I have been looking for a house cleaning service that actually does what they say they will do…read more I've read all the great reviews from other house cleaning businesses and tried a few out but was left disappointed at the end results. I contacted Exclusive and spoke with Maritza and she came by the house so I can explain exactly what I want done and for her to give me a quote. Her and her crew came by this past Saturday, on time and did an excellent job. Everything I pointed out that I wanted done was completed, house smelled clean and guests that arrived that evening thought it was a new house. Maritza and her crew were professional, courteous and did an excellent job. I have hired them to come once a month to clean my house. I 100% recommend this business.

I reached out to many cleaning services for a one-off job (cleaning melted plastic out of an oven)…read moreand Exclusive Quality Cleaning was one of the only companies to respond saying that they could do it. All the rest said "Sorry, we only do whole-house cleaning". Maritza responded quickly and scheduled someone to come out the next morning, and didn't even ask why anyone would be stupid enough to accidentally melt plastic in an oven. Although all communication was via the Yelp app, so maybe she rolled her eyes in front of her computer while responding (I wouldn't blame her). As for the actual services rendered, the oven was as clean as the day it was installed. Thanks guys!

I have used this service for 4 1/2 years. Always have done an outstanding job for me…read more They come every two weeks and are always on time. Very polite team of cleaners.

I've been considering not posting this, however I can't let this happen to anyone else…read more In short: I had to start the process of filing a theft of service claim and build a case against them through APD in order for them to come back and do the job I had ALREADY paid them for. The details are as follows: Thursday November 8th, 2018 I began having issues with this company. This house was completely empty as we had not moved in yet. We're moving from Pflugerville on the 15th. I'm OCD, so I decided to hire them to come in and take care of the cleaning. They showed up the first appointment day (11/8/18) and did not clean the house. I stood outside for the hour and 48 minutes that they were inside. Figured since they were 'professional' cleaners that I did not have to micromanage them. Unfortunately, that was not the case. I should have just done it all myself!!! I walked inside with only my socks on thinking it was cleaned and found everything to be exactly in the same condition it was before they arrived - Dirty! Photos included I called them to get them back out there and requested a different crew or to have my money refunded. To my surprise, Juana the owner, was one of the ladies I had just met in my home. When Emma finally called me back on Monday I was told that usually after 3 days they don't come back to an address and I should be lucky they are willing to come back at all. They had my credit card information and will not refund more than $50 out of the $115 that I paid. Apparently this is a scam that they've done for awhile. They come in do a poor job don't even use cleaning products - only damp rags to make it appear as if it was properly cleaned. Then they reschedule and never show back up to complete the job. Most people don't think they can do anything about it, however if you pay someone for a service and they don't preform or offer a full refund it is theft. Taking advantage of people that don't know they have consumer rights isn't ethical. Monday, November 12th: I was left waiting at the apartment for them to show up for the second appointment after threatening APDs involvement - our appointment time for the follow up cleaning was at 12pm. Nobody called me to tell me they were running late. I call and was told they're 'experiencing car issues' and won't arrive now until 2pm. At this point I'm beyond annoyed. I'm wasting precious time I could be packing for our move from Pflugerville to Austin to sit here and wait for them. Whatever you do - Don't hire Juana or her team at Lluvia Green Cleaning as they will smile in your face, waste your time, and try to steal your money. Just save yourself the trouble and clean it yourself or spend the extra money on hiring a reputable company. After they left the second time, I found more items that were never cleaned / directives ignored. While they were here I was constantly having to point out dirty things and show them what to do. I ended up just redoing everything myself. Also, never received the receipt to my email as promised. Pretty sure they only showed back up for the second time to avoid further APD involvement. Juana and her team offered me discounts for future cleanings, however unless I get amnesia or hell freezes over I'll be sticking to my guns and avoiding this company like the plague.

Not to the quality expected for price. Employee was kind of rude and self serving. Would not use…read morethis company again.

Wow. I have found the missing link in cleaning services! I've always been avoided using a service…read morebecause I prefer knowing who is going to be in my home, and for so many other reasons. For my entire adult life have depended on personal references to find individual housecleaners. And that can be a pain when life changes or schedules change and suddenly they're not available. Or when I don't need help for a while and they replace me. I recently moved to a new neighborhood and was disappointed to find the cleaner of a friend nearby was fully booked. Thankfully she shared a business card for Rocio and her crew ensuring me that they were good. I had no other leads, so I contacted her after being convinced by her website to try them. I'm so happy I did. Now I have clean home dependability in my life. Scheduled completely at my convenience. Rocio is super professional, a great communicator, highly organized, and has an amazing crew! These ladies even leave little works of art to show they've been here. You know the specially folded towels, tissues, and toilet paper that you find in 5 star hotels after housekeeping as been there? Yep, I have these all over my house when Rocio and her crew have been here. I'm pretty picky. So I'm thrilled to find that even with redos and personal preferences Rocio ensures I'm happy. For instance, my polished wood staircase had a light film on it after they left the first time and every footstep left a mark. I asked her to take care of it the next time and not to use product on my stairs in the future. She cheerfully did exactly that and it now looks like it did before they ever came. The great advantage of three women here at once is that I don't have to leave for long since I usually schedule them for a day when I'm going to be working from home. They're a whirlwind! In and out before you know it. Thanks, Rocio and team!

We've been using Nova for 7 years and 2 houses and couldn't recommend them more! Always…read moreprofessional, do great work, and I love how they're flexible to my needs.

Requested information online for a move out cleaning. Within minutes a manager text me gave me a…read moreprice & they were available the very next day. The price was very reasonable compared to other companies I reached out to. Three ladies showed up online and cleaned the home very well! Easy booking process and very satisfied with results. Would highly recommend!

Wonderful! Needed a thorough deep cleaning after a renter moved out. The oven was a mess,…read moredrawers and cabinets were dirty, the garage was pitiful - in short, lots of cleaning was needed. Two started in and had it all cleaned and gleaming in about 5 hours. Excellent service at a fair price - they really care and want you to be satisfied. Definitely recommend Monica and Radiant!!

Monica from Radiant Cleaning Services showed up on time and, along with her assistant, did a…read moreremarkably great job deep cleaning my house. They brought all of their own equipment and cleaning products and I was very happy with the results. They did in about 3 hours what would have taken me 3 - 4 days working like a dog to get the same results. I highly recommend this company to clean your house!

I miss Andrea and Rene so much. We moved to denver last year and haven't been able to find a house…read morecleaner that remotely compares. Their work is impeccable and they are also very kind people. I also think they under-charge. I still recommend them to anyone in Austin looking for a house cleaner. They left our house with the best energy and pay attention to detail in a way that's hard to come by these days.

Fantastic service and readily available. Andrea left my home spotless in short time. Which was a…read moresurprise because she charges by the hour. She runs an honest a trustworthy team

Ethiclean is 100% the best cleaning service I have ever had the pleasure of working with. They are…read moreprofessional, friendly, and reliable. Their communication with us is always on point. We have an Airbnb and every guest has complimented our place on how clean it is. We owe that all to ethiclean. If you are contemplating on which cleaning service to use-- PICK ETHICLEAN for all your needs! Highly recommend!

Exceptional service from the moment they arrived to the moment they departed. I voiced my concerns…read moreand what areas of the house I felt needed a little extra love. They went above and beyond to assure I was happy with the end results. My home has never looked more spotless. I had been struggling with my shower doors because they always have these water marks I can't seem to get rid of, gone! I recommend this company with my eyes closed! Definitely will be rebooking.

Great job by Yemily and her partner. They cleaned to my directions and did a wonderful job. Floors,…read moreblinds, even decor left spotless. They even washed the dishes! They cleaned fast...only took 2 1/2 hours but the quality was anything but rushed. I would definitely use them again for my cleaning needs.

Overall, the cleaning service was pretty good and I would use them again…read more Scheduling the cleaning appointment was not easy, but she did not require a visit prior to cleaning to give an estimate. I give Yemily 4 stars and not 5 because of their time management. I told them they had to be finished by a certain time, and she did not understand. I had to stop them in what they were doing and redirect them to other priorities as I realized things would not be completed by the time I needed the service to be finished. Since they were 15 minutes late to the agreed upon appointment they did not finish cleaning what was expected. Pros: Inexpensive cleaning service and kind folks to work with Cons: Communication barrier and lack of time management