I recently ordered a complete assembled slide for my Glock 22 from KM Tactical, and I couldn't be more impressed. There was a small issue with one of the screws on the adapter plate being stripped, so I reached out to them by email. They responded immediately and even called me right away, which really showed how much they care about their customers. Their customer service was outstanding. They sent me replacement plate screws at no cost and even included a new guide rod, which went above and beyond my expectations. Shipping was also very fast from the time I placed the order to the day it arrived at my door. Overall, I am extremely happy with the product, the customer service, and the entire experience from start to finish. I will definitely be doing business with KM Tactical again. read more

Been ordering from them for 3 years. Have been responsive and helpful. They have excellent prices as well.

I've read most of the reviews for KM Tactical and want to express how much I like this company. This was my first order, and the product quality is on point. There were no broken or damaged items. I did have an issue with a spring kit that had two identical springs instead of two different ones. I was also missing two pins from the small parts kit add-on. What made it a great experience was the customer service. I contacted them, and they requested photographs, which any company would want to verify. I had no issues with the original shipping. I will order from them again. read more

Shipping with this company is just ridiculous It's almost impossible to get any shipping information.They tell you to just wait read more

It is a legit site but is terrible... Sent me the wrong item and when I call the shop they tell me to send an email. It has now been over a month And are now screening my calls. They have yet to answer an email or return a phone call. Cheap items and get the wrong thing...??? no thank you, I will HAPPILY pay more at Glock Store for what I need. read more

I had a guide rod that broke. I purchased 2 Glock slides. A 21 and a 17. The 17 broke on Feb 20th of 2026. It's March 20th a month later. I have sent emails-14, pictures-12, 2 videos and 3 phone calls. One I spent 49 minutes on the phone with them. They still deny they sent the wrong part. I ask for the company owner to call me Katherine Murphy by submitting a complaint to the BBB. The response is what you should look at in this. One: The part was a warranty item. Two:The email that I had to leave a five star review to get the part a warranty part for free. Three: The overwhelming amount of communication over the 10.00 warranty part. Four: The pictures plainly reveal they are 100% wrong. Five: the owner responds to the BBB insulting me saying I think it's the wrong part. That should tell you to never do business with them. I will report them to Google. Asking for 5 star reviews to warranty broken parts or bolster your profile is against policy. read more

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I used them for parts to my GLOCK 21. Everything arrived on time as promised but one piece was wrong. I reached out to Customer Service and I was told to send piece back and they would send another one. Pre paid postage was sent to my email. Received 2cd one and it was wrong also, informed Customer Service and another one was sent, and this time they tried out for the fit to know it was right. I received it and it fit like a GLOVE, and because of the problems I was given a few nice goodies, ie Patch, stickers, and rubber band bracelet. I would recommend to anyone. GREAT Company, Great items, and FANTASTIC CUSTOMER SERVICE. read more

i got stuff for my Glock 2 time the sec. time i payed for 2 day express 4 day after they emailed me and told me it was shipped and i did not get it i call them there customer service was very rude and told me they cant do any thing about it i have to wait 3 more days and it should be here so y did i pay 53 dollars for 2 days but i mite get it 5 days after it was shipped and she told me nothing they can do bad customer service will never do business with them again. p.s i also emailed them 3 time and got no response read more

Was recommended to buy a product from this company. Was told they were reliable and fast. They are neither one of those things. I needed a gas tube and there was only $20. I paid an extra $27 to have it expressed to me because I really needed the part to get a gun running that I just built and this company seems to have the gas tube and block lock all ready together. How convenient I ordered on the fourth early in the morning expecting to have it by the sixth as of today, November 15 I still have yet to get the product when I contacted the company about it. They told me it was a FedEx problem. I didn't buy the product from FedEx. I bought it from KM tactical your customer service who I left four voicemails and sent three emails was finally responded to seven days later not the day I sent or left a message seven days later. Your response to me was it it's not your problem. It's FedEx's problem and you will have to wait on FedEx I didn't purchase my product from FedEx Your customer service is trash. I'll never be purchasing from your company again and I will never recommend anyone purchase anything from your company and I live in a very big gun community. read more

Bought an Air Force Warning sign. They shipped the sign flat. Sign is made of Aluminum read more

KM Tactical - Guns & Ammo Near Me - Lee's Summit, Missouri

I ordered from this company 3 different times cause their prices were so good and they managed to screw up every single order. They either sent the complete wrong order or they didn't include the things I paid for in the order. its really hard to get ahold of the main guy but he does always fix the issue you just have to complain to get priority shipping and then you will probably have to remind him again. these people are idiots they don't really care about their company or they would own their mistakes and apologize for the major inconvenience but it's cool Ill spend my money elsewhere tons of companies out there that do have customer service read more

Place was nice, and the upper slide on my GL 17 that I bought from them was superb but sadly it wouldn't fit in my holster, after trial and error of fidgeting the slide to fit into my holster I decided to return it for a refund, I get the tax part was a loss but the restocking fee was ridiculous, I basically lost more money asking for a refund than buying it read more

I order from them in the past and always have received fast shipping and great service. I will always buy from them again.

Just finished putting the k&m lightning in my MSAR XM 17 E4, IT IS AT 3 AND 1/2 lbs. Trigger pull now consistently. Started out at 12 3/4 lbs. , shipping was fast definitely would buy from again read more

Stopped in today and was blown away by the great section of uppers, parts, supplies, and great service. While touring the facility I had the opportunity to meet the owner and more of their staff. Could not believe the buildup of inventory now that parts are available again and shipping is back on track. When shopping for Glock and AR parts there is no better value than KM Tactical. Not only was the pricing great, but the service and inventory as well. Do yourself a favor and stop in their showroom. The displays are fantastic, the sales are better than expected and most importantly the customer service was beyond what you will expect. read more

Rifle kits seem to be well made haven't put them together yet. Both lower parts kits bags had holes in them. When I unpacked my boxes all the tiny pieces scattered all over the floor. Thats why I gave 4 stars and not 5. Just be careful unboxing your stuff. Overall I'm happy and will order from this company again. read more

Great place! I ordered some AR-15 parts and they were shipped the same day! If only FedEx was as prompt with the deliveries, but that's no fault of KM Tactical. The parts were all high quality and were well packed. Friendly and helpful staff as well. I both emailed and called with some questions with a prompt reply via email and a helpful phone rep. KM Tactical seems to have their act together and I will certainly be ordering more parts again in the near future. Thanks! read more

I ordered some CMMG mags and they came in sub par packaging! The items ripped through the thin bag they shipped them in and even though none were missing (I ordered more than 1) I now feel like my postal carrier can gauge what kind of item I may or may not have in my house, and they know which address it shipped to! I feel this company did not guard my privacy and when I email them last week about it, no reply so I thought I'd leave the feedback here. read more

KM Tactical - Guns & Ammo Near Me - Lee's Summit, Missouri

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These guys have pretty good prices, but their SERVICE is horrible. I have been a dealer for them for about 7 or 8 years now and they are VERY slow shipping product out, even though they will hit your card within minutes of placing an order. It is pretty rare that I ever receive the entire order with correct parts. A year or so ago, I placed an $800+ order and called the dealer guy to try to get it out quicker so that I would receive it in time for a show that I had that weekend. He got the order out two days later and the original order went out at the same time. Neither arrived in time! I was double shipped and not billed for the second shipment. Rather than send one shipment back, I called them and told them of THEIR mistake and told them that I would keep both orders. I could have kept it and not paid for it, but I do not do business that way. Never got a thanks or anything. Last week I placed a good size order and received one item that was not what I ordered. I sent an email and got no response so I called and got a return authorization. They told me that I would have to send the wrong part back before, and them receive it, before they would correct THEIR screwup. I asked him to PLEASE send the right part as my customer is wanting his assembled upped and he said he couldn't do that. Next time they double ship and only bill once, they will not be hearing from me! Too bad they don't trust a longtime dealer... read more

Recently found KM tactical online and placed an order for a couple of Glock Barrels. Then on eBay for some upper parts kit. I was very surprised and impressed the quick turnaround of my orders. As of writing of this review. I'm still waiting on parts from another company that I ordered before placing orders with KM tactical. A real test of a company is how they deal with a problem. Unfortunately one of the part I received was defective. I emailed KM tactical and within 24 hours. A replacement was its way to me. Definitely passed with A+. I'm looking forward to doing more business with KM in the future. read more

At first I was stoked to find exactly what I was looking for on this companies website. I placed my order and kept track of it. After about 2 weeks I noticed the package was still sitting in Kansas for the last bit of time so I reached out to the company. They responded that they have filed a claim and that I would hear from them soon. Two more weeks passed and I hadn't heard anything from them, so I reached out again and was told I just need to wait a little longer. At this time j also asked if they could just resend what I had ordered and I would ship back the other products of they did get to me at some point. Finally a month and half later when I had not heard shit from these people. I finally requested to get a refund back, for which they are now not replying to. Personally I would rather go buy weapons from that weird looking guy down a dark alley before buying anything from these Aholes again. Save yourself the trouble and just go with someone else. ​​ read more

--Original Message----- From: Hugh Brown Sent: Tuesday, August 9, 2022 12:29 PM To: KM Tactical Subject: Thank you I know people sometimes forget to say thank you for exceptional customer service. You have proven yourself in that category when you shipped the A2 stock kit that was missing from the order, even though the missing item was not discovered until several months after the order was delivered due to the box being misplaced. It is companies like yours that give me confidence in small businesses today. Sincerely, Hugh Brown Sent from my iPhone read more

This company is the worst, orderEd in stock parts, 2 days later items not shipped called told me it will be shipped then 2 days later received email order cancel out of stock, saw the same company on eBay selling the same parts for 50 percent more and had 42 items available, I called only to have a rude person told me so what and you will be refunded. stay away from this company, km tactical sucks read more

. Ordered a part that was listed in stock only to have it canceled 6 days later because of it NOT BEING IN STOCK.

Placed an order 12/3/2020 for what was listed as an"IN STOCK" item Received email from KM TACTICAL that item had shipped. Linked USPS receipt showed PACKAGE ACCEPTANCE PENDING This means KM TACTICAL printed a shipping label but didn't send anything Sent email !2/21/2020 requesting status of order - no response It is now 12/24 and USPS status has not changed Fix this and I'll remove this read more

Good company. I ordered an item from their online store and it arrived earlier than expected! Sadly the package had been opened by a delivery driver and I didn't receive my item. I called the company and they were quick to check the weights in shipping and quickly resolved the problem! They were friendly and quick to help. Thank you! read more

Save your money! Buy somewhere else. KMT products are crap. 20% restocking fee on returned items is ridiculous. Especially since all there stuff looks used and cheap. Worst Cerakote job ever. A kid finger painting could have done a better job. read more

I ordered parts from KMTactical through an online auction sight, everything arrived in a timely manner, the packaging was barely adequate but somehow the parts managed to not fall out. One of the items ordered was a barrel for an AR, I installed the barrel like a dozen other barrels before it, everything went normal. cleaning the barrel was " normal" too. When I tried to chamber and fire a round was when things went off rail. the first shot with factory Federal American Eagle 55 gr. 223 went bang but would not extract, I had to "mortar" the action open to extract the brass which was pretty roughed up to say the least, I tried another round with the same result, stuck case. I took the rifle home and pulled the bolt apart then used a set of Forster headspace gauges to see if it was a short chamber, normally, AR barrels are head spaced correctly when they are made but there is the exception. This barrel's headspace was good, so I took a look inside the chamber which to my surprise looked like it had been reamed with a corncob. I immediately sent a message through the auction site to KM Tactical about the problem their reply was several days later and basically said they would replace it if it was not used, which it had been, and that they only sold the stuff, not make it. Then to top things off they blocked me from bidding on any other items they sell which also kept me from leaving negative feedback for them. Most of what they sell is either cheap imported parts or it would appear, seconds from budget manufacturers like Bear Creek Arsenal, which has had its own problems. So, if you do buy from them and have a problem, be sure to leave your feedback before the second or third round of communication, or they will block you. read more

Have had parts missing numerous times after orders. Most recent was a barrel that was missing because of faulty packaging. Other company's package barrels in another box to secure it, km tactical just sent it in the little tube. Mostly chinese parts anyway. read more

After waiting for 37 minutes at checkout, 3 employees came out to the parts bar and said nothing. The employees did not even acknowledging that I was waiting, as if I'm waiting for my own enjoyment being 1 of 2 people in the store. I am done with KM tactical. After the employee did confront me, his excuses for being a lackluster salesman was "I have 150 uppers to build". This place has gone down hill. My last 5 trips to KM have been getting worse and worse with customer service. They just do not look or act like they care. The employee did go get the owner. The owner (acted as if he was above everyone) could not even give me an answer to as why KM has gone down hill. His only response to my complains was "ok". I informed him he will not get anymore of my money nor will I be referring anyone to that store. This place is the first to say "support small business" but treat the customer like dirt. read more