If we could give No stars we would! Our friend booked this hotel on our road trip to and from…read moreScranton and Lancaster PA to see the Big Boy locomotives. He said he always stayed at this Quality(less) Inn on his drives to Pa, and that it was recently renovated.
It has two stories, no elevator! I walk with a cane and had to pull myself up & down a step at a time - the clerk claimed there were no vacant rooms on the first floor, but thinking back, it didn't seem that way. I'll bet it was bc our friend booked on a discount site. and wtgry gave those to awards guests or people who booked directly on their site.
On our return trip, I asked if we could cancel and stay at the Hampton Inn nearby - which cost even less booking on the Hilton app! Our friend said we couldn't cancel. Once again, climbing stairs to our rooms, but at least we packed one small bag to lug up with our 71 year old selves.
The first room we opened had dirty linens piled on the floor next to the stripped bed! It wasn't ready! So our friend told us to take the queen room- my husband needs a king but we agreed and he went to get a new room. Ours had a hole in the wall next to the bed on the side my husband slept on. We had to lift the refrigerator door above the lip of the shelf so we could open it. The bathroom door opened into the toilet seat. Towels were practically see-through. Renovated? Maybe in the 70's?!
The breakfast offerings were horrid - we had coffee and a yogurt- would have loved a banana, but nope.
The worst part of our experience was, once we were on the highway heading home to N Florida, my husband said he'd been bitten by something during the night! I wanted him to turn back to show the desk clerk but our friend was in a hurry to get back, which was another 2- hour drive for him from our house.
We arrived home late and went to bed, even though J wanted him to take him to the ER. Next morning, he said we'd better go to the hospital. You'll see from the photos. I wish I'd thought to photograph that hole in the room!
the story is this:
At 3:00, nyachieo husband woke as if from a dream thinking something bit him in his dream. He got up, used the bathroom, then sat in the chair feeling clammy and generally crummy. You can see the photos of the bite on his arm, near the elbow on the inside. The bite was measured in the ER to be too big for a bat or rodent, 2.2cm, definitely looked like venemous snake bite - but maybe a dry bite or warning. Way to big for a bat unless it was a giant, and even pretty big for a venemous snake, probably 4-7'!!! Yikes!!!
After calling their county hospital, we learned it could have been 1 of 4 venemous snakes in that area- most likely a timber snake!
I alerted the hotel desk clerk Nancy and her manager. They both said they tore the room apart and found nothing and there was no way a snake got into the room! They said snakes don't climb! My husband thinks s snake was either under my pillows or under the edge of his side of the bed, because he usually hangs his arm off the bed or tucks it under my pillow.
We live in Florida and I've seen snakes climb buildings and trees. It had to have been living in the hole in the wall/maybe even nesting! So after doing my research and talking to the nurses and ER doctor, including calling an ER doctor in our family, we agreed with the diagnosis of feral animal bite, because w/o the animal, my husband would have to endure rabies series of shots to be safe. The doctor and I both lived in NM where rabies is in bars, feral dogs, etc. Once you show symptoms there's no cure- you die.
The first injection was going to be painful, so the ER nurse took him into her office and injected directly into both fang punctures!!! He said it was so painful that he nearly ripped the arm off the chair. He had to have 3 more injections over the next two weeks, driving to Jacksonville for each shot.
I kept in contact with the hotel manager who said the owner would be calling or emailing us, but he never did. I'm pretty sure the staff we spoke to believed us, as did the health dep who said they and the sheriff would visit the scene and they notified the county where the ER is located in Jax. They kept thanking me for being so kind and even keeled. But basically there was nothing they could do - even though the owner was local? How about at least a cash refund? I'll bet he feared a law suit- we just kept asking them to try to identify the snake for the doctors!!!
The manager said she felt so badly but couldn't give us points towards another stay - we've never stayed at a Quality Inn nor will we ever! Give us a Hilton property, which my husband booked for us while we were up in PA. My husband has suffered from pain anguish stomach & digestive issues, & headaches after the injections which he most likely didn't need but death from rabies-? He took the injections.
