Let me start this out by saying I have an older car, an 05 Buick Lasabre, It's one of the only assets I own, so I do my best to take extra good care of it. After the 1st time I went here for a service 3 or 4 years ago, I knew I would be back again for any subsequent service, because my perception of the staff at Knorrs Automotive is that they're very hard working and trustworthy. My lived experience matches up with what I felt in my gut pretty seamlessly so far each time I go there to get something fixed or looked at! I've had some bad experiences in my life with mechanics as I'm sure everyone does, but NEVER at Knorrs, they do the services I need, competently, and at a proactive pace (For the repairs I've needed with my car), for a reasonable price. I have nothing bad to say about them at all and would recommend them highly. They're busy so if someone seems curt or brief on the phone don't take it personal, but do take your vehicle in for service!!!! I'm from West Pgh and I'm thankful to have Knorrs Automotive in my neighborhood!!!!!! Thanks to all the staff who is making it happen down there!!! I just got done getting tires, an oil change and some other pre-winter services and I rode all the way home with my head in the clouds, bc I wasn't stressed about my car!!!! That's priceless! read more

Called to get prices on two tires. They said they had them. When i got there (left work) The one person could not find the tires the other person said he was looking in the wrong place the man came out again and said they were all terrain tires and I asked what that meant. His answer was that means they are luggie. I asked again what does that mean we did this for about five minutes finally he said they are snow tires they gave me the runaround were completely unprofessional total jerks I would never go there again if my life depended on it oh and they kept going outside to check my tire size because he didn't believe I knew what I was talking about probably because I'm female he said I'll go check the tire size I said I gave you the tire size he seif I'll go check again read more

This place... I was driving through this summer and after I hit the construction I needed to have my tires balanced. I came here because it was next to Bakn. They sabotaged my back driver's side brake pad to try and convince me I needed new brakes. I go to replace my brakes now that I'm back home and find that they stole my mopar locking lug nuts. I'm filing a complaint with the BBB. This is uncalled for. Update: Took my vehicle to Pepboys because I couldn't get these lug nuts off and I needed to buy replacements. The lugs this shop put on were all stripped and one was even cross threaded. read more

I needed a tire taken off a busted wheel and put onto a new one. I brought all the parts with me. I thought the price for the labor was fair and the work was done within half an hour while I waited, but everyone (except the wonderful lady working the front desk) was really, really rude. I arrived about an hour before their stated closing time, and they were definitely rushing me and the other customers that walked in while I was waiting. Also, even though the entrance door says that they take MasterCard and Visa, the owner will only accept cash. read more

The employees do not wear masks, in violation of Pennsylvania law. When I complained I was told by management that the employee had a mask around her chin and they were busy. At the time we were the only customer on site and I do not need to be protected from her chin. Protect your health and do not use this business's services. read more

A few weeks ago, i got a flat tire driving through Carnegie. Luckily i was close to Knorrs, so pulled in. They were able to take me immediately, got two new tires, and they rotated them. I have some mobility issues, and they were so kind and concerned that I had no obstacles and did not fall. Had interaction with at least three of the employees, all were kind, friendly and professional. The car rides beautifully now, they did a great job! read more

My wife recently went to buy 4 "used" tires to replace her balding tires. While there she also got an inspection. The person working only sold her 2 tires that were needed and said her other two were fine. She also had no way home so had to sit and wait for everything to be done. Since she was waiting they did the inspection right away. They had a chance to oversell her products and didn't. I can't think of a better way to promote a mechanic business than by not ripping off your customers because they don't know better. Thank you for your great service and your honesty. The "used" tires are great. We just had a snow today and they did perfectly. The price couldn't be beat either. $180 total for 2 tires installed, inspection and emissions. read more

Wednesday, November 15th, 2018, I was driving to the airport when tire light came on. I stopped at the BP next door to Knorr and found a nail was in the tire. I was pleased to see a tire shop next door. I went in, explained I needed tire fixed as I had a flight to catch. The response, everyone is at lunch and all our bays are filled. I asked if someone could assist under the circumstances, again all at lunch ( in the back room!!). The the man I was speaking with went to the back room and didn't return. Appalling service...Pittsburgh is known for friendliness and helpfulness....not here. An older man behind the counter finally spoke up and said there is a place about a mile away that would help. Not sure how this place is in business. read more

The people at Knorrs are so friendly and honest. I highly recommend this place for all your car problems. They are honest and do not rip you off. I bought 2 used tires and they told me I was leaking oil which I did not know. So they fix the problem and put my tires on and only cost me 135 thank you all at knorrs I'll be back for inspection read more

A few weeks ago, I hit a deep and rigid pothole on my way to work in Carnegie. Once I got to work, my tire went flat. I did a quick Google search on my phone and discovered this gem in Knorr's Sunoco and adjoining tire service. The father and son who run the repair shop came across as very honest and hard working individuals. The father of the team took time to go over all possible options for replacing my tire(s), was very speedy in getting me on the road, and I don't think I could have gotten a better price anywhere. It was been a few weeks and I haven't had any residual problems. Even had an inspection and there were no additional issues identified that Knorr's would have overlooked. I was completely satisfied with my experience and would recommend stopping in if you are ever in the area and need a job well done! read more

This place went from great to horrible. First visit was for a flat tire and recommended. Absolutely no problems. Now when I needed my car inspected in June, they put SNOW TIRES on my car. NOISY snow tires in the summer! I told them I didn't want these tires and they told me I would have to come back the next day and talk to the owner. When I went back the owner told me they weren't snow tires. The tires were called BLIZZARDS! I told him they are too noisy. He told me to come back another day. I tried and tried but he NEVER had the time. Very rude and once they get paid have no ethics. read more