Solid 3.5 stars, but I'll round up for the friendliness of the bartenders. Like many have said, the lounge is pretty large and we had to walk around quite a bit before finding the bar with the liquor (not just the wine and beer). Food was ok (during the breakfast hours) nothing too special, especially for a business class lounge. It definitely does not come close to the Delta One lounge in LAX, as far as food quality, variety, and service. Even though the lounge had been open for about 2 hours, not everything was out or ready to be used. Many of the employees were friendly, though we came across one who seemed angry at the world! Not even close to the best lounge I've been to, but also not the worst (kind of similar to my experience in KLM business class). Not a glowing endorsement, I know, but still better than no lounge! read more

Quite serviceable airport lounge. Food is decent. Cue for the shower was a bit long, so didn't have time to freshen up unfortunately. The lounge overall had plenty of seating at 8AM and was clean and very quiet. For the most part the staff was nice and helpful. read more

Meh. It's a lounge. It's big. But nothing special. Food isn't great especially for many Americans. It's clean and the staff is nice. It was located pretty far from my Delta gate so you might want to check ahead of time so you're not late for your flight. Overall just ok. Nothing like the Delta lounges in JFK or BOS if that's what you were expecting. read more

The KLM Royal Crown Lounge is big, like a big hall, full of travelers, but there are many service stations so you don't have to wait in line. Many employees keep it clean and tidy. Definitely a good place to relax before your next flight. read more

KLM Crown Lounge 52 - Bar - Airport Lounges Near Me - Schiphol, New Hampshire

I've been visiting KLM Crown Lounge 52 since it first opened its doors years ago, and I remember being so impressed by the design and the "wow" factor back then. Unfortunately, as time has gone on, the experience has really started to slide. It's the flagship lounge for KLM's home hub, but honestly, it's becoming a bit embarrassing for the brand. The biggest issue is the overcrowding. It feels more like a busy train station than an exclusive retreat. What's most frustrating is that they have that expensive "Blue" pay-to-eat restaurant taking up a massive chunk of the upper level. It's usually half-empty while everyone else is downstairs cramped together. If they just integrated that space back into the regular lounge area, it would breathe so much life back into the place. As for the food, it's just aggressively average. You'd think a flagship lounge would showcase some high-quality dining, but it feels very "mass production" and lacks any real flavor or variety. Then there's the cleanliness/pest issue. On my last visit, I actually saw a mouse zip across the floor. I know Schiphol has a well-known reputation for a mouse problem because of its location and age, but seeing one in what is supposed to be a "premium" lounge is still a major turn-off. KLM really needs to step it up. Between the crowds, the average snacks, and the uninvited furry guests, it's just not the world-class experience it used to be. They could--and should--do a lot better than this. read more

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Huge Different types of seating areas...work, relaxing, etc Quite Busy Food very mediocre Bar area upstairs. Didn't get a chance to check that out Wifi password located on tables throughout the place read more

A very large lounge with a good deal of seating. Otherwise, it's pretty average. The staff at the Service Desk arrived late and then were not at helpful about assisting me with a seat change. The hot food options at breakfast are limited. read more

The lounge is located in departure hall 2. It is very large lounge with many seating options, booths, table, lounge chairs, even restaurant, etc. Wifi is not too bad. Since I was here during breakfast, menu is simple, continental breakfast. Bathroom is simple stall, clean. No shower or massage chairs. It is good option though. The signing process is automatically slef checking but no instructions until you are in side of the lounge! read more

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Since my layover in Amsterdam was relatively short and the airport was gi-normous there wasn't much I could do besides find the closest lounge to unwind a little before the haul back to the States. This lounge was the closest to my gate. Since AMS is KLM's home airport there are two lounges. Alas, the bifurcated lounges aren't a capacity issue but for travelers to Schengen and Non-Schengen destinations. I'm not sure what the thinking behind that criteria is but it forced me to come to this lounge. I say 'forced' but the lounge was definitely built for a larger crowd. The escalator on the way up passes all the little windmills. I checked in and that was about it, there wasn't much in the way of a warm greeting or even a quick run down of the layout of the lounge. Which is a shame because the lounge was divided into different themes that represent the Dutch landscapes (didn't know that until AFTER my visit) nor was I aware that the 'Sky' bar was an additional fee until I tried to walk up there. I was consoled by Heineken bar in the 'City' section but still, no hard liquor at a lounge? The City is also where the buffet food is and while it decor was kind of fun the food was honestly, just ok and while I'd been recently spoiled by the lounges in Europe even some of the American lounge food was arguably better. read more

KLM Crown Lounge 52 - Airport Lounges Near Me - Schiphol, New Hampshire

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Huge lounge that can get packed quick but great vibes in here. Pretty calm and the food is your typical Dutch options which were good. Great hospitality and tbh have sleeping. Ed's but for an extra cost read more

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Lounge 52 offers a nice array of amenities: coffee machines, buffet, bar showers and seating area. Seating in the dining areas is extremely crowded. Nice assortment of foods at the buffet. The seating in most of the lounge is hard wood or plastic: not particularly comfy. read more

The lounge looks beautiful. But it was so crowded and almost impossible to find a seat (primary reason for the lower rating). The food was okay. It's better than the priority pass lounges. Didnt get a chance to try their other amenities but the wall decorations and their little aviation knowledge areas were cool. read more

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Always a nice place to sit out the chaos and mayhem of the airport tho today the rest of the airport was actually quiet and calm Check out your status first: some things hv changed so some aren't able to enter where they used to be. read more

This lounge was quite large and had plenty of seating options. The buffet had loads of options and I had already eaten so I didn't take much other than a piece of cheese. There is a large bar and sparking and flat water available on tap. There are additional amenities like sleep pods and showers by reservation. Seating areas are quickly cleared. The bartenders were very friendly and helpful. read more

One of the nicer airport lounges that I've visited. Delicious food and gorgeous views. read more

KLM Crown Lounge 52 - Airport Lounges Near Me - Schiphol, New Hampshire

I'm going to say the same thing you've been reading from others. UGH.... I was here 4 years ago and it was FABULOUS!!!! INCREDIBLE!!! When I walked in today I thought, hmmmm. Something does not feel right. Walking around 4 years ago: FABULOUS meal and drink offerings. Today: 1 food area, below the lowest of buffet areas I've seen anywhere ever. Drinks, bar didn't have anything I was looking for. No Kahlua! They had the "free" booze, hmmmm. And what's behind him you pay for?! And did not have top notch liquor. I'm SOOOOOoooo disappointed. This way the BEST lounge I've ever seen. Now it below middle grade. And all these clubs want you to buy their high end AmEx, etc??? Why? These clubs are all becoming a waste of time and money. Too bad.... read more

As far as lounges go, KLM's flagship lounge at AMS is huge with multiple floors, food & drink options, meeting space, and KLM houses lining the walls. My husband and I had a short layover at AMS on our business class ticket so we headed to the KLM Crown Lounge. I had looked at airport map and thought there were two KLM lounges but everyone pointed us to this one. We scanned our boarding passes and walked in. We found seats, used the restroom, grabbed some coffee and champagne, grabbed some breakfast food items, then explored a little before heading to our gate. It was a hectic 2 hour layover and strangely we didn't need to go through customs as we were transiting. We fully expected to since they are part of the Schengen area but we ended up just walking around the airport. While the lounge offers a bar area not all drinks are included with lounge admission. We opted for the complimentary stuff. We were about to board and eat some more on the plane so we kept it simple. There is a lot of space to unwind so while it was busy, there were quiet spots upstairs and in corners. I'm glad we had a chance to check it out. Onward to the next adventure. read more

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Average lounge, super crowded and lots of people walking in and out. Food options were meh. Lots of seats though. This lounge access came with my flight from a business travel so I went in to check it out. Good to use the WiFi for a bit but didn't stay too long. read more

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This visit was my second time. I think I visited two or three years ago. My goal was to get some rest. The staff was very nice and directed me to the far back of the lounge where there is a room in which the door can be shut. Or pay for a sleep pod. I opted for the quiet room. The space was clearly well-used. Many other folks had the same idea. the room is well ventilated. There is a tap for still or sparkling water with glasses. I also signed up for a shower. You get an email notification that your shower is ready. All in all the space is very nice! read more

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This lounge is huuuge--probably the largest I've been to. Like they could easily fit 500 people between the upstairs and downstairs spaces. Considering this is KLM's headquarters I didn't expect less tho! They've decorated it in a very open format with tons of open sofa seating, lounge chairs, work stations, and a theater seating area on the first floor, and full restaurant and bar seating on the second. Loved that they had storage lockers, strong WiFi, and sleeping areas available for reservation. Bathrooms were clean. The Blue restaurant and bar dining upstairs required additional payment via Euros or mileage points. Regular food and drinks consisted of a couple stations on the first floor, though only the main station was open when I was there mid/late afternoon on a Sunday. There was a hot bar, prepared salad bar, and a cold deli meat/cheese counter, some bread/crackers. Most of the hot bar food was mediocre, a couple items were more passable. The prepared salad bar options were quite good--I enjoyed the beet salad, the green apple and golden raisin salad, and pasta salad. The deli meats and cheeses were ok, edible. I did appreciate they had taps for both seltzer and regular water at the drink stations. Other options were fairly standard, soda (Coke, Fanta, Sprite), sweetened ice tea (Lipton?), expresso machines available. Cute that they had a robot that helped bus dirty dishes--you kinda have to walk briskly behind it to place your dishes on its back shelves as it glides down the walkways. It was kinda funny watching a few people trying to chase it down. They have a regular (human) cleaning crew too tho! Note: I was told by KLM staff that this lounge is for customers flying from Schengen to non-Schengen zones, meaning this is past passport control. If you are flying within Schengen countries it makes more sense to go to KLM's Crown 25 lounge instead. read more

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One of two KLM Crown Lounges at Schiphol Airport (the other being 25), this one is so much bigger and better than 25. 52 was closer to our assigned gate when we were going home at the end of our long European trip. Going up the escalator, you are welcomed by endless KLM Dutch houses that world business class passengers are able to collect. Scan your boarding pass at the entrance and you are inside in an instant. 52 has two stories to it, where we chose to sit on the second floor with an outdoor patio that has the perfect view of the departure runway. We took a seat outside before my dad and I went back inside to get our food and coffee. The sliding doors leading to the inside didn't open and we were worried that we have gotten locked out or something, until someone sitting nearby pressed a button to open the door. Here, they have someone that makes your own coffee at the coffee bar, which is a huge plus here. They also had numerous selections of pastries and croissants for breakfast, which I also picked up. I spent the entire lounge visit plane spotting while enjoying my breakfast and coffee until it was time to leave and board our flight, since 52 has an outdoor patio overlooking the departure runway and a few gates. This was the highlight of my lounge visit here. I enjoyed this so much that I didn't feel like leaving haha. 52 was my favorite lounge to hang out at at Schiphol and I'm looking forward to my next visit! read more

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Descent size as well as lounges go. They were serving breakfast when I was there at 9am. Better food and liquor for purchase. IMHO either elevate the included offerings or don't offer better food and drinks for purchase. It already costs in terms of miles/airfare to qualify for entry into the lounge that the idea of having to pay again once inside is a turnoff. read more

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KLM's enormous flagship lounge at Schiphol. There are hot food items at each end of the lounge. Second floor you'll find the restaurant, bar and terrace. It opens before/at 5am but hot food options will not be available that early. However, you'll find fruit yogurt breads sliced vegetables cheese deli meats and, of course, coffee ready. To be expected, the lounge fills up quickly during daytime as it's quite popular. read more

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Big beautiful lounge but very crowded. Hard to find an open seat on a Sunday morning. Service at upstairs coffee bar was terrible. Baristas had to prepare and serve food as well as manage the bar and coffee station. They went about their work without acknowledging anyone in the long line. Gave up and went to another part of the lounge. Complimentary food on offer was fine. Scrambled eggs, mushrooms, mini Dutch pancakes and the like. Only complimentary beers were Heineken and Heineken 0.0. Outdoor lounge was groovy but reeked of jet fumes as expected. read more

This place blows my mind. It's in the international part of AMS and it is MASSIVE. Upon entry you climb a regal set of escalators flanked by Delft Blue Houses (as you proceed around the lounge you continue to be surrounded by more). There are multiple different settings for lounging and dining throughout the multiple floors. I was there for a quick breakfast so not everything was necessarily up and running but I could easily see the potential for all the buzz and it would be hard to see how this place would overcrowd like most other lounges given its size. One neat feature about this lounge is that you if you didn't like the house they gave you on the plane you can exchange it for another one of your choice as they have the full panoramic collection on display. Makes AMS place a worthwhile spot for a stopover especially if just transiting through the EU since there's no need for passport control to access this lounge. read more

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Probably one of the nicest, most spacious lounges I've ever been to. I was really surprised by how much I liked it. I think it's even nicer than the Air France lounge at CDG. It would probably be the top, top if the spa and certain other things were free. Having a spa in here is really just a convenience. You still have to pay for it where other lounges give you some of these services for free. There are 2 lounges, 25 & 52. 52 is where you want to be. The second floor bar and restaurant are really nice as well. I had an early morning flight so no drinking for me but they would be great places to be for an afternoon drink before you catch your flight out. read more

Not a bad lounge but it is showing serious wear and tear from being so busy. Given this is KLM's main airport this lounge handles tons of passengers and it shows. When we arrived on a weekday around 9am we had a difficult time finding a place to sit which was surprising given how big it is (two floors). It did clear out a bit as the morning progressed. The food selection was decent though we certainly have had better in places like Madrid and even the Delta lounge at ORD. Given Schiphol is so big itself it took awhile to actually find this lounge. Certainly better than killing a few hours in the regular concourse. read more

Flying business class gives you some nice perks including access to the KLM crown lounge 52. This lounge is 2 stories which includes bathrooms, showers, lockers, food, bar, and a coffee bar. You can make your own coffee or opt for a speciality drink. I tried both. I ordered a latte made by myself and a pistachio latte from the coffee bar. Yumm! The food options were okay. There is the blue lounge upstairs that gives you more options, however there was a charge. I opted for snacks in the lounge instead. I was able to utilize the lockers to store my luggage so I could explore Amsterdam. So nice that I could do that! My 8 hour layover was so productive and fun! The service was great including the AI robot that was cleaning. Pretty neat! I didn't use the showers or the sleep lounge, so no comments there. Just nice they have them. read more

Nice atmosphere. Much nicer on my second time when it was much leas busy. The showers are much appreciated. read more

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Huge space with people scattered in all nooks. Scan your boarding pass to enter in either direction. There are food stations scattered around and full bar. We went straight to the shower kiosk. There should really be a sign because everybody asks the sleep pot of lady about showers, but you were supposed to book it on the kiosk. Scan your boarding pass and it'll give you a option of times. It will then email you , your timeslot with a QR code to on the door that it assigns you. Warning you can lock the shower door. My partner walked in on someone because the system gave him a QR code for their shower while they were still inside. Flawed system. Sleep pods you have to pay for. There is a digital board with flight times and a robot cleaner. read more

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KLM Crown Lounge 52 might actually be the best lounge I've ever been in. I wasn't sure if the $56 I spent to get lounge access was worth. Oh, it was 100% percent worth it! First off, this lounge is ABSOLUTELY MASSIVE. Like, there are a TON of people in here. And yet, I realized pretty quickly if I walked around long enough that there was always going to be an available seat for me. There's dining seats, couches, individual seats, business seats, basically any kinda seat you would want you can probably get. Not just that, but there's like two different floors and everything is super modern. Food options are pretty good for lounge food. Everything was freshly prepared and presented in buffet style. Mostly non-Dutch food, all of it was pretty delicious though. I was even able to take advantage of the showers here, which was actually quite nice since I definitely sweated up a storm trying to get from Amsterdam Centraal to Schiphol. You can sign up for a time slot, they e-mail a QR code to you, and then you use the QR code to enter the shower. Actually pretty neat! Schiphol itself might suck, but KLM Crown Lounge 52 is worth it on its own for me to deal with the airport. This lounge is amazing! read more

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This is a good lounge. It has all the basics that you would expect...comfy chairs, hot food, etc. Given that this is a KLM's hometown, would have expected something more grand but I think in true Dutch form, it's good, efficient, and understated. read more

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Very nice Club really enjoyed the experience. Love the option of being able to sleep at the lounge, utilizing a pay to use system. Great assortment of food and beverage and Service was on point . Plenty of options for seating plus there's an additional restaurant and bar upstairs that's exclusive to club members that you can pay for . read more

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A top notch, European class, travel lounge. Everything about the place - from the multiple floor layout to the three separate bars and food areas - screams high-end. The food is plentiful and very unique. They offer a wide range of hot and cold food selections, as well as every beverage you could possibly imagine, or even make-up. A word of advice - head to the top floor, where the crowds can be a bit thinner and there are two large areas for food and beverages. One of the areas is a plated rest, and requires payment for food. If you can't find what your looking for in the complimentary food area, the upstairs restaurant may be a good bet. Especially for families with kids who are a bit picky in their eating preferences. read more

Decent airport lounge. The day I went it was a bit crowded, but I could find a nice place to sit. Alcoholic beverages are now only served at the bar.. the self-service is a thing of the past. Food was OK and somewhat institutional, but not terrible. read more

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This KLM lounge is located near the transfer point for Terminal D and the other terminals, including the passport control area. Yelp reviews are very favorable at this lounge. However, a KLM pursor informed me I should be at the other lounge since this caters to more Europeans than people traveling to the States. It's spacious here, but some of the little kids run around disturbing weary travelers who are sleeping on the comfortable couches they have here. Food quality and beverages are decent, and bathrooms are clean. I will be leaving for the other lounge, but it is interesting that my boarding pass allowed me access here. read more

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This lounge is CROWDED. There are a million people in here, so it's tough finding a seat, especially if you're looking for a table for dining. However, if you've got good timing and happen to find one, then you're all set. There are several small buffet counters with a rotating variety of dishes and snacks. On my recent visit, they had some pasta and vegetables. Of course, there is also a large selection of drinks from coffee and tea to booze. Workers are efficient and clean up tables quickly for the next guest. Agents are available around the entrance to answer questions about flights. I saw signs that there is are comfy chairs upstairs but I didn't want to give up my table. I'm sure it's quieter there as well. If I had a longer visit in the lounge, I would've made my way there. All in all, it beats sitting at the gate for an hour! read more

KLM Crown Lounge 52 - Agents are in booths - Airport Lounges Near Me - Schiphol, New Hampshire

I'm using three stars as a "neutral" rating but leaving a little breadcrumb/warning here that your sky team (Delta) membership may or may not get you access to this lounge. We were travelling as family of 4 with the following tools in our toolbelt: * One Delta Gold status member * Delta Skymiles Reserve Card Holder * Two delta sky club guest passes After a lot of discussion with the lounge, delta, and amex-- what we learned is that of the above, only the Gold Status will get you access (with one guest). Reserve card access to delta lounge and delta sky lounge guest passes will not be honored. So, for our family of 4 we would have had to pay $85 eu/pp for two people. Rather than fork over that kind of money, we skipped down to the Heineken restaurant for a couple of beers & burgers for around $65 total. read more

The food was very unimpressive, the service was not consistent. The young lady that made me a latte was extremely professional and nice however, the gentleman at the bar was rude and disrespectful. The space was clean and relaxing. The showers were clean. read more

Cute lounge.., great looking food and I was quite entertained with the little houses display along the walls! I always think wow these lounges are amazing! Definitely grateful for being able to try it and it's worth it! read more