We've brought them out to fix appliances and correct user error!…read more Great to work with.

It was prompt and and professional service at a reasonable price. I recommend Snap Appliance…read moreRepair to anyone needing refrigerator repairs.

I had lights that I thought needed replacing and intermittently my fridge would stop cooling, so…read morewas pretty sure I needed a new board or something expensive and lights. Micheal came out after 6pm, because of my schedule. Fixed everything and explained what was going on and was very affordable and could have quite easily taken advantage of the situation. I recommend this company.

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Another excellent experience with ED Service. We have a Viking built-in freezer that stopped…read morecooling, and they were able to come out quickly and diagnose the problem. Most impressive was what that rather than simply proceeding with a more expensive multi-part replacement, the technician did additional research, came back with a better solution, and was able to repair the existing board. That eliminated the need for one of the expensive replacement parts, got the freezer working in hours instead of days, and cut the repair cost. The freezer is now working exactly as it should. I feel like it is harder than ever to find service providers who are true professionals that would do right by the customer over taking an easy way to charge more. It takes much more effort (not to mention integrity) to keep working on the problem and find a less expensive solution for the customer. ED has been truly professional in this way multiple times now. We will absolutely use them again.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

They fixed my dryer! It had bern switching on and off. Then power was on but then it stopped all…read moretogether. The problem was detected by Lucid and it has been working!

I contacted Lucid on the recommendation of my previous repairman who had retired. Serge responded…read morequickly and arrived within the promised time frame. After diagnosing the problem of a non working fridge ice maker and ordering the part, he returned and completed the repair. All work was done efficiently and completely. In addition he diagnosed a problem with another appliance and offered me options. There was no pressure, only information. I felt that Lucid's fees are competitive and reasonable. I will certainly contact Serge again if needed.

I was assigned Texas True Appliance Repair through Frigidaire for a scheduled service appointment…read more The appointment window passed without a technician arriving and without any communication regarding a delay or cancellation. At 3:52 PM, after receiving no call or update, I contacted Frigidaire because it had become clear that no one was going to show up. During that conversation, I was told Texas True Appliance Repair had called and texted me. The only communication I received was the original appointment confirmation text. There were no missed calls, voicemails, or additional messages. No service was performed, and my time was wasted waiting for an appointment that never occurred. I hope Electrolux and Frigidaire reevaluate their partnership with this service provider, as this experience fell well short of reasonable customer service expectations.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

Timely response and complete professionalism throughout the entire process. The technician came…read moreprepared to complete the repair and did so in a very efficient manner.

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

He is the one I call anytime I have an appliance repair. reasonable rates and willing to do…read moredifficult things like cleaning the underside of a washing machine drum.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

Remon, came out and fixed my refrigerator. He was very courteous and great to work with. I would…read morehighly recommend A-Appliance! Gloria Coppell, TX

Robin is absolutely rude! She has no customer service skills whatsoever. They service a building I…read morelive in and we often have to have the property manager follow up to get service. They don't contact the correct tenant to get access to the building.

Andrew Brown came to our home to service our refrigerator. He is a true, honest professional and…read moreknows his business. I highly recommend if you need appliance repair call him. Arrived on time and very neat and got us taken care of. Bob Smallwood El Dorado McKinney, Texas

We needed repairs on our Bosch cooktop & vent, and we were thrilled with the service we received…read morefrom Mr. Appliance of Plano!! They were quick to schedule an appointment, their text & email communication was GREAT, & the repair tech Layne arrived right on time & completed our repairs with minimal hassle. Their prices were very fair, as well - not as cheap as some of the other appliance shops in DFW, but when they show up as scheduled, their reps are polite & knowledgeable, and they actually FIX the problem, it's worth it! We've had less-than-stellar experience with other appliance shops in DFW, so we're thrilled to find Mr. Appliance of Plano - they'll get all our appliance repair business from now on!

Do not go here. Owner is rude and pushy. Not what you want to experience when learning to sew.read more

I'm a beginner with sewing machines and had messed up the needle in my machine just trying to do a…read moretest run on some scrap cloth (so much that I thought the bobbin timing was the problem- the needle was bent and couldn't catch the thread). The gentleman kindly showed me what had happened, how to properly operate the machine, and repaired it. Very excited to come back and hoping to attend some classes here later! the lady at the desk is also so helpful and answered all my questions the day before. Wonderful place, highly recommend!