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    Inner Beauty

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    12 years ago

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    ELM Shoes

    ELM Shoes

    4.4(5 reviews)
    0.0 mi
    $$$

    Wonderful customer service! Looking for SAS shoes for my mother and we found them here. These shoes…read moreare well made and my mother is very happy with her purchase. We'll be back to shop again.

    I'd been surfing the net and stumbled across some discontinued Irish Setter work boots on the ELM…read morewebsite. There were only two left, deeply discounted, and one of them was in my size! I placed the order. The initial phases of the purchase were outstanding. The credit card transaction went smoothly, and shipping was fast. At that point, I could have easily justified a five star rating for the retailer. However, when I received the shipment, I noticed that the synthetic "leather-like" material around the padded collar on one of the boots was disintegrating and peeling. The label on the boot indicates that it was manufactured nearly 4 years ago (Oct 2017). According to most footwear manufacturers, shoes and boots made with synthetic materials such as polyurethane generally have a shelf life of around three to five years. After that period, the materials can disintegrate due to a process known as hydrolysis. The actual time period depends on storage conditions. I wrote an e-mail to ELM shoes and attached a photo of the disintegrating boot. I indicated in my e-mail that I might visit a local cobbler to see if the boot could be fixed with a minor repair. To me, this would be preferable to having a really nice pair of boots end up in a landfill. After sending the e-mail, I visited a local Red Wing Company shoe store to ask for their opinion. The Red Wing store confirmed that the deterioration was likely due to their age. Red Wing suggested that I could wear the boots for up to 6 months, and then have them repaired under warranty if the condition worsened during that time frame. This would involve submitting a warranty claim through ELM shoes. At the same time, I received an e-mail from ELM offering me a refund for the boots. I replied to ELM that, based on my discussion with Red Wing, I was thinking about keeping the boots. I asked ELM if they would process a warranty claim for the boots if it became necessary. Up to that point, I'd been impressed with ELM's handling of the issue, and had "chalked up" the disintegrating boot to an honest mistake. However, that second e-mail to ELM was greeted with the "cold shoulder" treatment. I never received a reply. Perhaps my visit to the manufacturer's store offended their sensibilities in some way. After being ignored by ELM, I again contacted Red Wing. They agreed, in the absence of any assistance from the original retailer, to process a warranty claim directly if it becomes necessary.

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    Gracefull Heart

    Gracefull Heart

    5.0(1 review)
    41.1 mi

    6 AMAZING Months! I moved to Carlisle in August of 2020. The highlight of this beautiful town, for…read moreme, has been discovering the inventory and services offered at Gracefull Heart... A Metaphysical Journey. I have purchased informative books from their extensive inventory (I am a librarian), I have bought beautifully carved crystals, embellished salt lamps and powerful jewelry. I enjoy buying from the selection of handmade Himalayan salt soaps. Mostly, though, I utilize the EXCEPTIONAL services offered to enhance my soul's journey. I attend the monthly Sound Healings where chakra bowls, drums and voices raise the roof! I have monthly private meetings with Pat, who channels Blessed Mother, Padre Pio, Saints and Angels (I promise!) I have a Catholic background, so that works for me. I also have private monthly meetings with Judy, who is an extremely intuitive medium, using the aide of Tarot Cards. She has over 20 years of experience to offer you, and is gifted with connecting you to loved ones that have crossed over. She specifically connects me with my guardian Angel. I have also had one meeting with Cathy. It was the greatest guided meditation that I have ever experienced. My first step was to have my aura photo taken with Sharon. She discussed it in detail with me. I was able to meditate in the rare Stargate, in between photos. I also had a reiki session with Sharon, that was quite memorable. As you can see, Gracefull Heart has a wide range of benefits to offer. I find the prices for products and services to be extremely fair! I can not complete this review without stating the most obvious; the owner, Sharon, and her exceptional staff are the REAL REASON that I have visited the shop every week for the past six months. They ALL go out of their way to assist me in every way possible. I am always fully attended to. I feel so welcome and comfortable there... it's like "coming home". I hope that you visit, soon!

    From the owner: Metaphysical store that sells crystals, books, oracle cards, gemstone jewelry, singing bowls,…read moreincense and much more. We offer various services including Reiki, Stargate Sessions, Aura Photography and Readings. We also offer workshops such as Sound Healing, Reiki Training and many other classes. We offer tools and services that help to provide wholeness and healing on your spiritual journey. The owner says that her spiritual connection as well as her own healing journey inspired her to create this center. She is a healer who has spent much of her life doing inner work.

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    Inner Beauty - jewelry - Updated May 2026

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