store. Mine also behind Jcpenny & Forever 21. I like some of their clothes..I usually get their pants and other things...haha. the check out lane can take awhile but their sweetness makes it up once they are scanning your items (: read more

i enjoy the deals i can find at this store however figuring out how much something costs is a real hassle, even with those price scanners they have available throughout the store. i only shop in the "home" section though. It's difficult when you want to know the price of a large item, having to carry it to one of the scanners. the staff are friendly and personable but sometimes difficult to locate on the floor. i am still happy to shop there though, it is what it is. read more

It's a shame MV Khols is devoid of a nice selection of clothes for plus sized women. Small section, picked over, ugly tops (Buyers for Khols must not like plus sized women) Don't stop & ship there, a waste of time. read more

I HATE shopping for clothes. When I have to, I go to Kohls. The Moreno Valley store is close so we end up going to that one. Always clean and well stocked. Very friendly associates. Makes my dislike of shopping a lot better. Restrooms are always immaculate. They always try to give us the best deal possible and offer any specials. Thanks to management and team for good experiences when we go. read more

The sales ppl never looked my way. I was there for at least 15 mins. I was in the cooking section. I won't be back. I have no issues w the other favorable reviews on this store. I just wish I met those sales ppl in the favorable reviews. read more

Love Kohl's love their coupons and deals !!!!! Big family big savings $$$$ I really recommend shopping at kohl's read more

Kohl's has their store organized so that it's easy for customers to find what they're looking for. I like their shoe section, and their jewelry section. read more

Normally my shopping experiences are good here, but today for some reason the cashiers seem to have a mission to drive away customers away by being rude, inconsiderate, damn right snotty, with their stupid remarks at each other about the customer that their supposed to be helping. Never have I felt so humiliated for using a coupon and angry at kohls for hiring such inconsiderate people... I am canceling my kohls card and will no longer shot with kohls. I suggest you do the same. read more

Called to see if they were open tomorrow since it's 4th of July. I just wanted to see the hours and this lady was so rude about it. If you don't like your job then why work there? read more

Nice store, super clean, well laid out, friendly staff (although they could have used more on the registers when I was there. Overall one of the best Kohl's in the area...I shop at Kohl's a lot and this one is a little out of my way, but was worth the drive. For sure will be back...very pleased with the quantity and variety of merchandise. Seems like a little bit more than the Kohl's on van buren. read more

Beware, No one buy gift cards from KOHL'S! My dad decided to buy a $50 gift card from Kohl's for my mom for Christmas. When my mom went to use the gift card at this Kohl's location they said that the gift card had already been used. (FRAUD) They referred my parents to call Khols Corporate number . Both my mom and dad called Khols corporate. They were told that Khols will not back their gift cards if used in a fraud way or help them in anyway. All they could tell them was that the gift card was used to make an online purchase the day after it was bought. Most other big corporations like Target and Macy's would help, investigate, and or eventually give them their money back! They didn't have any answers for them other then o well sorry. So Beware when buying gift cards at Kohl's! read more

Though I waited longer than I should have in the jewelry department, I was helped & was very pleased & satisfied with the support I received. By far a clean store & I found many things on sale! I did not pay more than $3 on new bottoms. The cashier shared a coupon with me. A satisfied customer here!!!! read more

Had an interview here last week for the beauty advisor position , showed up early like they asked me to , ended up waiting almost an hour to be interviewed first red flag , got interviewed seemed to go well and he pretty much offered me the job and asked me if I would be looking into other jobs and I said no if you offering me this job I'm yours and like it was a done deal, said he'd call me the next day , never called , so I kept calling asking for him but surprisingly he's was never around finally talk to the assistant manager and she presumes to tell me he's not gonna follow through with hiring me like wtf ? Okay why would you pretty much offer me a job and then ignore me instead of just calling me to explain . Really unprofessional . But I kinda wasn't surprised , during the interview he even mentioned there was drama in the work place and no wonder there is the management kinda doesn't know what they're doing. In all my 8 years of working in retail and being a manager myself this was the most unprofessional interview/ hiring process I've ever encountered. I was just reading recent reviews on here about how disgusting there're beauty department is and it's like no body works there , hmmm guess I dodged a bullet read more

First of all, there are no good deals if you do not have a Kohl's credit card. Without a Kohl's credit card you pay Max on price without any discounts whatsoever. With the Kohls card you get emails with 10 to 30% off plus, Kohls cash rewards and online percentages off as well. There's not as much to choose from in the Moreno Valley store rather then the Orange County stores, basically, because of location and income. You will find everything you're looking for in the basics though and it always seems empty, so there's really no wait at the checkout line. The air-conditioner is on, so it's nice to be out of the heat. That about sums it up. read more

Kohl's - You gotta treat yourself before you cheat yourself. Do what makes you happy. - Department Stores Near Me - MORENO VALLEY, California

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I truly enjoying shopping@this dept store..all the mgmt team our Great&so are the associates..always so friendly&eager to help..Jennifer,Andrea&Jo'an are the best..so is Priscilla in customer service read more

This kohls is the most disorganized stores ever, it seems like they never clean it, its pretty ridiculous, i came here 2 days in a row and saw them same things thrown everywhere. Time for new management. read more

I love this Kohl's I got pants here on sale for $6 and on top of that i had a coupon for a 30% discount! Sooooo I ended up getting like 9 pairs of pants. The great part was that I went to another Kohl's and saw the same pants on sale for $22 so I felt like this Kohl's had a great deal and I hit the jack pot! I like this Khols the most out of 4 other Kohl's in the area becuase they are always so nice , always clean, and always ahead when it comes to discounts! read more

this is were i shop my clothes, bed, bathroom and kitchenwares, they're very good to me with their coupons, plus it adds up if you have their rewards card, and they also give you a choice of 15%, 20% or 30% scratches. what more can you get?? i also like when they give you kohl's cash when you spend over $50. you have plenty of parking. TIP: i brought this up when i showed them the yelp check-in, you supposedly get 15% off, one of the cashier lady said, they don't accept that cause they only send coupons through email, so the yelp check-in deal doesn't work. read more

Just left this Kohls and our cashier was very pleasant! At some kohls the workers aren't very nice but she was very sweet, and seemed liked she loved working there. Her name was Samantha P. read more

Nice clean store. Great selection of clearance items everywhere! Helpful customer service. Honored a 30% discount from another Kohls store even though it should have only been 20%! I left happy. read more

I really like this Kohl's it's always well organized and clean. Their online pick up orders are very quick too. I shop here often.

Love this kohl's. Always very helpful and generous with their discounts. Always clean and u always find someone that can help. Look for the best deals and don't forget u earned your kohls cash so even if they are expired insist with the manager. Only the last time I tried at the one in riverside the cashier insisted I couldn't use it. Didn't feel like waiting some more so just payed and left. Want a great service come to this one. read more