Super happy I found this company. We have a European made glass door with an unusual lock that failed. Knight came out, took the lock apart, found the problem and fixed it. Great tech, super attitude, talented and very knowledgeable. Extremely pleased and impressed! I highly recommend this company!! read more

I did a great job of procrastinating and the day that I needed the key I travelled to a couple local key making locations, and no one had the right key! I only had 3 hours until the key was needed so someone recommended him. As luck would have it, he was right down the street from me at the time so I was able to drive to his location and he actually had the rare key that I neeeded! He was speedy, nice and I will 100% use him for my keys in the future. read more

Knight Safe & Lock - Perfectly made key! - Keys & Locksmiths Near Me - Gig Harbor, Washington

I had Lee come out to rekey the locks for a house I had just purchased. 5 doors and it cost me over $3000. No kidding! He told me the locks on the doors were low quality and unsafe and asked if I wanted to go up a level. I said yes. My bad that I didn't ask what that would cost, but he never offered that it was a prohibitive amount either. When he handed me the invoice I was aghast. Over $3000! On top of that, he told me the door from the garage to the house was not up to code so it wasn't rekeyed. I had the inspector come out and he showed us it was up to code. I wasn't about to have Lee come back out for another $600 or $1000 to rekey that door, so now it's keyed differently than all of the other doors. I gave him a chance to fix this mess, but no response. Buyer beware. Ask for prices upfront and don't be oversold by this man. In response to the owner...I emailed him on June 27th regarding the issues once the home inspector had been out and waited for well over a week for him to respond. I would have preferred to resolve this with him rather than giving him a bad review. Unfortunately, he never responded. His response to my review is not correct. I was never given a quote on any of the lock sets. I admit I should have asked for prices, but it never occurred to me it would be over $3,000 to "go up a level" in his words for 5 lock sets on 5 doors. I have been communicating directly with him since writing this review. He initially indicated in his Yelp response (now rewritten) that he offered to come back for free and do the 6th door. But when I asked him to do that, he refused. In his initial response on Yelp he claimed the $3000+ I paid was for 6 lock sets but when I posted the invoice showing it was actually for 5, he corrected his post. He has threatened me with legal action for posting a poor review of his business instead of offering to figure out how to make this right. I just know that when I owned my business for 20 years, this is not how I treated an unhappy customer. read more

Knight Safe & Lock - Invoice showing I paid over $3000 for 5 doors to be rekeyed - Keys & Locksmiths Near Me - Gig Harbor, Washington

Highly recommend. Great service, and very nice people. Very responsive and easy to work with!

Lee saved the day! I locked myself out of my car, and was thinking about which window to break. ;-0 I called Knight Safe & Lock, and they were able to unlock my car in about 3 minutes. They're fast and reliable. read more

if you are looking for a professional, personable and reasonably priced locksmith, one who arrives on time, works efficiently and takes pride in the end result, look no further. Lee is by far the best locksmith in the area. Highly recommended. read more

We called Knight Safe & Lock to see if they could help us with a sticky door lock issue we had been experiencing. Not only was I impressed with how quickly they were able to come out to our home but also with the level of professionalism and efficiency in fixing our problem. In addition to the great job Lee Mentzos did with our front door, he was also kind enough to give us some recommendations for programming automobile keys; as we are in need of another spare. We highly recommend Lee and the services of Knight Safe & Lock!   Another great local Gig Harbor business. read more

Lee Mentzos came out to my place on off hours because someone was coming into my apartment. I did not have a dead bolt and Lee Blessed me with his services by upgraded the services with the best lock! Thank-you so much Lee Mentzos for your blessings. I have used Knight Safe & Lock for along time and they have been the best!!! read more

This is the second time utilizing the services of Knight Safe and lock company. The owner is Lee and he has decades of experience. He provides same day service where he can and is very prompt in arrival time, listening to what is needed and providing incredible solutions. Fair price for top shelf products, skilled work, proficient, clean, spotless, friendly and all around excellent results. I highly recommend Lee and his company. read more

Lee is amazing to work with. He guided through the recommendation process and made sure our safety was taken care of. He was very responsive and extremely accommodating. I would definitely recommend his services. Great work and great job... Joe A read more

Lock change #3 today ! Very reliable , friendly and professional . Would highly recommend

Outstanding service, very knowledgeable. Very reasonable priceping!

Complete professional- timely and honest - great solution finder - our house keys were stolen from our vehicle and Lee made room for us on his schedule immediately- we would have been sleepless if he hadn't come so quickly - thank you Lee read more

I have had a frustrating experience trying to find a good locksmith in Gig Harbor, WA. Lee is the Guy. Prompt, professional and reasonably priced. Highly recommendEd. read more

Courteous quick and efficient!! My boys locked the bathroom door and we couldn't get it unlocked. He came in and saved the day!!

The front door lock of my business broke. Despite their busy schedule, they understood my emergency, arrived the next morning, and all the stress of having a broken door lock is in the past. Clearly, the owner of this company takes pride in his work. read more

Awesome service. Due to a scheduling conflict on my end, they were able to come out early to accommodate me. Professional service. I would definitely use them again. read more

Lee was extremely helpful advising me on the best electronic lock for my needs and was able to fit me in quickly. The installation was fast! I really appreciated him showing me how to operate it and he even made me extra back up keys right on the spot from his work truck. read more

Knight Safe & Lock have been great for us. They helped us get an unusual key duplicated, and made us a key for an old truck after my dad lost his. Nice people, excellent service. read more

I've used Knight Lock & Safe a few times and they always do a good job.The owner Lee does a great job, is honest, and will treat you right! I highly recommend Knight Safe & Lock! read more

RARELY do I write reviews on anything. But a huge shout out to Knight Safe & Lock. Local company owned by seriously the most attentive and professional couple. I had a huge conundrum with my keys yesterday and Lee was AMAZING. Customer service is the building blocks of a business. Prices are so reasonable. I seriously couldn't be happier with Knight. read more

These guys are life savers! A shady pet sitter lost my only house key while my husband was away on business, and I couldn't find anyone late on a Sunday night to get me in my house. I called the next morning before this company was open, and the owner came over right away to let me in and re-key our house. I am so grateful for such friendly, warm, and understanding support from a local company. I will recommend them to others for sure! read more

Lee came out today and replaced all of the locks on a house we recently bought. He was professional, warm and extremely helpful. He gave me a good education regarding the different grades of deadbolt locks and what would be the best choice for us. Knight Safe and Lock is a great local business; I highly recommend their work! read more

Lee gave us great service. He had our lock combo from American Security within 30 minutes. He is a life saver

Great customer service. Fixed a very difficult lock on our Pella door. Came out immediately and got the job done fast. Highly recommend!

Arrived on Time. Worked for several hours...charges by the door not the time so really a good deal. Installed 9 new hardware sets including two int privacy and two ext dead bolts (one was fancy and imported so it took more time to make it fit) my home is from the 20's so he had to fix and realign a few of the doors/locks. Super pleasant, no BS, gets to work and works till job is done. I highly recommend. read more

Prompt, super nice, and quick. Saw how crappy our builder was being about our locks and did everything he could to help us out. Highly recommend. read more

Came out in the pouring rain to fix the lock on our RV. The deadbolt lock wouldn't open. He was able to get it opened qickly & didn't charge a thing. Fast friendly service & I will call again if there's ever a need. read more

Knight Safe & Lock is the ONLY locksmith I use and the ONLY locksmith that I recommend to my clients!! Lee, the owner, is professional, prompt and has an excellent attention to detail!! Lee is AWESOME!!! Knight Safe & Lock is the BEST!!! read more

About a month ago we had to have all the locks in our home changed after someone broke in to our car and stole our keys. I called Knight Safe & Lock and they came out the next day! They were quick, efficient and very professional. Since then the front door was having some issues opening, so I called back thinking it had to so with the new lock that was installed. My mistake, the wood door had contracted in this dry weather and the spring latch was catching. Knight Safe & Lock did not hesitate to help me. They came out this morning, after I called yesterday, late afternoon, and they fixed it at no charge. I would highly recommend this company to anyone in the Gig Harbor, WA area who needs work done of this kind. I do not write reviews of companies typically, so to do this review means I am very impressed by this company. read more

After having a bad experience with the last locksmith I used, I decided to look for one on Yelp. From Yelp I was directed to Knight Safe & Lock's website. I then looked up the UBI# on the Washington State Department of Revenue website. Lee was prompt, worked fast, and was very informative about using Google as a search tool for professionals. He showed me all of the fake businesses that came up at the top of the search. These are usually detectable because of the great deals that are on offer. Fake locksmiths have been a real problem, swindling a lot of people, including myself. So, I highly recommend Lee if you want an honest professional working on your car or in your home and a bill that isn't painful:) read more

I've worked with this locksmith for 16 years. They're always professional, always show up on time and do a fantastic job; businesses, home, everything replacing doorknobs they have been fantastic! You can't go wrong calling them and their prices are extremely reasonable. As a realtor you can imagine how many times I have the opportunity to use a locksmith. From now on I will use Knight Safe and Lock in any area that they're available for me to use. They are definitely the best in Gig Harbor!!! read more

Lee did a great job and was very professional. After dealing with other contractors, his attention to detail, and pleasant demeanor provided a positive experience. Knight Safe & Lock will get all of our future business. read more

Called Lee at 9a and he was able to come out within 2 hours. We had a very simple issue to fix. He even provided some tips in case of future issues. I would use him again. read more

Although he was not able to help me because I had to tow my truck to a dealer because of a key code, he was incredibly helpful and made suggestions on how to save money and make the process easier. This is how a business is supposed to be run. Thanks read more

Extremely professional and very prompt service. Our contractor did a terrible job installing our locks and after a robbery we wanted all of our locks to be changed out, he fixed them right up. Would highly recommend Knight Safe and Lock to anyone needing a locksmith! read more

I called Knight Safe & Lock this morning with an emergency. A group of burglars had broken into our house and ruined two doors. Lee Mentzos was very efficient and was able to repair one door and secure the other and rekey the entire house. Lee did a great job and reinforced all of our doors. I would highly recommend them to anyone. read more

tried to call these people, got a very strange message over and over again about the number not taking calls from private phones????? would be curious to know what is going on, but I moved on and called another locksmith! read more