I saw Kobe earlier in the day and decided that would be a good place for dinner. You can sit in the dining room or a hibachi table. I chose the hibachi table and was seated with others about ready to order. Thankfully I looked at the menu ahead of time so knew what I wanted already as the ordering started with me. Our waiter was new and didn't speak very loudly and was a little confused of what was included. So that turned out good in a way as I'm not a fan of onions so instead I got the zucchini without onions as we were asked whether we wanted zucchini or carrots. Then there was confusion with the soup and salad as I was asked which I wanted when both were included. The waiter made it right and was trying and friendly. He also kept my ice tea filled so that is a sign of great service. The chef was also friendly and I was given a sample of my filet to see if I liked how it was cooked. So I liked that too. The filet was delicious. It was plenty of food to make a second meal but I didn't take any leftovers as I couldn't keep them at a safe temperature so that is just a downside of travel. I will be back to Kobe again. read more

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Service was terrible. The cook was terrible. He forgot to cook part of the food ordered by the entire section. Then, if that weren't enough, as my husband was eating his food, he spit out pieces of wire. When the owner/manager was told about it she only wanted to offer a 20% discount. We refused to pay it at all. Fast forward 1-2 hours later..my son and I are in the bathrooms with the worst food poisoning I've ever had. Mind you we both ate two different things. We live in the area and I will never, and I do mean NEVER, eat here again. The whole place should be shut down. read more

Kobe - Wire in my husband's food - Japanese Near Me - Smithfield, North Carolina

Food was wonderful! Chef was very entertaining! Love the atmosphere. Great decor. Staff is great.

I ordered a to go order through their preferred site for a scheduled time. 8 numbers after me received their food before my single order. Horrible customer support as I was asked what my number was 5 times waiting a half hour after my scheduled pick up time. Won't order again. After 40min they told me to go wait in the car and they will call me. I was also informed that my order is delayed because of people waiting in the restaurant. So much for tipping 20% before receiving my food. Lesson learned. read more

Service was not good. Sat at the bar and was literally I of three people sitting at the bar (the other two already had their food) wasn't even given napkins, took a while for waitress to take my order. Presentation and quality of food was subpar. Rice in rolls was under cooked and therefore hard. The fish did not taste fresh. To top things off, the prices at this place are ridiculous for what you get and the low quality. The only thing that came right away w out me having to ask was my check. I wasn't even done w my food and I had my check in front of me, I was reviewing my check and the waitress came up right away to grab my card, HIGHLY disappointed. I will not be returning. Worst sushi experience in NC since I moved here 4 years ago, read more

The hibachi smelled great but if you enjoy sushi then this is not the place for you!! The sushi rice is extremely chewy and the fish does not taste fresh at all. I'm extremely disappointed and would happily eat grocery store sushi instead of what I ate here! Please go somewhere else if you are thinking about eating here! read more

We eat here often, and the food is always good however, today the owner would not honor a posted special. She said because I added an extra ingredient that costs $1 upcharge (mind you I was willing to pay the upcharge), the special was not valid and she would not honor it. I am in the customer service business as well and I think it's sad you are willing to lose a good customer over $7.95. Shame on you. read more

Horrible service in general. the food was bland and they give you very little food for the price. I got the shrimp meal and I counted about 7 pieces. As we were leaving a ROACH crawled onto the food the person next to me was putting in a takeaway box. When we informed them about it we heard them go behind the curtain and say some extremely rude things. The person I was with called the FDA and they said this was the second time they had been called this week about the same problem. Not sure why theyre still open. read more

The price this place charges for the amount of food you get is insane. It was about 80% rice and very little meat last time we went. And the main reason we stopped going is because it's $30 JUST for my 2 year old and 4 year old to eat. And if they share a plate.. $28 read more

Very disappointed. Must have been a change in owners. I've been coming here for years. Food was always good. Today's visit... Sushi was warm, plain warm mayo on top. I don't think I'll be back read more

I have been to Kobe in Smithfiield, NC, with 2 and up to a party of 20 people. The service and food is outstanding! I like the fact that you may order from the menu at a table or you may choose to be entertained and fed by their teppanyaki-style grill. The Chefs interactions, as you watch your meal being prepared, is such a treat! I go there every chance I get, driving 30-45 minutes one way! read more

My friends and I had gone to Kobe last night. My friends got food that was cooked on the grill and I had ordered a shrimp tempura sushi roll. The service was amazing and we had so much fun, but hours after I had started to feel sick. My friends felt fine but we had figured out I had gotten food poisoning. For context, I had not eaten anything else prior due to being in the car all day. I would heavily think twice about ordering their sushi. Overall, service and the grill show amazing, but the sushi...questionable. read more

You are not guaranteed to get a habachi dinner show. I'm upset people at other tables got a show but we didn't and we had kids in our group. I would've just ordered take out had I known. Food was good but the service was not. Our server was upset with the hibachi chef across our table and took it out on everyone around. The other server took up my salad without asking when it still had half full bowl. read more

I've been here several times never had a problem but today was not a good experience at all, grown lady that served us was turned around having a full conversation while serving us. Added tip without telling us, on a 2 ppl tab servers yelling across from us to have a conversation manager was right there too. Sushi was mid too. read more

Bad experience! Smoke everywhere! The waitress is unprofessional won't come back to it again

The reviews and lack of star ratings has kept me away from this place for years when I am in town. A friend assured me the ratings were wrong so I trusted him and his wife and we all went there together. I was pleasantly surprised. I had two rolls and they each had a roll. All four rolls were good. Lacked presentation but then so what. It tasted good which what matters most. Pleasantly surprised and will go back and will update then if I just hit a great night. Service was good. Roll selection not that amazing but roll size and taste were good. read more

Freshwater Talapia (grown in antibiotic pools and fed pig feces) filled my Sushi Deluxe? . The food quality was... cheap/profit-margin greedy and overpriced. The rest of the sushi was cooked shrimp, picketed mackerel, one piece of frozen salmon. 100% Chinese ownership with no Japanese influence- yes this does make a difference. Who should prepare your southern friend chicken and who your sauerkraut? Aunt Bea or Helga from Germany? The rest of the food was grade B- at best. To pay $107 for 2 people to get frozen fish purchased on the sale rack at Walmart? read more

Overall unfriendly staff, they will up charge you and they will auto gratuity you to get more money by asking for an additional tip on top of it on the check. shame cause the food is good. Here's a more detailed description We've given this place a few tries and overall would not recommend. We typically sit at the bar most places we go and we waited for about 10 minutes before anyone greeted us just to say they'll be a moment. Bar is an unorganized mess from customer view not dirty thought. The people that we did interact with weren't the friendliest but maybe we came in after something happened not too sure. We ordered a tito's w ginger ale and a Sapporo. For food we got the steamed Gyoza, NC roll, Kill Bill roll, and the Pink lady roll. food was very good and well prepped. However when it came time to check out she ran the card and went ahead and gave herself a nice tip. I'm always about tipping and i absolutely agree that bartenders should be tipped however i've never had someone automatically apply a tip as i was going to leave cash. She had discounted a roll but rang in the Sapporo wrong it was a 12oz not a 22oz which is a big difference on the check so it came out to a lil over $100. Since we have been here before and tan up a higher check before no one has automatically applied a tip and then still asked us if we wanted to leave a tip on top of that. read more

Kobe - Japanese Near Me - Smithfield, North Carolina

If I could give them a quarter star or none I would! They are so unprofessional from the manager to the waitresses! They rung me & my husband up for something we DID not order & still made us pay by calling the police like we werent trying to pay. They are disrespectful & i Will NEVER eat there AGAIN ! read more

Actually haven't been back here after our last experience. Husband and I dined in and we went to pay the bill and realized they actually add their own tip to the bill. Definitely won't be back. read more

Great food and great service. Building / decor is older but that's not what I came for. Place was very clean. We had 3 Deluxe Sashimi Platters, Gioza, Beer and Saki. The food was great, price was great and our server was amazing. Would definitely go back. read more

Ate there last nights. Grill was open so sat for the "show". Gentleman that came to to cook for us had the personality of a rock. Barely said anything after confirming what we ordered and how we wanted our steak cooked. No clanking the shakers even. Food was good and cooked correctly. No need to go back anytime soon. read more

We were greeted and seated promptly, even though we didn't have a reservation. (1 star) We did the hibachi grill table. The food was good (1 star), but the cook was very boring. No personality at all. Worse than that was his portion distribution. I ordered the 2x lobster tail meal. My husband ordered 1x lobster tail and ribeye meal. The cook starts with rice. One lady wanted no egg, so he portioned out some for her, ended up giving her 2 .5 ull scoops of rice. He started giving each other person at the table 1.5 scoop, but by the time he got to us, we each got almost 1 scoop. Then came the vegetables. He started giving 1 full scoop to each person, then gave one lady two full scoops, the next two each got full scoops, leaving me and my husband to share one partial scoop. My husband got his steak fine. When it came to the lobster, the cook gave two large tails to the folks at the other end (same lady he gave all the other stuff to and her husband) and gave me and my husband one large tail and 2 small tails. The other couple had a combo meal with steak, chicken and lobster. They should have gitten the small tails; we should have had the large ones! I have never, in over 40 years of eating at such places, ever left without enough leftovers for another full meal. I did tonight! No leftovers at all! Then, we go to pay and they've already charges us for a tip! What incentive do these folks have to do a good job if they get a tip whether they do good or not! ‍ Unbelievably disappointed!! read more

Food was great. Nice scenery, the fish tanks have Nemo and Dory lol cool for the kids.

This is my mom's favorite restaurant right now so we made reservations here for a party of 20. They have a party room so we would have our own chef's. Our reservation was for 6:30. Some of us arrived around 6:20 but were told we would not be seated until everyone arrived. So we waited. Around 6:40 all hit 4 had arrived so we told them we were ready. They then said they had to clean the room. Again our reservation was for 6:30 and we never saw a crowd come out so why wasn't the room ready?! We asked for a manager and then we were seated pretty quick without seeing the manager yet. After we were in the room about 10 minutes they came to take our drink order. Shortly after that the manager finally showed up. The room was clean except a folding lawn chair in the corner and they have these dingy short curtains hanging on every door that you must touch if your more than 4 ft tall that seem like it's been a while since they have been laundered. We got our drinks about 15 minutes after being allowed in and then our food order. (We expected some waiting with our crew of 20 people so don't take all of this as complaints.) our waitress was very nice and thorough. Our chefs arrived and were very entertaining. One who said his name was Henry was especially good. We finally started eating about 7:40. The food was all very good but I am a little concerned with the cleanliness and sanitation over all. They restroom was less than clean with a sticky floor and missing wall between urinals. I had been wanting to try this place for a long time. I am in no hurry to go back due to cleanliness concerns and the front counter staff and manager being less than accommodating. read more

Kobe - a table with a plate and fork on it - Japanese Near Me - Smithfield, North Carolina

This was the worst experience I have ever had with restaurant. To start off with we sat and waited for 15 minutes to get any service. We finally got our drink orders in and our food order. Our soups and salads came out before our drinks did, then we asked for extra ranch dressing (never got that). Next off the soups were ice cold, said something to the waiter he never offered to fix it just came up with some excuse of why they were hot. Then out came the cook, he proceeded to check to verify our orders. My fiancé and his friend still had yet to get his beer. Then he started to cook our food never once did he stop to ask how we wanted our steak cooked. He proceeded to cook the steak how he wanted it to be cooked. Our shrimp was uncooked and then the chicken was still uncooked. By the time we got our food they were finally bringing out the fixed "hot" soup. The MANAGER brought it out his self. When we asked to speak with the manager they gave my fiancé the run around. Once the manager came out he continued to give him the run around and would not come to a solution. The manager agreed to accommodate our food but not our drinks, which is fine with us. He then proceeded to try and get the group of 3 older women to pay for their food even though he accommodated our group of 6. If we did not stand up for them he would have made them pay for their food even though the food was raw. Which is highly ILLEGAL!! To say the least this place is going to hell in a hand basket. We watched a mom and daughter get seated across from us and they did not get any service for at least 20 minutes so they got up and left. Another man was up at the counter asking why his $150 bill was charged on his card as $180 when he left a cash tip. And another lady brought her Togo order back with issues with her food. One of the ladies told the manager that her soup had a straw wrapper in it and the manager tried to DENEY it (EVEN THOUGHT HE MADE THEM PERSONALLY). To say the least this place is going to SHIT! I would go to Raleigh if you wanted some decent Japanese. read more

This food was not very palatable; we found hair in the food along with the supposedly medium cooked tuna being completely dry along with the other food. The raw tuna, yellowtail tuna and salmon was tough and difficult to eat. The servers where nice and attentive but aside from that I do not recommend. read more

Really good food, the steak was juicy and tender. Shrimp had good flavor but a little tough. My favorite was the sashimi, very greasy and delicious. read more

Kobe - Sashimi platter - Japanese Near Me - Smithfield, North Carolina

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If I could place 0 stars I would. We took our mom for a birthday dinner here and wish we would never had. It is so expensive and expect a presentation like every Japanese restaurant. Our cook/chef never even said a word to any of us. In that case we would have gone elsewhere and better quality food or we should have just been seated on the other side. I had never been there and it will be that last!! read more

Before finishing my meal they come with a Togo box and immediately after with a check. Not even asking if you want desert. I booked and mentioned it was a birthday luncheon. The only good part was our chef. Oh and I order a bottle of wine and the server looked at me with a surprise look. 1/2 hour later I get a bottle, two glasses and walks away letting me serve myself. read more

Surprised by how good it was Very hospitable service all around good experience The dragon roll was delicious The filet habitichi was great As was the scallops and shrimp habitichi They have delicious fried rice and miso soup So yes recommend.. read more

Awesome spot, great food. Marah hosted us and she was awesome. seienra provided excellent service and gave us the ins and out. of the menu and recommended the best food and drinks that we really enjoyed. read more

For starters, our waitress did not seem like she knew what she was doing. Then we got fried dumplings. These were deep fried that were 2/10 like they came from Walmart with lettuce on the plate. We got sweet and spicy chicken, which was very good 7/10 however, I was supposed to get fried rice and got white rice. We also go the Kobe special which was a 3/10. I like the shrimp but the chicken and beef had no flavor. The "fried" rice was also flavorless. It Seemed like the they had pre-made the rice and added when the dish was ready. read more

Kobe - Sweet and spicy chicken - Japanese Near Me - Smithfield, North Carolina

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We're running out of places to visit with drive-thru options during the pandemic. We happen to be in Smithfield and decided to see if Kobe had anything to offer. We both had a hibachi steak and chicken. It was cooked to perfection hot, flavorful, the rice and veggies were tasty.. The only difference was we weren't sitting at the table to observe their preparation. We were good with that as we pulled over near some rose bushes in their parking lot, sat in the shade and enjoyed our meal. We were given ample napkins and utensils. read more

Usually the food here is so good but I fear they have gone downhill. My sister ordered sushi and went we got it the shrimp in the sushi wasnt deveined. So you could clearly see the poop in ALL the sushi. I asked if we can get another one that was deveined, another order was brought out even WORSE than the first one. I asked for the manager and he acted so confused as to what i was saying so i tore apart it and showed him. He seemed like he couldnt be bothered and had an attitude. How do you own a seafood place and not devein the shrimp? read more

When on vacation to see family and after visiting the outlets nearby we wanted something local so picked this location. My dumpling appetizer with pork and chicken with a sweet sauce amazing. My hibachi chicken was good especially the chicken. The rice was average. My wife's shrimp hibachi was also sold but the shrimp could have used a little more flavor. The cook was amazing and entertaining and our waitress was good. Price and portion sizes were also good. read more

The food is awesome! All the wait staff and bartenders are great. They know me and my family when we come in and treat us like family. Top 10 favorite restaurants. read more

Disgusting!! Warm not fresh sushi And the Owner, Suki, is very very rude! She is very unprofessional! Not worth the money . Do not eat here read more

So we are from out of town here on an event. We hadn't had hibachi in awhile so we rolled the dice, we got doubles as in the food portions are gigantic. I was a lil skeptical when we came in as everyone working was just wearing whatever they want (ball cap, t shirts varrying logo, jeans) but the hostess was very nice so why not. Our waitress was attentive and EXTREMELY southern hospitality nice, my drink was never empty! Everything we ordered was fantastic. Our chef had a unique name I don't remember but he did an excellent job, ******** *****************************************WHOA WHOA WHOA***** IF YOUVE GOTTEN THIS FAR STOP!!! So we went back 2 days later on a Saturday and HOLY HELL, absolutely a nightmare, I BROUGHT A LARGE GROUP OF PEOPLE BECAUSE THE FOOD WAS GOOD BUT IT WAS A TRAINWRECK FROM THE MOMENT WE WALKED IN THE DOOR. IF I COULD GIVE A ZERO FOR OUR SECOND EXPERIENCE WE WOULD, WE LITERALLY ALL GOT UP AND WALKED OUT BEFORE A CHEF EVEN MADE IT TO THE TABLE, DO NOT GIVE THEM YOUR PATRONAGE UNTIL THE OWNER AND MANAGEMENT GET THEIR STAFF UNDER CONTROL, THE WOMAN SAYING SHE WAS FROM SAN DIEGO NEEDS TO BE FIRED YESTERDAY, IM GUESSING SHE WAS THE KITCHEN MANAGER. *******************************I even gave him an extra tip. It was also Veterans Day and he told us how he was from Vietnam and had fought with the US during the war and was a refugee in 75. I come back to this, the portions were massive. If your on the fence, pull the trigger. It's not the most authentic but for the area and price they did a pretty damn good job and a lot of the things I view as missing the mark I could tell was more about appealing to the demographic. I would go back for sure. I also included a better picture of the whole menu! read more

We came here on our 9th wedding anniversary. The food and service was very good. The price was very reasonable for the amount of food you get. We thoroughly enjoyed it. read more

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