We've brought them out to fix appliances and correct user error!…read more Great to work with.

Prompt and knowledgeable -- great service in finding the culprit behind my dishwasher not starting…read more(small shard from one of my dishes in the impeller motor). Strongly recommend this repair provider!

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Capable, friendly, and fair! I've used Michael on washer repairs twice and he's a winner. He…read morecomes prepared with a smile on his face, and ready to fix your problem!

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

They buy cheap parts on Amazon for $30 and then charge customers $300 for the same repair…read more Extremely overpriced for the quality of work and materials used. I later found out the replacement parts were low-quality generic items anyone could order online for a fraction of the price. The communication was poor, the transparency was nonexistent, and the whole experience felt dishonest. If you're going to charge premium prices, at least use premium parts and provide professional service. I would not recommend this company to anyone looking for fair pricing or trustworthy repairs. Make sure to always ask for the exact brand/model of the parts they plan to install and compare the prices yourself before agreeing to the job.

I was assigned Texas True Appliance Repair through Frigidaire for a scheduled service appointment…read more The appointment window passed without a technician arriving and without any communication regarding a delay or cancellation. At 3:52 PM, after receiving no call or update, I contacted Frigidaire because it had become clear that no one was going to show up. During that conversation, I was told Texas True Appliance Repair had called and texted me. The only communication I received was the original appointment confirmation text. There were no missed calls, voicemails, or additional messages. No service was performed, and my time was wasted waiting for an appointment that never occurred. I hope Electrolux and Frigidaire reevaluate their partnership with this service provider, as this experience fell well short of reasonable customer service expectations.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

Quick efficient service. Returned with necessary part and had dry working in less than 48 hours.read more

From the owner: Fast, reliable appliance repair in your area. Refrigerators, washers, dryers, ovens & more. $70…read moreservice fee — waived with repair. Same-day and next-day appointments available. Book today!

He is the one I call anytime I have an appliance repair. reasonable rates and willing to do…read moredifficult things like cleaning the underside of a washing machine drum.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

Egor is the best! Absolutely would use them again. We needed to have our refrigerator, under…read morecounter ice maker and wine cooler serviced. Egor arrived on time and quickly diagnosed the problem with all 3 appliances. He gave us the options and have resolved the issues.

Another excellent experience with ED Service. We have a Viking built-in freezer that stopped…read morecooling, and they were able to come out quickly and diagnose the problem. Most impressive was what that rather than simply proceeding with a more expensive multi-part replacement, the technician did additional research, came back with a better solution, and was able to repair the existing board. That eliminated the need for one of the expensive replacement parts, got the freezer working in hours instead of days, and cut the repair cost. The freezer is now working exactly as it should. I feel like it is harder than ever to find service providers who are true professionals that would do right by the customer over taking an easy way to charge more. It takes much more effort (not to mention integrity) to keep working on the problem and find a less expensive solution for the customer. ED has been truly professional in this way multiple times now. We will absolutely use them again.

I needed a simple part repair for our dishwasher, but the tricky part was coordinating to get it…read moredone while the flooring guys were here to grant access to the DW and then repair the floor afterward. Oleg was excellent with the last-minute request - he accommodated the timing, was thorough and professional, and left the area neat after the repair. To top it all, his fee was very reasonable, and he was pleasant before, during, and after his visit. Oleg/Appliance Doctor will be my go-to for all appliance repairs. I highly recommend him.

From the owner: Appliance Doctor is one man appliance repair company Located in Lavon TX. I repair and install…read moreRefrigerators, Washers, Dryers, Dishwashers, Ovens, Ranges, Stoves, Microwaves, Wine Coolers, Vent Hoods, and more. We work on all brands of appliances, any difficulty of repair. I guaranty my job.

The guys who came on site to actually finally do the repairs were fine, although they did track…read moredebris around.. but the scheduling guy was beyond rude. They always tried to contact us at the literal last second before someone showed up. We had the service through our home warranty company, so I imagine they treat warranty customers worse. I would not hire them on my own based on how extremely unprofessional the scheduling guy was. They also charge you extra if you use a credit card, which is always shady IMO

They arrived same day, and completed work in one trip! Honest, skilled, and efficient- highly…read morerecommend!

They were fast and showed up the same day to look at my Samsung oven/range with a $69 diagnostics…read morefee to come out. The oven was not heating up all the way. When the technician showed up to look at the oven all he did was push a rest button and charged $220. Guess that's better then a new oven/range but seems very high to just push a button with no physical work other ten to take the back panel off. Update less then 3 hours later...not working again. I called them and found out that they don't have technicians working for them they just send another company instead. So use someone else and deal directly with a company that has their own technicians.

Avoid! I called Wylie Appliance Repair because my Samsung front-load washer wasn't draining…read moreproperly. The below timeline began September 17, 2018 and was based on a single work order: Visit 1: We paid $350+ for Wylie Appliance Repair to replace the pump. This did not fix the issue - washer still would not drain. Company was called to come back out. Visit 2: Technician returned and disassembled the machine. Technician found a sock stuck and impeding water flow. Sock was removed and machine reassembled. Visit 3: Wylie Appliance Repair called again because drum was now not rotating properly. This was not an issue prior to Wylie Appliance Repair disassembling the machine. Technician Ruben scheduled for 9-11 AM time slot, did not show up. When we called his supervisor Robert, we were told Ruben had car trouble and would need to reschedule. Visit 4: Technician disassembled machine again but said he could not fix the issue without disassembling the drum because something was dislodged between the exterior and interior of the drum. Technician said we would need to contact his superior to setup a new appointment. I called and spoke to the supervisor on October 3, who told me he would be at my house Friday, October 5 between 1-2 PM. Visit 5 (supposed to be October 5, 2018): Supervisor Robert calls at 12:42 and leaves voicemail for me to return his call. I call back at 12:45 and get voicemail. I call again at 12:47 and leave a voicemail message. Supervisor does not return phone call. I called the main phone number/dispatch, who calls supervisor Robert, who tells dispatch he had to move onto another appointment because I was unavailable. Dispatch and customer service people are friendly. Technicians are even friendly. Just a terrible experience on the actual service side.