Terrible customer experience at this store. They are not helpful & rather than listen to this customer's question, they suggest you attend a private class (at a cost of $33/ half hour). Not a community vibe at all. In fact, it's quite Unwelcoming. As a beginner, I purchased yarn from their store & was told to feel free to contact them with questions while knitting my sweater. However, when I called them with a simple question, I was referred to take a private class, rather than giving me a chance to trouble shoot with them on the phone. I did not wish to spend money on a private class when my question could be resolved thru a chat. Earlier this week, I dropped by the store and the woman working there was unapproachable & insists that she can only answer questions by appointment. As such, despite it being a storefront with regular hours Monday to Sunday, they operate by "appointment only" if you have a question. In contrast, I had a very positive & pleasant experience calling another local knitting store today & my question was resolved in a few minutes by a kind person. I would not recommend knit-o-matic. read more

I placed an order for pick up here, and it was ready the next day when I had ordered the night before. They had a good selection of different materials that I could choose from for the needles I was buying, and the cost was reasonable for what I purchased. I was helped very quickly, and I even asked for assistance with finding another specific product that I purchased on-site. All in all, I would definitely return to this store for my knitting needs if I was back in the area; it's a great local shop. read more

Not the friendliest experience. Inquired about materials or books regarding short rows for a crocheted sweater. She responded with try UTube. Never would have thought of that . Maybe it was a gender issue or an off day for her. I'd suggest Romni Wools or Purple Purl, a much pleasanter experience in both cases. Sad though as it is a nice looking shop. read more

My partner, who doesn't know much about crocheting, recently stopped by the store to surprise me with a gift. He explained to the person working, who happened to be the store owner, that he really didn't know much but wanted to get me a surprise. She took complete advantage of him and sold him two 3 mm and two 3.5 mm hooks. I would expect anybody working in a yarn store, let alone the owner of it to know that buying pairs of hooks is redundant . He also described the customer service , which made him feel like a bit of an intruder and rather dismissed . I'm very glad he got a gift receipt because I've since gone back to return the hooks only to find out that they wouldn't actually refund the money, but simply gave store credit. I explained the situation to the person who was working, who was not the same person who sold the hooks to him in the first place ,, and even with that explanation , I was only given store credit. It makes me very angry to know that a an independent yarn store would be so deceitful and make somebody feel so much like an outsider. I won't be returning to the store. There are far better, infinitely more honest and better yarn stores in the city and I would highly recommend you find one of those instead of shopping here . How very disappointing . read more

There's a couple things you discover once you start knitting: 1) There's a whole sub-culture complete with a new dialect like LYS, UFOs, frogging, tinking etc and 2) it can get expensive. Knitomatic would be considered my local yarn store (LYS) and it's a great place to find beautiful gift-giving worthy yarn. You won't find scratchy acrylic economy balls here. You can really feel the difference when working with quality yarns and of course you get what you pay for. They do offer a variety of knitting classes. I took a hat-making class a couple years ago led by Liane and it was great to have someone demystify knitting in a circle. That particular class was $60 for two sessions and included all the yarn and needles required to complete the hat. There are just some things you can't really learn over the internet and once I knew how to knit a hat I felt like I had graduated from knitting rectangles (scarves) out of cheap acrylic and had the confidence to knit almost anything! Great variety of books for sale too. read more

Knitomatic - Knitting Supplies Near Me - Toronto, Ontario

very fast shipping on an online order, and great follow-up on the order. Could not ask for better online service!

So I walked in a few years ago to find a group of women knitting. I assume they had been talking, but as I moved through the door they stopped. And looked at me. I looked at them. This probably would have gone on for a while, but finally one of the knitters (Rosie, I would discover later) asked if she could help me. That was the day I signed up for the Beginner Knitting class, and that was the day I discovered two new and wonderful things. First, knitting is amazing. Three years later I still knit and still enjoy it. Second, Knit-O-Matic is a great knitting store. Three years later and I still go back. Only now I am likely to be sitting around knitting when a new knitter walks through the door. In the three years since walking in I have met a range of people, all of whom are interesting and supportive. Haley (who owns the shop) and Liane (who does most of the teaching) are an unbeatable combination. I don't get in as often as I used to (or would like to) but when I do I feel right at home. If you have ever wanted to knit (or crochet, or felt) this is a great place to find out what it's all about. Drop in on one of the Stitch And Bitch sessions and you will find the friendliest people to share your afternoon with. Haley stocks some of the coolest yarns and supplies around and can help you get exactly what you need. Knit-O-Matic rocks. read more

I actually love this shop, because she used to have many Koigu and Handmaiden yarn. However, I didn't go that so often because of the parking issue (not easy to find a spot on the street) ,and the location is just not very accessible for drivers. IF you live in Downtown area, it might be easier if you take bus or Street car. The store lady is very nice and she has some toys for kids to play while the parents can shop their stuffs. She doesn't have a very huge collection of yarn, but most of them are pretty and with a reasonable price. She has her own website and also an esty store to sell off her discounted stuffs. I did buy a needle case from her esty store, very fast and great communication. :) CHeck out her website for any sale, she does have sale events once a while (and really good deal!) (For example, in APril 2009, 25% on some luxury yarn such as handmaiden 4ply cashmere... etc) I also tried once of her 'yarn swap', I brought some in and happy to brought some out without paying a cent. How nice! She will donate whatever leftover yarn to those charity groups which is very eco-friendly and meaningful! I really love this idea. She does this kind of swap once a month, and you can check out the dates in her website (EVENT section). read more

My favorite yarn store and now my regular s'n'b. Carries everything from workaday-but-quality (Cascade, Berroco) through hand-dyed indie amazingness (Zen Yarn Garden, Studioloo) and everything in between so I've always been able to find the yarn I need, or didn't know I needed. Great selection of books, needles (and notions. Staff are very friendly, very knowledgeable and approachable. Short walk from St. Clair west station, which conveniently takes you past Starbucks at Bathurst/St.Clair, or the 7 Bathurst bus stops practically at the front door, get off at Nina street. Also, Gourmet Gringos just opened next door making for a fun double-header. Do not get guacamole on your knitting, though. read more

Reliable source of most of the Mission Falls colourways. And a well stocked shelf of tools. There's almost no need to trek down to Romney any more (and if I'm going to travel for yarn, I'll go to Linda's Craftique in Port Credit). read more

i really like this store. the location is very weird so i rarely get to stop in, but its a very cozy shop. the prices are pretty good on what they have but the selection isn't huge. whenever i do go over there, they have misti cotton on sale which is a huge plus. the salespeople are nice but not pushy and they have a cute little bird :) read more

A nice neighbourhood yarn shop with some beautiful luxury silk and wool yarn. The baby alpaca is a steal! The owner is really nice - happy to help, but will let you browse quietly if you like. read more

We went in this morning - the woman in the store didn't even look up - she was busy making tea and cleaning. I felt like an inturder . We looked at books and wool and are knitters, but after a few minutes we left and I wont be back. read more

Went in for a yarn swap this weekend. Was my first visit to this store and I admit that I felt like a bit of an outsider. There was a group of ladies knitting and talking, but they didn't really make any effort to engage me in conversation or include me so I dropped off my yarn and older needles and left. Great idea for an event though - the owners donate all the leftovers to charity so its a great place to get rid of the yarn you bought and will never use, or project leftovers. I'd go back to donate yarn, but not to shop. I did get a nice looking ball of lace weight yarn from the swap buckets which I'm excited to use and bought a skein that I needed to complete a project. I just expected it to be more hands on and interactive. read more

I'm not a huge knitter (scarves and simple things). I was looking for cashmere to knit a wider scarf (or wrap type thing). I know cashmere is expensive but I want to treat myself as well as make it myself. I try to support businesses in my neighbourhood and have driven by this store many times. I decided to check it out and hoped they had what I was looking for. When I went in there were two ladies at the table chatting. I was looking around the small store and decided to ask for help (as I'm not extremely knowledgeable with knitting). I stood there for a few moments and the one lady looked up and said "If you need any help let me know". I said I needed some help and she continued to talk with the other lady. I waited a bit and said I do actually need some help. She kind of sighed and got up to help me. I told her what I was looking for and she told me I couldn't afford to buy cashmere and showed me some alpaca blend. I told her I was aware cashmere was expensive and that I was ok with it. (I don't look homeless and I do have a job ... odd thing to say I think). She then just said we don't have any and went and sat down and just left me standing there. So I left and went to Romni on Queen W and got excellent service and exactly what I was looking for. They lost a $180.00 sale and any future business. read more

Good selection. Weird location. Although I needed orange yarn which they had hanging in the window and they said they were out.... So a totally useless experience for me. Always call ahead people. My mistake. read more

Love the wool. Beautiful colours-- BUT One of the rudest and socially ridiculous woman with a woman. Remote and definitely predjudice as I was an older woman. She yelled. I went twice and she was rude both times and acted like I was an idiot for asking simple questions. I was the only one in the store so she wasn't busy. Maybe I interrupted her cuddle time with the bird. Yes she has a bird-- read more