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    Kohl's

    3.0 (24 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 weeks ago

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    Inside mall view

    Stopped by Kohl's in Federal Way to handle an Amazon return, and it's located inside the Commons Mall with a shared parking lot. Today, the Amazon return station was set up near the entrance, which made things a bit more convenient. Still, dragging heavier items through the mall isn't ideal and would be much better if this were a standalone location with easier direct access. The staff was efficient and didn't waste time, which I appreciated. The mall itself was moderately busy, so parking took a little hunting. Overall, it got the job done, but there's definitely room for improvement in terms of ease and layout. JY review

    Chocolate Truffles

    The service at this location was great. They have good selection of products. I believe that I got a good value for my money today. All though it would be a better value if I didn't bought them.

    Entrance from mall
    Jen S.

    This Kohl's location just opened up this week and the store looks great! Really clean, organized and well lit! The staff is super friendly and helpful too! The layout of the store is fairly nice as well! They have price check machines conveniently located throughout the perimeter of the store. They have a fairly decent makeup and perfume/cologne section to the right of the entrance; where you can try and smell the different products. While here today, I noticed they are still working on placing fixtures on the ceilings like track lighting. I think as far as prices go it's what you would expect. They already have some sale items on the racks, but nothing too significant that you would have to rush out for and think you'll miss. Some products I think have price tags poorly placed on the items. Like in housewares for the heavier items, you have to lift it up to find the price. Pro: Hallmark is closing in the mall and inside this Kohl's is a mini Hallmark section of cards near the toys section. Nice well lit, spacious fitting rooms. Con: They are still working out the logistics of where to put some of the electronic price tags. For example in the housewares section they have some of the new electronic price tags placed too low so if say your a tall person you would have a hard time seeing the price for some items. Some of the electronic price tags don't state the price at all. Overall it's a brand new store so it's no surprise they are still working out a few things before their official GRAND OPENING this weekend, March 7-8!! They are having a $500 shopping spree giveaway, designer prize drawing and FREE makeovers!

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    8 years ago

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    10 years ago

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    Good shoe selection for the family and I. However, Loss Prevention followed me, my wife, and our…read morechildren around the store. Really, I feel like I was the focus. It's okay because it allowed me to explain to my daughter that this is how it is when you look like I do. So, life lessons were enabled (I guess). When my wife asked Loss Prevention what her name was, she gave my wife attitude and refused to inform her. Which, I don't know their requirements to give that info, so cool. But the experience was super unpleasant. For a place as progressive as Washington, I'd imagine that this type of behavior is frowned upon. We are not looking for the lady's job, but they definitely lost us as customers. So if you go here (even with family), be prepared to find a good selection while also being profiled and followed.

    I want to share my experience using the Amazon locker at this location…read more They are controlling the number of people entering, similar to Covid restrictions, but I found the woman at the door to be quite rude. She didn't take a moment to explain the reason for the restrictions. On my way out, I spoke to the very friendly security guard who mentioned that the store has been experiencing theft issues, and the restrictions were to address that. While I understand the concern, I think I'll choose to shop elsewhere where I feel more valued. Anyway, I recommend using a different Amazon locker for your convenience.

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    3.1(30 reviews)
    2.9 mi
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    Brought my son in to get fitted for a tux for prom. Walked in a noticed the store was clean and…read moreorganized. The guys working were very nice and knowledgeable. The young man that helped us was very patient with us. We came in knowing exactly what we wanted. He offered options and other information that was helpful. The visit was quick and I felt like it was exactly what we expected. We are excited to see the suit once prom happens. Great job guys in not trying to oversell! Really appreciate your genuine customer service.

    On the day that I am writing this review, I went to the Men's Warehouse in Auburn. I went there to…read morebuy a suit that I plan on wearing for when I go see The Nutcracker on the 23rd with some loved ones. I ended up purchasing a tuxedo jacket for my suit given that they did not have the jacket I wanted in stock, but overall I am satisfied with my purchase. I plan on purchasing the suit jacket I originally wanted from this location in the future once I save up enough money for it. The polite and respectful gentleman that helped me with my purchase was David if I remember rightly. What I liked most about David was that he was very patient with me and made extra sure to pick out exactly what I wanted. Specifically, I remember someone (whom I think was the manager) questioning whether or not the Pronto Uomo suit I wanted was the one I actually wanted. David responded by saying something along the lines of "no, he specifically asked for a Pronto Uomo suit." I was also unsure about the length of pants and fit for the suit, but David gave me some helpful suggestions. This was only my second time ever stepping into a Men's Warehouse location and I was very nervous about how my experience would go. David did a very nice job of making my experience one that is enough for me to write a 5-star review.

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    Kohl's - deptstores - Updated May 2026

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