I visit this location often. The store is always clean and organized; the staff is also very pleasant and attentive. They have a lot of variety acoras their different departments, including name brands, at many price points. I usually find what I am on looking for on any given day. read more

Its been a while since visiting a Kohl's but its so much nicer than a Marshalls or Ross and the place is immaculate. The men's section is basically divided by a Sephora cosmetics store with the women's clothing and accessories eating up about 70% of the rest of the space with homegoods at the far back. Found a few very good quality heavy fabric Under Armour shirts but pricey. Trinity Coast rayon collar skull imprint shirts at discounted prices but very very few 2XL sizes but a decent pattern selection. They do have a Big Men's area toward the back but those are just way too large - most are for linebackers. A big Levis denim section with graphic rock n' roll T-shirts but 100% cotton so they shrink to a belly shirt after you accidentally dry them on high heat once. They had a thin selection of Under Armour sneakers but no high tops. The dressing room and bathrooms were out of service due to some kind of malfunction. They offer a wheel chair at the front door for handicap customers. read more

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I go to this Kohl's from time to time. I like their home goods, such as towels and cookware. They have some good quality products. Some are not but there is a good variety from affordable to high end products. I have bought a pair of shoes here and they have held their quality. I haven't had luck in finding clothes. I have tried. I like how they added Sephora in the middle of the store. They have a rewards program. They just randomly sent me $5 yesterday. I have never earned any meaningful reward but I do not shop here that often. I like that they are just a few doors down from Sprouts. That makes it more convenient to visit both stores. read more

Can't remember the last time I was in a Kohl's department store. I was very impressed by the organization and an added bonus with a Sephora inside that was built during Covid. The girls at the counter were so kind and helpful. Bought a bronzing powder that should last me nine months. So many cute tops at good prices. I'm just so picky and hard to fit so I have to browse until I find that perfect one. Very surprised that they have Miami Dolphin NFL apparel. I was very impressed with this Kohl's. read more

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I haven't been at this location in a very long time but I was looking for something at Sephora so I came in here to see if they have it. While I didn't walk the entire store it looked very organized and clean. The Sephora section associate was very knowledgeable and was able to point me to the right products without and sense of forcing any sales. Overall I was very happy with my visit. read more

Kohl's - Department Stores Near Me - MIRAMAR, Florida

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Kohl's is one of those stores that always lures you in with coupons and offers. Most customers usually have some kind of coupon or they are offered one at checkout if they don't have one. I went in to check on some home decor items and I saw these cute owls that were really cute. Their clothing section is very large and they have a tons of options for men, women and kids. The cashier was efficient and friendly. read more

Kohl's - Cute Owls. - Department Stores Near Me - MIRAMAR, Florida

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Items are pretty good in quality and value , but the cashier who attended me, a young girl was so rude. Is my first experience with someone that kind of. It was register 6. Hiring has to be better with people qualify to do better in customer service. I gave one star because o do not have option for none. read more

organized lots in stock great customer service. and one floor with. Sephora in it you can just find sbout anything you need from home to clothes to holidayx too books kids ,adults. decor and more read more

This is a decent Kohl's and the few times that I needed to run in here, I have always been able to find what I needed even if it needed to have me asking someone for some help or finding it on my own. The staff that works here can be hit or miss and other than one time, I have always gotten a friendly face that is ready to help me find the products that I need while I am here. The prices are good with it being on level as every other Kohl's that I have been too and the quality of the clothing and other merch that I buy here is always good as well. The cleanliness of this location and organization can be a little bit better so that is the reason I am giving a less than stellar review because of that and the staff that is hit or miss. Every time I am here though, I always find something new that I don't need but usually end up buying if it is cheap enough and cool! read more

LOVE that Kohl's has an Amazon drop off for returns. It makes life a lot easier. The amazon app provides you with a return code so all you need to do is go to Kohl's, they scan the code and will package/ return your item. Also while at Kohl's I noticed they have a Burt's Bees section with a huge chapstick flavor selection. Now I know what you're thinking... why is this important? Well if you have a mother like mine who is obsessed with Burt's Bees (specifically the wild cherry flavor) you know that most stores don't have all flavors from the brand. It's extremely hard to find wild cherry in stores, so we end up ordering them in bulk from amazon. But when we saw that Kohl's had my moms favorite flavor she flipped out from excitement! This made her day! Covid precautions... Masks are required for all (customers & staff). There is an employee greeting at the entrance and taking a customer count as people come in & out of the store. There are numerous hand sanitizing stations scattered around the store. Staff at the check out and the amazon return station are cleaning counters/ surfaces in between each customer. They also have floor decals advising where to stand to keep your distance while in line. read more

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I was in need of a teal blouse to go to a girl's gathering I attended a few months ago. I waited till the last minute to go shopping and on another occasion, I may have never thought about going to Kohl's. Kohl's has been around for so long but I never shopped here before for anything. But, for a department store that seems to have everything from, clothing to makeup, to jewelry, to bed and bath, to accessories, it's now become a place that I'll go just to see if something catches my eyes. And, it's my go-to place to return my Amazon orders. I was so happy to discover this some months ago and it's been so convenient and so amazingly simple. They really do make returning Amazon items easy for you and they have a designated area. Just remember to walk to the left as you enter the store and follow the isle all the way to the back of the store, you won't miss it. And, whenever you make an Amazon return Kohl's gives you a coupon for 25% of your next shopping trip. I've never had a problem with customer service. The store is never busy, it's always quiet when I go and organized really well. read more

I think we all know that Kohl's is the place for quality merchandise at reasonable prices. I think we all agree that it is a step or two above Walmart when it comes to selection and quality, but perhaps on par with Walmart with regards to prices. However, that said, the store lacks the spirit of a sincere, 'customer-centric' approach or attitude. For example, I was trying to connect to get an order status for an item I ordered online to be picked up at the store. All the way from the corporate Customer Service Center (a toll-free phone call), to the 'chat' bot online, to calling the store directly, it was difficult to actually make contact with a human being. The local store in Miramar; not only do they NOT answer the phone, but three times ina a row, someone picked it up and put the phone back in the cradle, effectively ending the call.... THREE TIMES! Usually, Kohl's is the anchor store in smaller shopping centers, so they have it pretty good with regards to the marketplace considering the plights of many of those types of retail stores that either closed during or after Covid, or have subsequently closed because their business model can't keep up with marketplace demands, etc.. E.G. - It's hard to find people to work, (so pay them more!!!). Either way, it is a profoundly negative model when (especially!), during the holiday season, a customer is prevented from actually speaking with and getting help from a customer services representative. In fact, if I'm not mistaken, many of Kohl's 'peer' stores, are either in the process of filing Chapter 12 Bankruptcy, or we already see the signs in the windows, "Space Available.' Not good... read more

I would not recommend shopping here! I went to return an Amazon package and decided to walk around the store to browse. I was literally followed from one end of the store to another. I guess this so call employee ( who most likely was a manager), thought I was going to steal something. Truly the most uncomfortable feeling ever, The staff truly needs training! read more

Buyer Beware. Went to return 4 items at Kohl's, wasn't paying attention to my receipt, and they only transacted 3 returned items. So someone in the service department got a free item today. So lost about $40. Shame on me for assuming that Kohl's associates will do the right thing and give me a full return. I get it, right now is a very hard time for all retail associates, as customers can be horrible and very demanding. But some of us are understanding and that $40 may go a long way for some people. Also, any type of coupons do not apply for toys and name brand items... good luck with finding that sale shoppers. read more

Beautiful Store has a lot of the things I like for giftgiving and also for myself I like the watches sunglasses custom jewelry real jewelry and clothing. My daughter loves the store because they have the petite and it's just right up her alley so every time I buy her something from here she's usually very happy. I like that there are incentives and coupons at the store and all the kohl stores. Parking is good they are practicing safe distancing and everyone is wearing a mask. read more

I haven't been to Kohl's in awhile. This Kohl's is located 3 minutes from my home. I had stopped shopping at this Kohl's because of the long lines and not being able to find an associate. My last visit there went real bad. This time the experience wasn't bad. The store was clean. The lines were not that long for this time of the year. I was able to find exactly what I was looking for. I was assisted by a sales associate who was friendly and helped me find exactly what I needed. I guess I will be returning to shop here once again. read more

Complete SCAM of a store! Items are marked one price, and ring up at over 50% more! Signs are all digital and incorrect . Left with over $350 in our cart we were planning to buy! This will be the last time coming here! read more

Who knew you could return amazon packages at kohl's?! SO convenient! They have a little kiosk tucked away in the middle of the store that's specifically for amazon package returns. There was no line when I went, so service was quick and painless! The staff was also very friendly and very eager to help out! After this wonderful experience, I may even choose to drop off packages here instead of UPS! read more

Won't honor their own online prices. Even when I had the proof and had the website pulled up so they could see it.

Clean and organized store as of my visit today. I initially went because they now do Amazon returns at a small kiosk towards the back of the store. This is an incredibly smart and convenient service they offer for Amazon customers. Plus it brought me into the store and I made several purchases. Good experience. read more

Now listen this is an honest review. Walked into this location with a friend that lives nearby. She is a long long long time customer in person and online. Everything about the store itself was great. Beautiful selection of items, clean and it smelled awesome. We found what we were looking for and more. We had a wonderful cashier Lillian who truly served us with a great attitude and did her best to accommodate our coupons and Kohl's cash. My ONLY complaint is Rosanna her manager. When called to assist she was cold and abrasive. She seemed to have an air of disgust over dealing with the coupons. I understand that it's the holidays and she may be tired. But for a quiet night in-store for her to have reacted that way was not ok. read more

Kohl's - Getting the goods from Lillian at register 8! - Department Stores Near Me - MIRAMAR, Florida

The lady in costumer service really needs to rethink her job choice. She is rude and inpatient. She starts by correcting me. According to her I should have said "I need to return this and may I purchase that"! Really! I need to say "may I purchase this"? I need your permission to spend my own money? I didn't go into Kohl's for a grammar lesson. You've lost a costumer. read more

Horrible! Was looking for a brand name clothing. Could not find, asked afro hair style kid at cashier, he had no clue of the merchandise sold there, called someone on radio, no answer. My next question for him was the closest Kohl's in the area, his answer was I really have no idea. Wow are these people trained? I traveled to the kohl's off of Sheridan, and had good customer service and found what I was looking for. read more

This was my go-to Kohl's when I lived in the area. Not my favorite, but the most convenient. Some others are much larger so I obviously prefer the larger selection, but you can absolutely find great stuff here. My most recent trip was for an Amazon return. There was quite a surprising line on New Year's Eve, but once it was my turn I was finished within 1 minute. I love the Amazon returns at Kohl's I find it so much more convenient than having to re-package everything myself. I just need to grab a QR code and the item and I am all set. The most difficult part is typically locating the Amazon spot within the store as they move sometimes. The location here had clear signs right at the entrance so I was able to locate the right area quickly. The long line is of no fault of Kohl's. I did, however, really appreciate the sanitary measures that were being taken. This is probably the first place that I have actually seen sanitize between customers. Like every single one. She sprayed the counter and cleaned her hands every time and I really appreciated that. There were also plexiglass barriers which were great. It was a lovely experience. If I were not in a hurry I'd probably have browsed around a little. Pro-tip: there is a Kohl's coupon on the return confirmation receipt. Will absolutely return to Kohl's for my next Amazon return. read more

Clean and tidy store, lots of selection and friendly checkout lady. She even asked if we had our YES2YOU rewards card handy to scan it. Will definitely be coming back to this store to shop more. read more

Horrible customer service. I needed to return one item and once walking in the store there was a sign pointing for drop returns to back and holiday returns what looked like was pointing to the one of the two check out lines. Well I just wanted to return so I went to the back and after waiting ten minutes realized it was just for Amazon. So I went to the front of the store to the checkout lines where the sign was pointing. I waited another ten minutes while holding my ten month old daughter. Once I got to the front the lady told me I had to return in the back of the store. I asked if she could just return the item since I waited in two lines already and she refused. I would not waste your time and money shopping in this place they obviously don't care about their customers. read more

Customer service training is needed in this store!! Some rude people work here !! Seriously, this sore is the worse!! I prefer to drive to Hollywood and receive better service!!! read more

I don't shop here too much because it is very hit or miss for clothing. I think they are very overpriced for the quality of their clothing selection. In addition, if you need to make a return you have to go to the customer service area in the back, it can not be done at the register. I do however, buy household items every now and then and get good deals. read more

I applied for this job twice, one thing is not accept me and notgiving me the job, but another is having costumer service tell me "the scheduling of the interviews don't matter, you are not really special to be the first call anyways." I felt disrespected, and they wasted my time. read more

I usually have a good experience with Kohl's in Miramar. I bought some jeans yesterday that were the wrong size. I called today to see if they had the correct size. First, it took me forever get through to someone. The first girl I talked to was rude and didn't know what she was talking about. She passed me to another associate, who never picked up. After about 15 mins, I hung up. I'm disappointed. I went to this same Kohl's not too long ago. I bought a candle (on sale from $14.99 to $9.99). The smell was Rustic Cedar. It had a nice aroma when I opened it but when I lit it, it only smelled like wax. My suggestion, go to Bath and Body, during a sale, and get top quality. read more

The store is clean and has variety of clothes. I love shopping here. Kohl's always has nice clothing for kids and adults! I love when they have a sale I come out with so many nice clothes for bargain. read more

They have really good prices on almost everything you need. And when you stack Kohl's cash and coupons with it, the savings are incredible. I love the brands they have, from Lauren Conrad to Vera Wang to Jennifer Lopez that are wonderful! The sales associates are super helpful and if they don't have an item in the store, they can order it for you! Great place! read more

Very disappointed today came to Kohls to purchase bedding for my new bedroom set they had a tag up for 60% off yet the store manager Gene said that he cannot honor because someone might've moved it when they could clearly check the cameras if they want to see that we did not move them they were there the whole time false advertisement even the department girl said they been moving stuff around it is not a customer's fault if they don't correct their signs read more

Kohl's - False advertisement at khols. - Department Stores Near Me - MIRAMAR, Florida

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They don't care about credit card fraud, your personal information is NOT SAFE with Kohls; after exposing a Fraud scheme affecting about 20 customers, their answer was "this is not your problem, mind your own business"; is this something bigger or they just simply do not care about identity theft at all? read more

Even one star is giving this store too much credit but it is the minimum needed to write a review for this horrendous place. I have never used this site before but after my terrible in-store experience it inspired me to create an account to attempt to keep people from making my mistake. Today I visited the store at around 4 PM and had the worst customer service experience ever in the mens underwear section. There was no employee working there so I was forced to walk around the store for what seemed like half an hour until i finally found an unmotivated young man to help me because I could not figure out what size I needed and after the divorce last week there was no way I could ask my now ex wife for help. The young man did help me in the end but he was visibly angry at me and I think that is unacceptable in any Department Store. I wish this was the end of my Kohl's misfortune but it was just the beginning, when it was time to pay not only was the line long but after spending well over 30 minutes waiting I was greeted by yet another unmotivated young man at one of the registers near the mens clothing. The problem was that I heard the cashier beside us offer the other lady that was behind me a 25% off discount for applying for the stores credit card and when I asked the man who was charging me if I could apply he said that it was better if I didn't apply because almost no one gets accepted, I kept badgering him to let me apply but each time it was a new excuse from not having any more applications to the "system" being down and eventually I left, after I was almost out the door I noticed that he was leaving his station apparently going on break so I believe that the reason he didn't let me apply was because It would take too long. Honestly I think this is an outrage and I can guarantee that neither I nor my twitter and Instagram followers will ever visit this store again. read more

My first and last time. I shop at premium outlets or clothing stores often, finding many times quality clothing at a fair price. And more importantly premium clothing stores have premium customer service. At your cost I can't believe there wasn't one person that would stop to ask if I needed help. On a bind, having the dress for a business meetings tomorrow simply looking for a pair of slacks in my size. The men's department looked like the day after Thanksgiving. Not one size in its place and again overpriced for what I would give 2 stars and my time writing a review your less than below average store read more

Been to this location a couple of times out of convenience but I won't return. never had a great or good experience. walked in with my wife this past weekend and were quickly and presently greeted by cashier. Then we went to home decor looking for a particular item which we found (patio umbrella) but could not find the base. I pressed the service button box several times and waited but no one came. I proceeded to go to customer service which was close by to ask for help. When it was my turn for service the employee proceeds to go into a detailed conversation with another employee about what they ate for lunch and that there was cake in the breakroom for another employee's last day. Customer service employee then asked why was the other employee leaving and continued to have a conversation as I stood between them. Ends up being that one of them went to check for the product which after 5 minutes I was told it had not arrived at the store. So why sell a patio umbrella that needs a base when you haven't received the base. We then start to leave when my wife grabs a couple of clothing items on sale. We go to registers where there is only one cashier and a small line. Cashier calls for back up, which arrives quickly. Then the two cashiers start trying to sign up customers for Kohl cards, one customers doesn't have proper id, the other customer can't remember their email. I know this is not the cashier's fault but this process took almost ten minutes of just standing there watching. When it's our turn cashier briefly apologizes rings up items but they are not showing sales price. When told about the error we were told to go check the sales sign or see how much was the sale cost. At that point we decided we had wasted enough time at this store. A total of 40 minutes of which more than half was waiting for service. Too many similar experiences, won't be returning to this Kohls read more

You guys seem to be short staffed. Im writing this review only to post the pictures with it. This store is a complete mess and destruction. You guys need to keep organization or you will look like jcpenny lol. What a hazardous store you guys are running here. Boxes and toys all over like a tornado went through the store. Does the owner of this place take pride in his position. I wish i had the oppurtunity to operate such a large store , whoever is gifted with that oppurtunity does not appreciate it. Im disgusted and appalled by the mess in this store and i will not return read more

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I hate this place. There's not even the thing I want for my family in time for Christmas. Even the sales are still almost the same. Never coming back here for shopping days read more

Thanksgiving weekend is when shopping is at it's worst, So I tend not to even bother. I was around and happened to check this store out. Okay, no lie I was greeted like 6-7 times. I think the same person told me Good Morning three times at different areas of the store. Lol. It was neatly organized, to my surprise even the Toy section. My checkout was quick and painless and my cashier was very pleasant. Thank you! read more