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    Kohl's

    2.7 (27 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    A lot of people + One Clerk = Long lines, unhappy customers, and customers walking out. #kohlsfail
    Jonathon S.

    I want to give this place one star, but I reserve one star reviews for places where employees are actively working against customers, or just generally discourteous. And, while this play generally fits that bill, their corporate offices at least are trying. My girlfriend and I have came here on several occasions, and EVERY time, the lines have been ridiculous. This includes even just picking up internet purchases. I keep telling her to STOP buying things from this place, but the prices are just too good, she says. On one visit, there was a line 10 to 15 people deep on the ONE register they had open, and the guy behind the register walks away. Did the manager 10 steps away come and help? NOPE. She walked away too. So, how do we respond? We drop our stuff on the counter and leave. I'm not going to give good money to a bad company. I will say that after complaining to corporate, we did receive a coupon, but even redeeming that was a chore because the cashier told us we couldn't use it. It took getting two levels of management approval before we could use the coupon that was meant to bring us back as customers. Is there a zero star rating for customer service? All in all, avoid this Kohl's. I'm not sure if all Kohl's are like this, but it just isn't worth it. Unless, you're getting an AMAZING deal, please, please, please, avoid the frustration of this place.

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    Photo of Katy P.
    5
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    3 years ago

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    9 years ago

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    Kohl's Social Media Team

    Helpful 2
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    3 years ago

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    10 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    4 years ago

    Horrible and slow pick up policy. I had to wait at least 15 minutes. What is the purpose of having this service if it is inconvenient.

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    7 years ago

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    10 years ago

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    7 years ago

    Wonderful experience every time we go to this store! Today we met James (a Manager) and Natalie (Cashier)...customer service at its finest!

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    6 years ago

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    Photo of Jesse C.
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    11 years ago

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    11 years ago

    This location always seems to be a mess. They don't have a good selection of clothing, and the lines are always too long.

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    16 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    Photo of Katrina B.
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    10 years ago

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    Thanks for stopping by, Katrina. Please stop by again sometime soon!

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    8 years ago

    Good prices and sales! But they rarely change their items. I've been going for a 1 year and they barely changed anything.

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    12 years ago

    The price is going to be lower in there using these digital price tag things which are kind of weird

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    8 years ago

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    11 years ago

    I went back to school shopping. My cashier was super helpful and provided an extra coupon to give me extra savings.

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    11 years ago

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    16 years ago

    Dirty restrooms, cheap merchandise with inflated prices, and never enough employees to handle all the customers.

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    8 years ago

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    Nordstrom Rack

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    3.1(37 reviews)
    1.5 mi
    $$

    Reena D is right. This place is a bit of chaos, particularly in the women's section. So, for the…read moreladies, this may not be a go to. However, I can review this from the viewpoint of a relatively stylish guy only shopping the mens section. First, the shoes. It always makes me laugh to look at the shoes and see "80% off" and the shoes are still $70. However, you can certainly find shoes worth paying that much for, and still leaving feeling like you got a great deal. The mens section, proper, does a great job of keeping the sizes together. Where the womens section has the organization of a Ross, the mens is more like Macy's or JCP. Likely due to simply carrying less product. In addition to marking sizes, they group brands together. They have the same great brands that they have in the regular Nordstrom stores, but at greater savings. I really like Penguin, Calvin Klein and a few others. They have all of the brands I like. I wear a shirt size on the smaller side that is usually difficult to locate. They always have my size, and offer many types of fits, including slim and athletic. I really appreciate that. The ties and accessories are hard to beat in quality and price. They have a casual clothing shopping side too, which includes brands like True Religion and Lucky Brand. However, with jeans I have noticed that they are odd sizes like 33x29 and 38x31. Still, at a drastically reduced price. I would suggest simply getting there and leisurely browsing, allowing time. You can find your size pretty quickly in the mens section. Also, sign up for Nordstrom rewards - it's free and you can get some grrat deals via text.

    Good sales on ladies clothes and shoes. You have to check the store or website almost daily. Items…read moreare sold pretty quick

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    Ross Dress for Less

    Ross Dress for Less

    2.1(22 reviews)
    1.0 mi
    $

    Well stocked! Lots of everything. A fairly large Ross that seemed so, crammed with minimal space…read more I found a few interesting bargains and will post some photos for you. I was greeted by the Loss Prevention Specialist then I was on my own to shop. Check this location out. If you can.

    Receipt# 0249-03-7040-5184-2 Your Ross location @ 4646 S…read more Cooper, Arlington, TX on Thursday, July 3, 2025 was, as always "A Mess" and quite busy. I only saw once employee on the floor throughout the store and in housewares. Clothes were off hanger, all over the floor in the women's and ladies department. Shoes were disorganized with almost more on the floor than shelves blocking the passage of shopping carts. Many departments, expecially houseware/ home decor were not priced. Once I decided on a possible purchase of a "not priced" home decor item... as usual there was a long, long wait in the checkout line with only (2) registers open. I get to the register with "Asia" who had just called out over the intercom system to tell the employee in housewares (she came upfront) and again was told to go to break. "Asia" said to the other open register employee (later learned she was the store manager) that the lady was a new hire. Asia's check-out counter had a stack of hangers preventing me and others previously from placing their purchases comfortably on the counter. I had returns to apply to purchase once the price could be determined but before I could ask any question "Asia" was ringing up items that were returns as well as the item I had for price comparison since the one I was interested in was unmarked. In an attempt to correct the charges (my money) by this young ladies error her attitude went straight to "Outright RUDE". She was rushing, very impatient and her tone began to get louder I assuming from trying to determine what she had rang up. In short, "She Was Doing TOO Much", "So Unneccessary" when all she had to do was listen and answer simple questions to where this customer could understand the charges. I am not one to wait for a transaction to close to learn I was incorrectly charged. I questioned why and where her attitude was coming from since it was evident to myself and others waiting in line that she was annoyed to have to readjust the charges. I told her I no longer needed her assistance and would go to the other register. Loudly she told me "You can go anywhere you want", finalized the sale without thanking me and called for the next customer before I could gather my items and walk away. Unbelivable without an understanding to her trigger? I gathered my other items for purchase/return and asked for the manager (Angela) who ironically was on the next open register. With customers seeing "Asia" lod negativity they allowed me to cut the line and meet with "Angela" the manager on the next register. All due respect I was surprised that "Angela" was the manager because she was so timid and gave a soft empathic "I'm sorry" apology. It was evident to me that nothing was going to be said to "Asia" when I suggested the manager inquire about my experience while I was standing there, but not. I did not want "Asia" to say I was not being truthful for the experience I'd just had. I believe "Asia" would have had even more attitude with "Angela" had she asked anything of her. From observation while waiting in the check-out line I suspected that Asia may have been the manager acting like she controlled scheduling. The short version of this all is me being 71years old that "I don't do rachet and or ghetto" which is how "Asia" came off in my opinion. That kind of attitude is far below any pay grade I ever had. I am comfortably retired and don't have to work! "Asia's" attitude does not give Ross "A Good Look" for customer service and or a favorable review. All the years of shopping at Ross Stores that is the first negative experience I have ever had. I shop multiple Ross stores, weekly and frequently. "Asia" needs to go" if this is how she treats Ross paying customers, Unacceptable!!!!! Ross you can do much better!!!

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    Ross Dress for Less
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    Kohl's - deptstores - Updated May 2026

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