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Knutson's Recreational Sales

3.0 (2 reviews)

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Town & Country Sports Center

Town & Country Sports Center

3.2(12 reviews)
6.6 mi

2017 I rode my Yamaha Stratoliner from Oklahoma to Michigan asked around for the best dealer in the…read moreJackson area Town & Country on us 12 in cement city was suggested to be the best I took my bike in for it's 5000 mile oil change and a front tire ( Michelin Commander 2) I dropped the bike off for the repairs and drove to South Carolina for a week while the bike was being serviced I called a week later as I was to return to Michigan I was informed that they were having an issue getting my tire because it was a Yamaha To Which I called bs an informed them that I can get the tire delivered to my address with no issues Anyhow 16 days later I call in reference to the status of my bike and the service manager stated that they found a leak on my bike mind you might bite is not leak never has since the day I bought it anyway I got irate and wanted my bike finished in return to me the next morning to which the service manager inform me that he would give me my piece of s*** bike back to me in a box I went and called the owner my bike was in running order the next morning pick my bike up as I was coming home I noticed my gas tank was loose I went to tighten my tank down and found that they had broke my Scorpio alarm went back to Town & Country they did the necessary repairs bought me a new alarm and sent me on my happy way I thought all was good today August 25th of 2020 I replaced the battery and found out that they had swapped my battery out with a battery they had on the shelf I know this because I purchased the same battery at the same store or same company and my batteries did not match I understand time may I change the look of a battery but not the size and not the cold cranking amps I will never return to Town & Country for any repairs ever again and I suggest nobody else goes to Town & Country on us-12 in cement City Michigan that's if I could give them a negative Stars it would be -10 thank you for reading all this and take your bike someplace to somebody that really gives a s*** about us who ride

I've been a customer of Town & Country for over 20 years, and the buyer should remember that this…read moreis primarily a Harley dealership that makes its living from selling Harley accessories and performing quality service. Don't expect low ball prices, but do expect extremely friendly, helpful and professional personnel. They will take care of you after the sale, unlike many other powersports dealers. My only suggestion for improvement is how they schedule and turn-around repairs. If your repair requires parts, it will most likely take 2-3 weeks. They do not stock many non-Harley parts so after the initial diagnosis, they remove you from the schedule until the parts arrive. When all parts arrive they reschedule you in the next open slot which may be another week out. If management can figure out how to expedite this process, it would be a 5-Star dealer in my opinion. However, everyone here is professional and courteous. It is definitely more laid back than many high pressure dealerships. Never had a problem with any person here. If you come in with a bad attitude you will get the same attitude back. If you are polite, you will get some of the best customer service you can expect.

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Town & Country Sports Center
Town & Country Sports Center
Town & Country Sports Center - 2015s for sale

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2015s for sale

Trojan Powersports - Ktm 250 xc-w

Trojan Powersports

3.3(23 reviews)
44.3 mi

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.

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Trojan Powersports - 2023 KTM Duke 390 (Trojan Power Sports)

2023 KTM Duke 390 (Trojan Power Sports)

Trojan Powersports
Trojan Powersports - Bikes we purchased

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Knutson's Recreational Sales - sportgoods - Updated May 2026

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