We hired CFC six years ago to construct a large Trex deck and Trex waterfall steps leading up to…read moreour home. They completed the job and it looked lovely for a couple years. Sadly it began to fail (Facia board warping). We reached out to Trex because we were told their warranty is amazing, this was big selling point for us six years ago. CFC was also the Trex certified installer and leading importer of Trex material in our area. Fast forward to today. It's been a nightmare dealing with CFC. CFC shrugged off our worries and sent us to Trex to file a warranty. We sent in the warranty claim and Trex denied it stating that CFC installed the entire project WRONG! Trex sent pictures of their installation manual with directions of how CFC had installed the facia facing up, exposed to the elements and it is prone to warp, which is what ours started doing. CFC has been acquired by a new owner since our initial install. I'm hearing a few people are currently suing them for their shoddy work and the installer from CFC who came out to our home stated that they have had several call backs for this same problem, improper installation. Cameron, the new owner is combative and aggressive, continually expressing frustration that he is being held accountable for the past owners mistakes. As I told him, he chose to keep the name and claim he has been in business for 30 years (he personally has not), so he has inherited their mistakes. He is blaming Trex and stating they changed their manuals after their initial installation. This is one of those companies you have to call multiple times to get the work done. It took months of reaching out to get them to finish the work. When they left the job undone and I requested they return to complete the work agreed upon before settling the bill, Cameron threatened reaching out to an attorney and put a lien on my house if I didn't pay immediately. Shocking to say the least! He backed down and sent someone the next day to finish the job thankfully. Paying thousands of dollars six years ago for initial install and then six years later being stuck paying thousands more to fix the initial mistakes has been less than ideal. It's the typical blame others for what went wrong, make lots of promises of how you'll make it right and then complain and drag your feet about fulfilling those promises. As a consumer I'd avoid CFC and be cautious about hiring Trex Certified Installers. They are not all created equal....

First, CFC built a nice fence - we are pleased with it…read more Just a cautionary statement to carefully read the contract (which I did) and note the clear statement that reads "CFC Decks & Fences will not be responsible for any damaged sprinklers or utilities". They are true to their word. During the course of tear-down and new post installation, the crew cut through a partially obscured exterior AC power supply conduit, requiring a $1,324 electrician visit. I had asked to speak with the owner, Cameron, in the hope of possibly splitting the electrician fee, but he did not respond. I suppose I understand since the contract is clear. Again, a nice fence with an unfortunate installation error.

We needed an entire section of our vinyl fence moved forward several feet and they replaced and…read morefortified damaged pieces. Work was done as promised, on time, great pricing and looks great! Would highly reccomend!

Quote to move a small portion of fence was much too high, and did not include any new materials.read more

Humberto came out and is very personable. He communicated very well on timing and cost was…read morereasonable and as expected. He had good design ideas and the deck looks great. I would recommend Humberto as he is responsible, responsive, and great attention to detail.

From the owner: Most professional construction contractor and friendly plus affordable prices.read more

We needed a large deck replaced 9 years ago. The deck had held up for 40 years but the wood was…read moregetting old and the railing was not up to new codes. We had a great initial experience with Best Vinyl. The install was great, price was high but comparable to what others quoted. Fast forward 9 years. The railing is at an odd angle. We had them come out a few years ago to "fix" it but see the photos for how well that went. Now the support beams are slipping out of the brackets. The deck is actually caving in. We emailed to have Best Vinyl come out for an estimate on fixing it. No reply. I called and was told to send photos of the problem, which I did. No reply. I got a different contractor to come out and he said everything should have been nailed in, but wasn't. The beams were just set into the brackets. Totally unacceptable and not up to industry standard. This was a disaster waiting to happen! We barely use the deck, so this is not from misuse or excessive weight on the deck--it was installed improperly. DO NOT USE Best Vinyl unless you want your deck to be on the verge of collapse in under 10 years!

They say that pictures are worth a thousand words. I could tell you how once Aaron Capello (the…read moresalesman) took our bid, and our money, we never heard from him again. I could tell you how a quoted 6-week bid turned into an almost 6-month job. (The bid was for 4-6 weeks out. The fence was installed 6 months later) I could tell you how Brie, the "scheduler" was put in charge of our job and contacted my mom once; every other time we had to call her. I could tell you that the job boss rescheduled multiple times, and never showed up on the days he said that he would. I could tell you how we ordered and paid for, REINFORCED Vinyl, as the fence is bordering a horse pasture, yet what was installed is a cheap material and feels like if a strong wind comes along it will blow it over, and there is absolutely ZERO reinforcement. I could tell you how the custom gate, which we spent extra to have built, is not reinforced, has some flimsy piece of vinyl across the backside that is only decorative and NOT reinforcing, and that the gate itself only needs a little pressure and it's already coming apart. I could tell you how the End post that was installed for the existing chainlink fence is NOT an end post, but a center post, and still does not have a top on it. Or how said post is not attached to the vinyl fence. Or how the workers failed to stretch the existing chainlink fence so that it sags. I could tell you how neither the gate nor the fence is LEVEL. I could tell you how NO ONE has come back out to the property to look at the fence after we notified them of all the issues. (Now over a month later) Or, I could just post pictures and you can decide. I would NOT recommend this company to anyone. DESCRIPTION OF WORK 36' 4 Rail Reinforced Vinyl Fence w/18' Reinforced Vinyl Gate. Horse Pasture.

Wow, not sure what I can say other than Josh is an absolute dream to work with! He just installed…read moreour AMAZING exterior spiral stair and deck railing. To say we are thrilled would be an understatement. The finished product exceeded my expectations - but the entire process was seamless, stress free and perfect. In the craziest time the building industry may ever see... Josh is STILL punctual, professional, trustworthy, dependable, detailed, communicative, creative and an absolutely skilled craftsman. He is the real deal and my husband and I are SO grateful to have found him. I wish all of what we needed to finish our house fit within his umbrella - because I KNOW it would get done on time, with precision, the utmost care and would be beautiful. Thank you Josh!!

From the owner: We build Custom Railings, Custom Spiral Staircases, Custom Fencing and Gates as well as Custom…read moreFurniture and Interior Decor. We Specialize in Circular Handrails and Contemporary Designs

Another shoutout to HandrailCity.com They installed our deck's steel railing a couple of years ago,…read moreand we loved working with them so much, that we asked them to help us design and add a pergola to our deck. After a couple of broken electric awnings in the past, we decided we wanted to add some sail shades that we could manually extend and retract to make our deck more usable on sunny days. They saw our vision and hit another home run. I would hire these guys for just about everything. They do such amazing work.

Handrail city was one of the best experiences I've had with a contractor in recent memory. I…read morescheduled a time for a bid, they showed up at the exact time. Sebastian gave me two instant quotes for the two designs we had in mind. The exact quotes came the next day in my email as promised. The quotes were fair and the quality of their work was evident from the pics they showed me. I scheduled the work to be done, paid the deposit and the next day Sebastian was back to take some exact measurements. He estimated two weeks to finish the work and right on time they showed up to do the installation. They consulted with me on a few details and completed the installation quickly and beautifully. Excellent work at very reasonable prices. Couldn't have gone better.

It appears that the store has everything you need for making a fence or a gate. I personally came…read morein to purchase some 8 foot cedar posts and some dog ear fencing made of cedar as well..com the wood is in very good condition not to mention it was nice and straight making it easy to work with. They protect it with the plastic wrapping because the wood is outside in the yard. They have some nice people inside the office where they have plenty of samples and hardware. I only picked up enough to do a portion of the home, I will definitely be back to purchase the rest of the materials for what's left. Keep up the good work guys and gals!

From the owner: Fence & Deck Supply, based in Provo, UT, is your go-to provider for top-quality fencing, decking,…read morerailing, and ornamental fencing materials. Serving Utah County, Wasatch County, Beaver County, Juab County, and Piute County, we offer durable products and expert solutions for both residential and commercial projects. Whether you need to enhance the security of your property or elevate its aesthetic appeal, our wide range of fencing and decking options ensures a perfect fit for every need. Trust Fence & Deck Supply for superior craftsmanship and reliable service across Utah.