terrible place to work, and don't recommend shopping here. Do your self a favor and shop elsewhere.

Popped into Kohl's for a dress shirt and took some time to wander about. Prices are decent and they are certainly well marked. Compared to other Kohl's that I've visited, the menswear department was tidy and well fluffed. Neat and organized. There was not a ton of stuff dripping everywhere and the racks were tidy. The shopping area was a little tight in places but the merchandise was well laid out and the mannequins were dressed in the right styles. The shirts and ties were well matched too. The young lady at the register was polite and prompt. read more

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Went to check out, cash in hand .... Cashier asked me FOUR times if I would open a Kohls charge account. After the 4th time I left my items on counter and walked out. If your store can't respect my answer I WONT shop here. read more

Kohl's has a wide variety of merchandise at very competitive prices. I'm a fan! At Kohl's, nearly everything is on sale. It's fun to browse the 50%-90% off racks in search of those special hiding gems. At the end of every season or holiday, they also sell their seasonal merchandise at steep discounts. I recently bought a two-tier bookshelf made of metal and cedar wood for about $35. It's an excellent piece of furniture for that price! A lot of their furniture is reduced after summer and back-to-school/college, so that's the best time to look for large and small furniture pieces. I've never been in a Kohl's that hasn't been organized chaos, but like another reviewer noted, the shoe department is especially bad. They do, however, have name brand shoes at very reasonable prices, so it's worth the look. I'm also impressed by their variety of menswear. They carry everything from casual menswear, to youth menswear, to formal menswear. Some department stores put a lot more emphasis on the ladies department, so it's nice to see Kohl's catering to both sexes. Kohl's also caries many interesting small home appliances. If you have never been to Kohl's on Black Friday, you should try it at least once! They put a lot of their small appliances out at unbeatable prices, so it's a great place to Christmas shop! Their kitchenware section isn't as impressive. They carry a lot of Food Network and Fiestaware branded merchandise, but it very seldom goes on sale. Kohl's in Chambersburg is always busy, so it's no surprise that the store is starting to show its age. It opened in 2007, so now the walls are a bit scratched up and the dressing rooms are a bit of a mess. The whole place could use a remodel, but it's not terribly outdated like the stores at Chambersburg Mall. If you're looking for great buys, friendly service, and a wide variety of merchandise, Kohl's is your store! read more

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What is going on with this store? It used to be my favorite place to shop but the last three times I went it it looked like a tornado went through. Clothes just thrown on shelves and not folded, bedding on the floor in the aisles and overall it's just a mess! read more

I absolutely adore Kohl's and consistently go shopping at their stores. I frequent the one in Carlisle and was even at that one mere days before Christmas and didn't have much of an issue. This location, on the other hand, left much to be desired. I was here this past weekend and I don't think that I've ever seen a store in such a state of disarray before. I went there for a watch, slacks, and flats, yet left with none of those items. The most important thing I needed was slacks, so I headed there first. There were hangers and loose pants off of hangers sitting everywhere; on the floor, draped over the clothing rack, and just basically thrown about anywhere. On top of that, hardly a single thing was on a correct hanger. I normally expect this for clearance items, but even the new items were like this! Also, the selection of petite pants was virtually non-existent. I got sick of wading and sorting through slacks, so I went to the shoes. The shoe section was in a similar state of mess and had way too many people in it to comfortably browse. I was already at my wit's end after going through pants, so I left the section after a less than a minute. I then turned my attention to watches. I was hoping to get a reasonably priced watch and was excited when I saw the bangle watches. They were super cute and well priced! Unfortunately, it seems like they only came in one size which was mega large and each watch went half way down my arm. The only other watches they had were extremely expensive and there was no way to try them on, nor were there size measurements on the boxes. I left this location empty handed, irritated, and extremely disappointed. read more

Love Kohls. Ive noticed different stores have different prices for the same thing. Back home the yoga pants are always about $12 on sale, here I think they were $22. As for work pants, they actually had up to a size 17. Back home it's usually about a size 13. So a bit more variety. That's a good thing. read more

Kohl's in Chambersburg is a great place to shop. While I don't always find clothing that is my style, there is always a wide selection. Clearance racks can be found in every department with great discounts. Shoes are hit or miss here. I've found a little frustration in shopping for shoes at the Chambersburg Kohl's. Usually it's a complete mess and impossible to really find what you're looking for. You have to really hunt for a sales associate if you want them to check the back for a different size. That being said, I've still purchased several pairs of shoes from there. When you hit it on a good day, it's fine. I've also purchased sheets and towels from here. Great selection there. Customer service has always been great. My mom had a coupon she didn't realize wasn't valid for a couple more days, but they honored it anyway. Cashiers are almost always friendly, responsive, and happy to help you. Only occasionally will you get a cranky person. Returns are easy to make here as well. The store is always clean. Restrooms are generally clean as well. The parking lot at this particular store sucks. The spaces seem really small, and every year close to Christmas, the lot fills up to the max. Large vehicles have a tough time maneuvering around! I visit Kohl's from time to time, and always leave feeling great about the deals I got. read more

Cheap clothes at a decent quality and a great selection of other stuff. This Kohls is pretty new and had great sales on ties and undershirts when I was in as well as other t-shirts. I also got a pretty sweet pair of dress shoes for $14 cheaper than retail. Always like shopping at Kohls. read more

Always willing to go above above And beyond to get what products I need. Thanks Glenda in Customer service

Enjoyed shopping here recently. Many items on sale and prices were good. Employees were helpful.

I typically do these surveys almost every time I shop. Today was the first time where I had a bad experience. Unfortunately I not only had one bad experience with an employee, but 2, in just one visit. My daughter and I were shopping this afternoon to spend our Kohl's cash. We were excited to come back and get some good deals! When we got there the isles were quite messy. The toy section looked like it wasn't tended to all day. Toys were everywhere and there wasn't enough shelf space for the toys, so they were piled on top of one another and every time we picked up a toy more fell over. I totally get that the toy section will be messy because kids love touching the toys, but this was way too messy. As we were walking by the beds my daughter wanted to lay on one. She wanted to lay on all of the beds, but we agreed on just one. After laying down, she started to jump. I reminded her that we don't jump on beds, she stopped. An employee walked up (or was in the area at the same time, I can't remember exactly). She looked at me, then walked over to my daughter who was facing the other way, and tapped her on the shoulder, quite aggressively, it actually startled me and I was like a deer in headlights. At first I thought she was going to hit my daughter! The way she walked over and raised her hand! (Which is not even CLOSE to my parenting style, hitting a child gets you nowhere.) She then said, "GET DOWN". I was flabbergasted. I asked "is she now allowed to sit on the beds?" She replied no because they aren't safe, that one of them has wheels. Yet, I was right there, making sure she was safe. I recommended there should be a sign then if they aren't allowed to be sat upon. The whole interaction left me feeling quite uncomfortable and rather irked. My daughter also felt uncomfortable and we both wanted to get out of the store as soon as possible. Unfortunately we weren't lucky enough to leave without another frustrating interaction. The woman at checkout gave me uncomfortable stares from the get go, like she was looking down on me. She was super unfriendly. My daughter went over to the sliding doors and was sitting in the middle of them (I decided to pick my battles since we already had a rough time in the store with the previous employee. I wasn't going to make a scene with her. I let her sit there, because she thought she was helping by "holding" the door for others). She knew the doors were automatic and understands that they slide closed when the sensor is not being triggered. The cashier yelled to my daughter that she needs to get up. That she didn't want her to "get her fingers pinched". Which then caused a small scene with my daughter because she was already on edge from the previous interaction from the other employee. My daughter started crying. The cashier continued to act as though I am not a suitable parent. Her facial expressions made me uneasy. Both the employees made me feel like I was less than them. Both the interactions could have been dealt with in a more understanding manner. The employee who interacted with my daughter when she was on the bed could have gone about it much differently. Maybe just mentioning to me that she may not want to be up on the beds because they aren't safe, instead of the way she went about it. She was aggressive. The cashier may have been kind from the beginning. Being aware of her facial expressions and attitude. If I was approached in a kind manner, or a respectful manner, I would totally be ok with this whole experience. I am an understanding and flexible person. But my experience today really made me regret going to this Kohl's. I will be sure to tell my friends and family not to shop here. read more

I ordered on December 4, slippers for my 8 grandchildren. I never got an email about my order. I called customer service to see what happened. I was told everything looks fine and my order was split into 4 orders. I had already received 2 of the items. I updated my email address and was told the emails will be forwarded as one letter of my email was left off. I waited a few days, I did not get any emails. I again called this time I was told exactly what had happened. The letter being left off. I again was told my orders were on the way. Corrected the email again. Still no email. No call. On December 23, I got a refund in my account for the rest of my order that never came. I needed to mail out some of the items and I have grandchildren who still have not got their gifts. Kohl's you SUCK!!! I refuse to ever shop with you again. And I will tell everyone I talk to Just how bad you are and how you don't give a damn! read more

Great department store. Good prices, great sales. Awesome return policy. Nice restrooms. Only complaint I have is the shoe department. It is a disaster zone. Can rarely find the shoe or size you're looking for...it's a mess. Usually see shoes I like in the store, but go home and order them online. read more