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    Koala Cubs

    4.3 (6 reviews)
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    Multiple children care

    Single child care

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    The Wiggle Room Child Development Center - Easter 2025

    The Wiggle Room Child Development Center

    (10 reviews)

    As a mom of two Wiggle Room students, I cannot praise this daycare enough. I trust the work and…read morecare from teachers and staff that my allow my children a safe and fun environment to advance their developmental milestones beautifully. With both of my toddlers, I have always received prudent and timely reports about incidents (self-inflicted, as the instigator or from a friend). When I have raised concerns, teachers (and at times the director) have responded promptly and sincerely to discuss and find a resolution. For example, when my son was in the 2-year-old class, he was experiencing frequent biting incidents where he was on the receiving end. The teachers were kind and listened to my concerns. They shared that while unacceptable, biting was a common form of expressing big feelings and also shared tools, phrases, and mitigation tactics that they are employing in the classroom. At home, we also worked with our son to help him express his need for space/quiet time and to read more books about sharing and taking turns. We saw continued improvement, and as he grew up, fewer incidents. Our daughter is now an 18-month-old and has a biting problem at home. We shared this with the teachers to make them aware, and they assured us that she has not bitten any of her friends. They have started reading books about keeping her hands to herself, and we work with her at home as well. I absolutely recommend the Wiggle Room to any mom. We live 30 minutes away, and the drive is worth the fantastic support we receive as parents and the superb quality of care and education our children receive. I hope this review is helpful to parents.

    My review keeps getting taken down & I won't stop to show what this daycare allowed to happen to my…read moreson. I chose the wiggle room due to their 5 star ratings and recommendations of the "best" daycare in Pasadena. I toured so many daycares when choosing a daycare for my toddler. I was very nervous and very worried about my child's safety as a first time daycare parent and first time having a child in daycare. I trusted them with my child's safety every day. When he first began daycare he had two teachers who I loved so much, specially ms. Kimberly. She spoke to Jonah in his first language and always showed so much love towards him. Jonah loved her and was the only teacher he knew by her name. When Jonah was upset due to the transition, she would always send me a picture minutes later to reassured me that Jonah was okay and happy. I was very thankful that she showed so much love and showed how much she cared for him. However, after a few months, every day, Jonah had different teachers. I never knew who his teachers were & Jonah started to cry once again every day during drop off. Nobody notified the parents of this change. I didn't even know their names. They were young teacher & even talked to me very careless like using words such as "they went at it", or simply laughing when they would report something to me. Ms. Zarai and Ms. Aryanna were the teachers who failed my son. For the last week, every time I would pick him up he had different scratches on his face. I would always ask how it happened & their response was "I don't know, I wasn't with him when it happened" For any issue or injury they're suppose to write you a report, "boo boo reports". When he was with Ms. Kimberly, she would always notify me of any injury. Jonah got bit twice & she would notify me right away to explain what happened, I was always aware until the new teachers took over so it was very odd that they never knew how my son would get the scratches he had. On Tuesday, December 16th at 3:10pm it was another story. I arrived to my child's face completely beat up and scratched. Teacher's response was "oh! Yes mom. Here are the boo boo reports" and then started to point at every injury and stating it was another student who got upset due to a toy saying she remembered, then saying she wasn't with him, and simply ended it with "he rubbed himself and did this". I asked where they were that they didn't stop the student from hurting my son and she said she was changing diapers and the other one folding mats. If my child was taken care of, his face wouldn't have looked how it looked. How are you going to have two un experienced teachers taking care of toddlers? Why would you both be doing something that is not taking care of the students? Why would you even have the student that normally injures my son be around him and not separate them? I was very upset and didn't have any answers. They walked me to the director who also disappointed me. Why would she think any parent arriving to pick up their child would be okay seeing their child's face the way his face was? She gave me no explanation and was simply clueless because I didn't report the teachers before and she had just found out that day and decided to look over the cameras. I was crying to her face and she just sat there saying "I will read them a book to teach our friends to keep their hands to themselves" "I will offer more trainings to the teachers" as if that would be enough. I left and decided to withdraw my child from the daycare. I called hours later. The director, Suzanne, then, had answers saying "| was going to talk to you TOMORROW" (why would she want to wait till the next day to talk to me?) She stated she spoke to the teachers and was going to offer teacher shadowing to train them better, she also said she wanted to move Jonah to another class. Those two were her only solutions. I felt like it wasn't enough and it was poorly handled. I no longer felt I could trust them with my child's safety from how it was handled. I hope they learn from this experience and will never put a parent through this again.

    Fairmont KinderCare

    Fairmont KinderCare

    (3 reviews)

    My daughter came home with dirty undies twice . First time with actual poop in her butt and more on…read moreundies, as if she went to restroom and they pulled her undies up without wiping her. Mind you this was on her very first day. Second time it was just her undies , her bottom was clean as if she went restroom before and they had to have seen her undies dirty but were to lazy to change them and left them on her . All of this resulted in her getting a rash. Her last day there I picked her up brought her home and checked her and sure enough her bottom was dirty again after I just spoke with Vicky the manager for this location. I did send her email after the second time and was addressed in person that it may have been her fault and she may have missed it cause she herself took my daughter to restroom right before I arrived. She had been taking my daughter to and from restroom and keeping an eye on her since the first incident. In my opinion she shouldn't have to watch over her employees or to make sure their job is being done right. If she felt the need to do this than that person should not be employed. The teachers seem lazy and don't seem to care much if something like this repeatedly happens. Not sure why a manager would try to cover for an employee and place the blame on herself. This was just unacceptable. I asked for a meeting with both manager and assistant via email to which I was not answered she just spoke to me in person when I picked my daughter up. Seemed very jittery and brought up other things that did not pertain to the issue I was having. I did tell her how is it only my daughter coming home like this? I would hope if another parent had an issue like this that it would be addressed but was told it never happens so it was just my daughter. There is so much more I wish to write but I feel I touched the most important topic. Wouldn't trust this place or Kinder care in general . Honest review!

    They always accommodate me. Anything I need or if I'm running late, I call and let them know and…read morethey are willing to work with me. I've had a few issues in the past with other teachers (they no longer work for th, but as soon as I brought it to Vicki's attention, she took care of it right away. Even after the issues, she always made sure everything was to my liking. My kids have been coming to this specific KinderCare for 5 years! They treat my kids like family and I'm for very grateful for them.

    Koala Cubs - childcare - Updated May 2026

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