What a great team ! Especially Linda who helped me by blending 5 gallons of specialty paint that…read moreturned out perfect at my new little Airbnb. And set me up with a business rewards plan and I just got a $10 gift card I plan to use there too!

This store is great! Wanted to shop local for our American Legion home and they were able to match…read morethe price with an out-of-town competitor. They are always so friendly and Accom

This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Helping the customer choose the right product for their needs…read more Apparently you must do your research throughly before going into this store. The owner doesn't listen to what you are looking for & sells you whatever is on the floor he's trying to move. He's rude, hangs up on you on the phone when you call about concerns. Treats women like they are absolutely stupid because they come In without a 'man'. I have told everyone I know to never go into this store. Read the reviews, according to the owner the customer is always wrong when given a honest negative review.

Amazing deals on vented fireplace log kits. We really like this system. It's simple and really…read morecompliments the space

Very helpful when I was shopping for mantels. Let me know an estimate when it would be in. Then…read morecloser to the date they let me know exactly when it would arrive to their warehouse and ready for pickup

Never had an issue. We never ran out of fuel which is the most important. Very friendly in the…read moreoffice.

We have always gotten the best service with Reliance. Very reliable and trustworthy. When we have…read morean issue, they try their very best to solve our problem.

Corey repaired our very old and discontinued gas fireplace after another company came out and said…read morethey could not. Nancy did the homework to identify an alternative pilot assembly replacement for the discontinued one. Corey (clearly an experienced and skilled technician) came out to do the repair, worked around some problem issues, communicated well, and fixed it--all for a fair price. He was meticulous about cleanup leaving the fireplace and immediate surroundings cleaner than before. While their service backlog was a month, the knowledgeable, efficient service was well worth the wait.

Corey was very professional, knowlegable, and stayed on task until the problem was solved. It was…read morenot an easy one! Would reccomend!

Worst company I have ever dealt with! They ended up charging me an additional $750 over their…read moreestimate. Unhappy with service, owner and overall they couldn't care less about customer satisfaction. They assured me they install in 1 day, that is not the case. After numerous appointments, their work did NOT pass inspections for the install. Sorry I ever contacted them.

I had my fireplace converted from wood burning to gas. Mark was very helpful and came over quickly…read moreafter my initial call to take some measurements for a log set and look at the setup to connect the gas line. He recommended a log set and glass doors that fit my budget. Install lead time was shorter than expected. Once the guys were here, installation was super fast. I'm happy to enjoy my fireplace more often this winter :)

This is an amazing business. I used them to build an incredible outdoor kitchen. Their design…read moreexpert (Darren) and owner (Sam) are so busy but take the time for extraordinary service and quality installation beyond what you will find in northeastern Indiana. They are nothing short of incredible!!!!

Knowledgeable and good to work with in understanding the Weber grille in detail…read more Thank you Shores!

They had everything that I needed to replace the burner and logs in my gas fireplace.They also had…read morea high temperature spray that paint for inside of the fireplace

I've been going to Hammond Hardware since I was little with my Dad, for service repairs on lawn…read moremowers,snow blower, and many other yard tools. They always did good work and the prices were real reasonable, close to home a neighborhood service hardware store But to my surprise they only work on the brand names that they sell, Big mistake to only limit it to just one name brand. With all these big box hardware stores, they are just not the friendly neighborhood service hardware store like Hammond Hardware was for a very long time. So sad

After years of doing business with Hammond Hardware, I am done with this place. No one in service…read morethat knows anything, since the "service guy" won't be back until Monday. I purchased a new Oregon chain a couple of weeks ago, one that was selected by someone in service, put it on my saw this morning. I cut 3/4 of the way through a 15" downed cherry tree, only to have the blade go dull and completely useless. I took it back, asked for a refund, but was told the "manager":said there was nothing they could do for me. $30 down the drain. Hammond Hardware used to be a great place to do business, but not anymore. Sadly, you'll find better customer service at the big box stores.

Let me start off I support small business and will go out of my way to do business with them then…read morethe corporate companies. I went to Knutsons to purchase an ice shanty. Once I found the one i wanted to purchase i paid the extra 40.00 to have a new in the box assembled for me. They said they would call me in a couple days to pickup. After i did not hear from them on the fourth day i called. I was informed they sold mine by mistake but could tag the floor model which is new and i was ok with that but did not feel I should have to pay for assembly since it was put together for display purposes. When I question them and told them how i felt Tom (who i talked to) talked in circles and acted like i was a bother. If it wasn't for it being a Christmas gift I would of got my money back. Very disappointed with the whole experience. Ron

I purchase a lot of duck hunting supplies from them each year, and they have one the best…read moreselections i have even seen. We have a cabbalas store within an hours drive from their location and without a doubt they stock 10 times they selection of waterfowl gear as a large chain store. Helpful staff and great selection. One stop shop for waterfowl and ice fishing, they have it all.. As well as other stuff too!