Since this "HomeGoods" store did not have any Yelp reviews, I figure why not be the first to…read morerepresent its one and only Erie, PA store. This particular location is at the Millcreek Pavilion shopping center on Interchange Rd. and directly off of I-79. The building itself neighbors a Ross and Michaels as well as many other retail stores and restaurants in this area. Parking can be fairly easy no matter what time of day or evening you come. They also have very respectable hours being open Monday-Thursday from 9:30am-9:30pm, Friday from 9:30am-10:00pm, and Sunday from 11:00am-8:00pm. As many people know, HomeGoods is also part of TJX who also operate TJ Maxx and Marshall's stores around the United States, Canada, and even some European countries. HomeGoods mainly focuses on small furniture items, linens/bedding, cooking products, ceramic dinnerware, lighting, art, area rugs and other home accessories including candles, perishable food items, pet accessories, and bath decor. During my visit which was on the evening of Friday 9/15/2023 at around 8:00pm, the Erie, PA location had a decent amount of customers while the store itself was very well stocked. One employee was organizing pillows while another was sweeping the floor. I did also witness several sales associates ringing customers up as the line moved rather quickly. Again, many retail stores including this "HomeGoods" can be very busy depending on the time of day you shop. They also carry quite a bit of seasonal items to spruce up your home; autumn/Halloween from Sep-Nov, Christmas from Nov-Dec, so on and so forth. With that said and done, I am giving this store an above average four-star rating.

Update to original review. Service tech came to fix chair. Discovered that the switch operating the…read morechair was bad (kinda obvious). At this point I thought he would fix the chair.... NOPE! Has to order parts. This whole process was going to take close to a month. So I have a brand new chair I won't be able to use for over a month. I asked the customer service rep if they could just replace the chair. They agreed and will bringing a new chair next week. Still very disappointing that there were problems with a brand new chair, but relieved they agreed to a new chair so I don't have to wait so long.

The worst experience! We bought a loveseat. paid cash. The store said it will be ready for pick up…read moreon 10/18. Here it is 10/30 and still no loveseat. Went to store and asked every week since purchase and we were told that it will be there next week. All telephone numbers go to a customer services agency. After waiting for 20mins for a human to answer. You are told that you have to make an appointment to pick up. Wait for an email to set up appointment to pick up. No email was sent. Told , that is the only way to set up appointment for pick up. All they could say was that the loveseat is at the store however still need appointment for pick up! Still waiting on the flipping email to make the appointment to pick up the loveseat! The worst experience Ever. Pay the extra money and just go elsewhere. if I could leave a lower rating I would

They are honest, pleasant and funny! I love shopping there and I donate a lot too! They have some…read morebeautiful items, f "Different" things and usually lots of vintage Tupperware! I recommend Finders Keepers to everyone looking for a delightful thrifting experience.

I absolutely love this store! It is the perfect place to find unique treasures, and I honestly…read morenever leave empty-handed. On top of the amazing selection, the employees are incredibly friendly and helpful. It makes shopping here such a great experience!

ordered 6 chairs got 4 the other 2 were cancelled. now I have a mixed set. terrible customer…read moreservice. Will not return calls.

This is the only place I buy furniture. It's well made and the staff is pretty amazing. Nice…read morequality furniture at a great price.

Wow. Was so exciting to get our couch delivered. I didn't pay for the extra "bring inside" charge,…read moreso I had to take it all apart, bring it inside, and put it back together. Then, I sat there for like 20 minutes wondering why the hell it looked so wrong, until I finally figured it out ... it wasn't the couch we wanted. We ordered a love seat in the store, and apparently, the guy who sold it to us billed us wrong. Instead of the love seat, he gave us the large sofa version. It was only a $20 difference, so we didn't notice that something was up then. We didn't even think anything could be wrong since we said loveseat like 50 times and kept verifying it throughout the process. After it was delivered, that's when we realized he messed up. Originally, Ashley (aka John V Schultz) refused to do anything. They wanted to charge us 15% restocking fee and like a $60 pickup fee to take it back. So, like $140 fee for giving us the wrong thing. After complaining, they dropped the restocking fee, so they wanted a $60 fee for something they messed up -- still not good. We asked for a discount on the love seat since we didn't plan on buying two couches at the same time. Welp, they didn't want to do that either. So they said the salesman who sold us the couch would call us on his next workday. On that guy's next workday, he did call us early in the morning. Missed the call, but called him back right away. He seemed to recall us wanting the love seat, and said he needed to talk to his manager to see how to deal with it -- give us a great deal on the love seat or swap them out for free -- and that he'd call us back. About 7 hours later, decided to drive up there since I didn't get a call back to talk to him in person. It was a big sales day, I guess (looked kind of slow to me), so it took a while for him to meet me. He apologized for not calling back, said it was busy, but I feel like people should try to right a wrong first before trying to sell more stuff to new people. He acknowledged that he remembered us wanting the love seat, and apologized for messing up. A good start. He offered me $30 off the love seat. Was hoping for more because of the inconvenience and since they didn't care to give me the benefit of the doubt. Wouldn't budge. Asked for the warrant at a discount. Nope. He did, however, offer to swap the couch out for the love seat we wanted at no charge. While I was debating, he went to sell more stuff. Eventually, we ended up getting the love seat for $30 off. Really didn't want to since it was still way more than we wanted to spend at one time (couch + love seat). Tried getting them lower, but, as it turns out, they raised the price of both pieces by $200 in the stores, so they used that to justify why they couldn't discount more than $30. (I feel like they adjusted the tags before I came in, for this purpose only, but that could just be my conspiratorial feelings -- it was a big sale day so not sure why they would raise the price otherwise.) The only thing I managed to get out of this besides the $30 off the original price we would have purchased it at before was to add it to our zero percent financing deal and free in-home delivery. Given that it actually took less time for the truck to delivery the love seat into my house than it did for them to drop the couch off in my driveway, it didn't feel all that special. Overall, I'm glad I have both couch and love seat. But I feel like I was scammed into getting them both. And while the salesman was apologetic and seemed to want to help out, it still was not a great overall experience. This review was originally a one star, but added another star because they did eventually offer to swap them out at no cost to me.

I purchased my first and last power recliner from John V. Shultz. I purchased extra warranty and…read morethey refused to replace recliner claim denied. Chair is about 3 yrs old and the material is cracking and peeling. It looks horrible. I am already looking at replacing this ASAP BUT NOT FROM JOHN V. SHULTZ. Cheap quality, high prices and even worse warranty service ever seen paid extra $200-$300 for extra warranty and they deny claims. Never buy from them again. Save money and go elsewhere. I could of spent half the money on recliner at another store. Their furniture is subpar at premium price. It is sad that hat to resort to trying to hide and fix large areas with gorilla tape. What junk. And worse service.

Very eclectic place full of one of a kind vintage and historic items really fun to walk thru and…read moresee what speaks to you

Items from the shop were placed online. I reached out letting the owner know I was interested and…read moreasked if the items were still available, understanding that I might not be the first to comment. The lister then said that it WAS available - this was after the shop had already closed for the evening by the time we were communicating. I was working out with the owner when I could pick up based on her open hours - telling her my best convenience but ultimately letting her know that I'd rework my schedule with whatever works for her since it was something my daughter really needed. She said she'd get back to me in the morning with the time that would work. I didn't hear from her so I checked my messages to see that she marked the item as sold. I, of course, figured she had marked it sold for me (giving her the benefit of the doubt) and asked her if she had figured out when I could grab the items and she told me she had sold it. In hindsight, there was one red flag when we were communicating as she said "a ton of people want it". If that was the case, then I imagine it wasn't really available and/or we were being scammed. I was disappointed to say the least. If she had told me that I had to get it the second she opened, I would have called off work to grab it. She didn't. She simply said she'd get back to me with the time that worked for her. If it wasn't available, she should not have said it was. This is not how a shop with integrity works.

Their online service in terms of answering questions leaves a lot to be desired…read more They will highlight an item but not accompany with a price. You see many responses to the post, asking for the price, but you don't see a response. I recently commented to a person inquiring about the price, that they don't post or respond to price. I was referring to sharing it online. Well, it hit a nerve because they responded rudely, privately to my comment. Was it really necessary to be snippy and say, "There..I responded."? Not all local businesses earn support.

What a lovely discovery! I found more than I expected and was pleased to find a good sized men's…read moresection. Check it out; it will Be worth it!

Maria M. was a terrific help to me as I updated my kitchen, dining, and tv rooms. She is…read moreprofessional, knowledgeable, and helpful. She listened to what I was looking for and had a variety of options. I am very pleased with my updates and will contact her for future updates, too.

We needed Venetian blind slats replaced and we reached out to this business several months ago…read morebecause you have to go through a local vendor. The woman, Maria, ignored emails, said she never got them, didn't return calls, confused us for someone else, and gave several excuses why she wasn't fulfilling her obligations. We called another vendor in the area that was able to get our problem resolved the same day. I would consider this business to be unreliable.