Beyond hemming pants, there isn't anyone to do major men's tailoring in my town so I was beyond…read moreexcited to find Primo Tailoring. Just an amazing experience from the moment you walk in the door. Personable staff and quality workmanship. What more can you ask for?

A recent trip to see what PRIMO was about led to me ordering a bespoke suit and I imagine many more…read moreitems of clothes. The staff is so professional and understands their craft which helped me understand the value of their service. I will no longer be buying factory made clothing and instead buying locally and getting better fit, service and quality for my money. This business is an incredible service to have access to and I encourage everyone to at least stop in and take a look!

Place has great selection of brands for men. One of the best stores Ive been in in Erie for men's…read morefashion

I was given an item for Christmas and wanted to return it here. Despite the fact the sales tag was…read morestill attached they claimed the item (a scarf) came as part of a boxed scarf/hat set. This is odd to me as if this was the case I doubt the scarf would have a price tag on it and I doubt my brother would have given me a scarf and kept the hat. At any rate, they told me the scarf (which my brother paid almost $80 for) was somehow worth $10. OK.... I also don't appreciate the air of elitism the employees here have. You're not the CEO of a Fortune 500 business... you work at a Millcreek Mall clothing store in Erie, Pennsylvania. Give me a break.

Went with dad to return a suit guy was super nice and gave no problems and answered few questions…read morewe had ty

0 out of 10 would not recommend. Wouldn't answer the phone when I called to confirm. Then told me…read moreit was broken after I drove an hour to pick up my order. Let's pretend it was broke (doubt it) HOW DO YOU RUN A BUSINESS WITHOUT A PHONE?!??

I was looking for someone to replace the batteries for my 4 watches. The lady in the jewelry…read moresection explained that they do not do this - she referred to another store nearby that changed her watch batteries- she actually showed me where the store was - above and beyond- Thank you

Was in Erie Pa on Mother's Day and we decided to stop at the Mill Creek Mall. I purchased two pair…read moreof slacks and we drove the 2 hours home. I put the pants in my closet pleased I found a pair for a specila occasion on Weds the 15th. Reached into the closet for those pants and discovered the ink security tag was still on them! I was furious! I get mistakes happen, but darn it!! I just hung up with Justin the Sales Manager (after getting bounced to two other departments) who sounded like he was 17 years old, had marbles in his mouth and a sinus infection as well. I explained what happened and he asked me to bring them back. I again stated I was 2 hours away from his store and an hour to the nearest Macys from my home. After a number of "ummms" he offered 25 Macys bucks for his store and that was the best he could do. I wasn't looking for anything outrageous - a gift card to compensate for my time and gas....no he couldn't do anything else. Not impressed with my first time at a Macy's - definately my last!!

Their online service in terms of answering questions leaves a lot to be desired…read more They will highlight an item but not accompany with a price. You see many responses to the post, asking for the price, but you don't see a response. I recently commented to a person inquiring about the price, that they don't post or respond to price. I was referring to sharing it online. Well, it hit a nerve because they responded rudely, privately to my comment. Was it really necessary to be snippy and say, "There..I responded."? Not all local businesses earn support.

What a lovely discovery! I found more than I expected and was pleased to find a good sized men's…read moresection. Check it out; it will Be worth it!

Large well organized store, full of western wear and work boots. You'll find a large selection of…read morecowboy hats and boots, for all ages. The men's selections is the focus here. Clothing and accessories round out your shopping needs. Prices seem reasonable and as expected. The store is clean and staff are friendly. Parking lot is large.

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.