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    Kohl's

    1.6 (54 reviews)
    Open 9:00 am - 10:00 pm
    Updated 1 month ago

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    Kohl's cash/discount and left over gift card gets a name brand  $36 shirt for .94 cents
    Steven T.

    I generally have no problem with Kohl's because I understand their gimmick which I have no problem with. Kohl's cash can be used a couple days after they give it to you and it's good for about a week so I got on yelp to see if one was around where I was lunching and one block away was one to use it up before it expires. It's a great gimmick because you don't want to leave free $10 on the table and let it expire, between my gift card left over/sales discount and Kohl's cash I got a nice name brand modern breathable casual shirt for .94 cents, I handed a buck over and got 6 cents change and I refused the 15% discount at the register because I wanted to completely kill off all the money on the gift card, that's funny. The deal with Kohl's it they put an exaggerated retail price on merchandise, put it on sale with a good looking mark down, give you an extra discount at the register then give you Kohl's cash if you spend enough so you're in a vicious circle of returning. I generally only shop Kohl's for casual street clothes/shoes and with their gimmick the prices seem reasonable for name brand items, not that I know any better because as a guy I don't do my homework or shop around. For the first time I saw a kiosk robot that interacts with customers to help them, it's creepy and I'm not ready for that future but I took 15 seconds to check it out while no one paid any attention to it and walked around it, see my video. The bottom line is that by shopping the Kohl's system with a gift card and Kohl's cash I got a $36 shirt for .94 cents, how can you beat that, maybe a yard sale for used clothes.

    Box falling apart upon delivery.  I mean, really?!

    Hey Kohl's, What kind of Bulls*#@t box company are you using? I only ask because I ordered $1000+ in merchandise plus opened a credit line with your company. 2 days in a row, my boxes arrived half open and ripped. Either your people need training on how to properly pack (NO MOVEMENT IN THE BOX!) or you need to FIRE that box vendor because they suck! Nothing better be missing or damaged. Extremely disappointing. Please explain!

    Their idiotic response
    Jon K.

    Kohls is an awful company! I came across their online retail website and started looking at items they had for sale. I found two pairs of shoes I really liked but was going to hold off on until I saw they had 35% off if you signed up for their Kohl's charge card. Well I signed up for it and they did not honor the 35% off which is a bait and switch tactic that is highly illegal. I am very familiar with these as I worked in advertising for over 20 years and it's only the really crooked companies that try this and then try to uphold them. I spoke with customer service, a manager, and then it got escalated up to their executive offices. They did nothing about it at all, it was a complete joke to them. I am contacting the US attorney general, state attorney general, and FTC and I'm going to file a report against them. Stay away from Kohl's!!!

    Stealing customers money all over the U.S.A.
    Samson L.

    If I can give Kohl's zero stars I would! Here's my story. Purchased a PlayStation 4, a bunch of controllers and a charging station for my daughter to be given in Christmas day. I received a $120 Kohl's Cash to be used for future purchases at Kohl's or Kohls.com, but I only had a week to use it. When the Kohl's Cash arrived at my inbox, I used it up right away. I used it on a couple of small items for Xmas and mainly on things I didn't really need or want that badly. Mind you, kohls has a bad track record for marking their items higher than their competitors, so if there's something you want from them you should buy it only when it's on sale. When my PlayStation arrived, it was delivered on a rainy day and the package some how got wet. The console looked OK but I couldn't give it as a gift because the cardboard box was peeling away! I called the customer service and they said they'll send me another one once I return it to the store. It'll be a simple exchange. As it turned out, I returned it but kohls.com didn't have it in stock, so I only got back a refund minus $75! Here's the scam, they want you to buy stuff from them in return for coupon cash to spend at their store. I told the service desk I'll come back and return the items I purchased with the kohls cash, so I could recoup the money I lost after returning the console. I was so livid! I returned some items but they can only give me back the money in Kohl's Cash! That is freakin bull crap! So, once you spent the Kohl's Cash, you've lost the equivalent money you've spent. So what I thought I would be saving on my purchase was a losing proposition. Even the manager was feeding be the B.S. that there's nothing she can do! I have no desire giving any more money to these mongrels! After I spend the cash - I only have 30 days - I'm so done with them. I hope Yelpers read this review and do the same. The service staff at the Kohl's I returned the items weren't mean, but they return policy is unethical! If I return an item I should be entitled to my money and not cash value to be respent at their stores! That's not equivalent! You will never see Amazon, Target, Macy's or Walmart do this! Kohls should learn from these businesses what great customer service is!

    11 of the 12 preauths for  1 order placed for $60 & another for $106. Don't give Kohl's access to your credit card information!

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    Page 1 of 2

    Ask the Community - Kohl's

    In my pursuit of establishing a seamless and verifiable conduit of communication with Kohl's Markets' esteemed customer service division, would you be so gracious as to furnish me with their officially sanctioned telephonic liaison?

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    Review Highlights - Kohl's

    The bottom line is that by shopping the Kohl's system with a gift card and Kohl's cash I got a $36 shirt for .

    Mentioned in 3 reviews

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    Ross Dress for Less

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    I recently was at this business. It was my first time at a Ross store. It is a nice store but I…read morenoticed quite a few shelves of products were in disarray. I understand customers go thru items on shelves but this was more than just that. I also noticed many items had multiple price tags on them. I mean it doesn't take much to place current price ticket over original price ticket. Staff was friendly.

    STORY TIME: I used…read moreto shop here often a few years ago. I remember walking out with bags full of cute clothes for cheap. Recently when I came back, I was disappointed with the small selection, goodwill-ish atmosphere, and the person I came with was bothered (basically harassed) by one of the employees. The employee who shall remain anonymous back by the fitting rooms stopped my relative while she was shopping and talked to her for over 15 minutes about a fundraiser he was attending, and tried to convince her to go as well. My relative thanked him for letting her know about the event and tried going back to her shopping, but he kept going on and on about the event. All she wanted to do was leave! I finally saved her by asking the employee for assistance, and after she got away he TRACKED HER DOWN ACROSS THE STORE to continue talking to her for another 10 minutes. I couldn't figure out where she went, and when I found her she was hiding with her cart behind a clothing rack. I feel kind of bad because he seemed lonely and in need of someone to talk to, but he pretty much chased us out of the store. Awkward and uncomfortable... Overall, the clothing is hit or miss, but the hits are extremely affordable and seem to be decent quality. Just be prepared to possibly get stopped by the occasional chatty employee.

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    Kohl's - deptstores - Updated May 2026

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