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Madison Electric Company

5.0 (1 review)
Closed • 7:30 am - 4:30 pm

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Ferguson Home - Ferguson Home Signage on Door

Ferguson Home

2.5(16 reviews)
7.0 mi
•$$$

Decade long customer, literally have spent tens of thousands with this local business. Had a model…read morenumber for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away. Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price. I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.

We purchased plumbing fixtures from Ferguson in Traverse City, Michigan for an extensive home…read morerenovation. The Blanco stainless steel kitchen and prep sinks were full of rust spots. Ferguson took no responsibility for the products they sold us. Our representative didn't return our calls and the store manager was difficult to contact. We were eventually told to contact Blanco. Blanco did not respond to our attempts to contact them by email and phone. When calling the customer is put on hold and after a long wait the phone disconnects. The sinks were expensive and we have wasted a great deal of time and aggravation to try and resolve the issue. The only option we are left with now is to contact an attorney and take it to court.

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Madison Electric Company - lightingstores - Updated May 2026

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