Always a great experience. Very knowledgeable and friendly. Great inventory with many different…read morebrands.

Let me tell you this place is wonderful. The owner is so friendly and helpful! I was walking over…read morethere to see about a pair of shoes and didn't realize the store closes at 5 pm (because I'm not used to hometown stores) and the owner actually had the key in the door, saw myself and my friend turn the corner to walk in & he immediately opened the door and helped me. I offered to come back during normal business hours and he wouldn't have it. He insisted on helping me. What a pleasure seeing southern hospitality in the north. I went back and bought 3 more pairs of shoes after that because he had what I wanted BUT most importantly the way I was treated was awesome and totally worth the 5 starts. If I could give more than 5 I would. What a great place to shop for shoes

Expert advice from a retired podiatrist who is owner of the store. I hobbled in there with my…read morenewly fractured foot in an air cast, and after explaining my situation, he knew exactly what I needed. He brought out a Brooks running shoe that felt incredible on my good foot and gave clear explanations about why this particular shoe was what I needed. My husband was so impressed, he bought a pair of new shoes too. This guy now has two new faithful and grateful customers. We cannot recommend James Shoes enough!

The friendly people who work there really know everything about the shoes they sell and can guide…read moreyou to exactly what you need depending on your foot issues. So you can try on different types to find the exact right fit, which you can't do with shoes ordered online. And their prices BEAT AMAZON and all the other online retailers I found. And I had them immediately--didn't have to wait for deliveries/exchanges, etc. It was a win win!

Great store with a good variety of women's shoes--athletic, casual and even special occasion shoes:…read moreI always like to shop in the clearance section. The only thing that would make this stir better would be if it were larger--like maybe a two level store like the one in Rockville.

Very nice store in a great location. Easy to get in to from inside the mall or outside. The store…read moreis very open and the shoes are easy to see. They are set up by style which makes shopping easy. The staff here has always been friendly and helpful. The prices are not bad and they often have sales. If you are looking for shoes for any occasion, I highly recommend stopping here.

Superb customer service. You just don't find this level of service too much anymore. We lost…read moresomething. I called & they didn't have it. 3 days later...they called.... they found it! We purchased 6 pairs of shoes and spent a ton of time in the store. Employees were friendly & helpful. Then went above and beyond for us!

Male, female and children shoes, boots glalore. All brands available with good pricing. Got one…read morepair tall riding boots $19.00 and one pair ankle dress boots for $39.00.

Another perfect experience today at ARC. Rocking my new Pearl shoes today. Thanks for being so…read moreconsistently good! I've got my eye on their increasing bike selection too. Josh and his team are great for all your running AND biking needs.

Cameron was extremely helpful and knowledgeable! Not only did he give me the best shoes for my…read moresituation, but also helpful advice on how to improve my running. It is obvious that he enjoys what he does and has a knack for helping people reach their goals.

Best staff in the tri state area. They have been taking care of the community for many years and…read morewill go above and beyond to ensure you are taken care of!

They aren't nearly as good as they used to be. Their selections for unusual sizes (esp. wide…read morewidths) have shrunk drastically, and run very, very expensive. The staff make an effort, but are all too likely to give up after two or three tries...or try to convince you to buy something that isn't quite right and/or isn't what you wanted. This is a serious problem, as I have "difficult feet" and there just isn't any other place within a reasonable distance that I have any chance of finding what I need.

When I came in, the place was mostly empty except for me, two other customers, and 3 teenage…read moreworkers. Two were working/flirting amongst themselves. The third was pissed because the cute guy worker wasn't paying her any attention. No one greeted me. Eventually, the cute girl worker came up to the register where she had to help me because I was standing directly in front of her... I used my $10 DSW birthday bonus to buy sale tights for free!! So, not all bad...

waited in line for fucking 20 minutes with one person on a register with multiple employees in the…read morestore. we are on a time crunch and had to wait forever and when we finally got to the register the lady didn't even apologize. another employee thought that vacuuming the damn floor was a better use of her time, as the line piled up. don't go here. save your time and your money.