1. KMW Appliances

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Wylie, TX

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KMW Appliances

3.4 (10 reviews)
Closed • 8:00 am - 6:00 pm

Services - KMW Appliances

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ED Service

ED Service

(116 reviews)

Another excellent experience with ED Service. We have a Viking built-in freezer that stopped…read morecooling, and they were able to come out quickly and diagnose the problem. Most impressive was what that rather than simply proceeding with a more expensive multi-part replacement, the technician did additional research, came back with a better solution, and was able to repair the existing board. That eliminated the need for one of the expensive replacement parts, got the freezer working in hours instead of days, and cut the repair cost. The freezer is now working exactly as it should. I feel like it is harder than ever to find service providers who are true professionals that would do right by the customer over taking an easy way to charge more. It takes much more effort (not to mention integrity) to keep working on the problem and find a less expensive solution for the customer. ED has been truly professional in this way multiple times now. We will absolutely use them again.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Mary's Appliance

Mary's Appliance

(203 reviews)

My LG front load washer was making some terrible noises. Called Mary's Appliance based on Yelp…read morereviews. - Answered the phone promptly. - Fit me in with 24 hours - Diagnosed quickly and provided an estimate that was comparable to what I was expecting from internet searches. - Reasonable diagnostic fee that applied towards final repairs - Shared other random appliance related advice like buying leak detectors from Amazon and how to best prevent the slime build up you get in front load washers - Genuinely a nice guy and I felt 100% safe being in my house with him - Weeks later and everything is working just like it should be. There are some "different" things about working with Mike. It appears to just be him, so everything is handled a little loosely. Most communications are through text. I did most of the following up since we had to wait to order parts. He answers the phone "appliance repair" so I had to confirm I was speaking with Mary's. Preferred to be paid with a check. None of this was a deal breaker - just not my usual experience. I would absolutely use Mary's Appliance again. Mike nicely asked me if he could put a sticker with his information on my dryer. Since is said yes, his number is handy for me when/if I need him again. Thanks, Mike!

Came out to fix fridge, was not cooling. Replaced compressor, worked for 45 days. Not cooling…read moreanymore. Now they want to charge a service fee AGAIN to come repair. They say labor is only covered for 30days. I will tell u, if the soldering wasnt done correctly with a small leak, the coolant will slowly leak out just pass 30 days and they can repeat the process. CROOKS!!!!! What a SCAM! Do NOT USE!

Wylie Appliance Repair Men

Wylie Appliance Repair Men

(2 reviews)

They were fast and showed up the same day to look at my Samsung oven/range with a $69 diagnostics…read morefee to come out. The oven was not heating up all the way. When the technician showed up to look at the oven all he did was push a rest button and charged $220. Guess that's better then a new oven/range but seems very high to just push a button with no physical work other ten to take the back panel off. Update less then 3 hours later...not working again. I called them and found out that they don't have technicians working for them they just send another company instead. So use someone else and deal directly with a company that has their own technicians.

Avoid! I called Wylie Appliance Repair because my Samsung front-load washer wasn't draining…read moreproperly. The below timeline began September 17, 2018 and was based on a single work order: Visit 1: We paid $350+ for Wylie Appliance Repair to replace the pump. This did not fix the issue - washer still would not drain. Company was called to come back out. Visit 2: Technician returned and disassembled the machine. Technician found a sock stuck and impeding water flow. Sock was removed and machine reassembled. Visit 3: Wylie Appliance Repair called again because drum was now not rotating properly. This was not an issue prior to Wylie Appliance Repair disassembling the machine. Technician Ruben scheduled for 9-11 AM time slot, did not show up. When we called his supervisor Robert, we were told Ruben had car trouble and would need to reschedule. Visit 4: Technician disassembled machine again but said he could not fix the issue without disassembling the drum because something was dislodged between the exterior and interior of the drum. Technician said we would need to contact his superior to setup a new appointment. I called and spoke to the supervisor on October 3, who told me he would be at my house Friday, October 5 between 1-2 PM. Visit 5 (supposed to be October 5, 2018): Supervisor Robert calls at 12:42 and leaves voicemail for me to return his call. I call back at 12:45 and get voicemail. I call again at 12:47 and leave a voicemail message. Supervisor does not return phone call. I called the main phone number/dispatch, who calls supervisor Robert, who tells dispatch he had to move onto another appointment because I was unavailable. Dispatch and customer service people are friendly. Technicians are even friendly. Just a terrible experience on the actual service side.

KMW Appliances - homeappliancerepair - Updated November 2026

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