John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Response time was quick, they were confident in their skills in repair, professional and…read morepersonable. They communicated well throughout the process. Would definitely recommend!

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Very responsive and nice to work with. He showed up on time and described what he was doing. I…read morerecommend their services.

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

They buy cheap parts on Amazon for $30 and then charge customers $300 for the same repair…read more Extremely overpriced for the quality of work and materials used. I later found out the replacement parts were low-quality generic items anyone could order online for a fraction of the price. The communication was poor, the transparency was nonexistent, and the whole experience felt dishonest. If you're going to charge premium prices, at least use premium parts and provide professional service. I would not recommend this company to anyone looking for fair pricing or trustworthy repairs. Make sure to always ask for the exact brand/model of the parts they plan to install and compare the prices yourself before agreeing to the job.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

It took over two months for them to inform us that the machine was deemed irreparable; a decision…read morethey had actually made a full month earlier. That determination was "lost" internally and never communicated to us or to American Home Shield. Despite calling weekly for updates, we were repeatedly told that parts were on order when, in reality, they were not. On top of that, getting anyone on the phone was nearly impossible. Calls routinely went unanswered, and Karen and Jennifer consistently failed to return messages. This was an extremely frustrating and unacceptable experience. I would not recommend this company as dealing with them was truly horrific.

Quick efficient service. Returned with necessary part and had dry working in less than 48 hours.read more

From the owner: Holiday-Ready Appliances? Book Now & Save 15%! Don't wait until your appliance breaks down…read morecompletely! Call us today, and we'll get everything back in working order in no time.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

The hype is all true. Arrived on time, no nonsense, competent and quick! Fixed our washer in less…read morethan an hour, purrs like new. Will use again!

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

I needed a simple part repair for our dishwasher, but the tricky part was coordinating to get it…read moredone while the flooring guys were here to grant access to the DW and then repair the floor afterward. Oleg was excellent with the last-minute request - he accommodated the timing, was thorough and professional, and left the area neat after the repair. To top it all, his fee was very reasonable, and he was pleasant before, during, and after his visit. Oleg/Appliance Doctor will be my go-to for all appliance repairs. I highly recommend him.

From the owner: Appliance Doctor is one man appliance repair company Located in Lavon TX. I repair and install…read moreRefrigerators, Washers, Dryers, Dishwashers, Ovens, Ranges, Stoves, Microwaves, Wine Coolers, Vent Hoods, and more. We work on all brands of appliances, any difficulty of repair. I guaranty my job.

They arrived same day, and completed work in one trip! Honest, skilled, and efficient- highly…read morerecommend!

The guys who came on site to actually finally do the repairs were fine, although they did track…read moredebris around.. but the scheduling guy was beyond rude. They always tried to contact us at the literal last second before someone showed up. We had the service through our home warranty company, so I imagine they treat warranty customers worse. I would not hire them on my own based on how extremely unprofessional the scheduling guy was. They also charge you extra if you use a credit card, which is always shady IMO

They were fast and showed up the same day to look at my Samsung oven/range with a $69 diagnostics…read morefee to come out. The oven was not heating up all the way. When the technician showed up to look at the oven all he did was push a rest button and charged $220. Guess that's better then a new oven/range but seems very high to just push a button with no physical work other ten to take the back panel off. Update less then 3 hours later...not working again. I called them and found out that they don't have technicians working for them they just send another company instead. So use someone else and deal directly with a company that has their own technicians.

Avoid! I called Wylie Appliance Repair because my Samsung front-load washer wasn't draining…read moreproperly. The below timeline began September 17, 2018 and was based on a single work order: Visit 1: We paid $350+ for Wylie Appliance Repair to replace the pump. This did not fix the issue - washer still would not drain. Company was called to come back out. Visit 2: Technician returned and disassembled the machine. Technician found a sock stuck and impeding water flow. Sock was removed and machine reassembled. Visit 3: Wylie Appliance Repair called again because drum was now not rotating properly. This was not an issue prior to Wylie Appliance Repair disassembling the machine. Technician Ruben scheduled for 9-11 AM time slot, did not show up. When we called his supervisor Robert, we were told Ruben had car trouble and would need to reschedule. Visit 4: Technician disassembled machine again but said he could not fix the issue without disassembling the drum because something was dislodged between the exterior and interior of the drum. Technician said we would need to contact his superior to setup a new appointment. I called and spoke to the supervisor on October 3, who told me he would be at my house Friday, October 5 between 1-2 PM. Visit 5 (supposed to be October 5, 2018): Supervisor Robert calls at 12:42 and leaves voicemail for me to return his call. I call back at 12:45 and get voicemail. I call again at 12:47 and leave a voicemail message. Supervisor does not return phone call. I called the main phone number/dispatch, who calls supervisor Robert, who tells dispatch he had to move onto another appointment because I was unavailable. Dispatch and customer service people are friendly. Technicians are even friendly. Just a terrible experience on the actual service side.