The customer service ladies are just plain rude and lazy. It's a problem everytime I have to go in there and have a question. Unfortunately I'm in there more than I need to be read more

Had to put down my purchases and walk out. There's no clear enter/exit at the register. I'm disabled and hobbled over to be told by an older woman with glasses that she would not ring me but instead take the man who just walked in behind me because he went past the tape the supposed "correct" way. Let me tell you, he had no clue either, he just happened to be walking from that side of the store with his one item. It was very embarrassing and extremely rude. Who treats disabled people like that? This woman is supposed to help customers, not disparage them. read more

I always place an order online with Kohl's. They are quick delivery & the clearance prices are fantastic for Sonoma Goods for Life clothes. Absolutely will purchase again in the future! read more

I love shopping at kohls cuz you guys have some good deals. I've shopped at this specific kohls basically my whole life and didn't have a problem until a couple years ago and now. The issue a couple years ago has been resolved but it just adds to the fact of this current happening. I was out shopping with my grandma and my brother and we bought a lot of stuff almost totaling to $400. I understand that it's the cashiers job to encourage a kohls credit card on their customers but I specifically told this cashier that I did not want to open a card today because i'd already opened one at a different store and I didn't want my credit score to drop as I almost just turned 18. Anyways she basically pressured me into getting a card and my grandma is so oblivious she didn't realize how uncomfortable I was opening a card. Either way my credit score did drop and I just found it very unprofessional that this worker wasn't respecting anything I said. I felt like she took advantage of the fact that I was a young girl who "didn't know better" when i begged her not to make me open it. Either way I just don't think workers think about the fact that things like this affect peoples lives and this is just a solid example of that. read more

Normally I wouldn't write a review for what I think is a truly unremarkable department store, but my receipts speak for themselves (see photos). Otherwise, I find Kohl's to be a rather unpleasant shopping experience. Their house-brand clothing lines don't fit (me) well, the regular prices are pretty high, and the store feels cramped with its narrow aisles and merchandise strewn about each department. Even the wide, tiled walkways around the store are frequently crowded with displays. Bring your coupons and patience and there's a good chance you'll emerge a happy shopper. Extra star for awesome 80¢ Dockers corduroy pants! read more

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I am new to Kohl's but It hasn't taken me long to fall in love. I have been to a few locations thus far but this location was by far the most organized, clean and shoppable. Everything was organized and easy to find. No dust bunnies or shelves in disarray. It was great :) We had help from Jessie who I believe was a manager? I'm not 100% sure. She knew all of the stores allocation, was exceedingly helpful and was friendly and positive. Customer service like that is hard to come by these days. Two thumbs up for Jessie! Annie checked us out and she was so sweet. She was friendly and had a great sense of humor. I will be returning and I cannot wait!!! Jessie and Annie, you made our experience. I look forward to reaching out to corporate so they know just how lucky they are to have you! read more

Not happy with Kohl's, they use to be customer friendly, but lately they have gone down hill! I was a exclusive Kohl's customer but I am rethinking my options. read more

When I was in the store today we stood in line waiting and the checker took someone she knew who just walked up. I said something about it and she said she did nothing wrong and called a manager. I did not want to get her in trouble so I did tell him she took someone who just walked up not that the checker knew it. I probably will not shop this store again. read more

Khol's always has what I'm looking for (and even things I didn't know I was looking for)! I've been shopping there for about 10 years, and love their choice and style of clothing! Also, their khol's cash is a great incentive and bonus! I recently went there for my children's back to school clothing, and I was unaware it was an off-week for Khol's cash (one wk a month they dont hand it out). I was very upset, and when I got home the manager called me and wanted to make sure that I was sattisfied with my shopping experience, and even though it was not a Khol's cash week, he mailed me my Khol's cash earned anyway! He went above and beyond to make sure that I was a satisfied repeat customer! You just don't see customer service like that anymore, and it did not go unnoticed! I would recommend Khol's to anybody that asked me where a good place to shop for a variety of items (at GREAT prices) along with a wonderful manager and team of employees! I will always return to Khol's Department Store! read more