Amazing! We definitely understand why Steam-It has a five star rating. It was very easy to schedule…read morea service, thanks to Jeff. He helped us decide what would be best for our carpeted area and provided a quote right away. Steam-It's pricing is excellent. The service received was professional and efficient. Jalin and Conor (our carpet experts) made sure that everything was done to our liking. They explained how to care for the carpeted area post cleaning and offered some great tips and tricks to proper after care and maintenance. 1,000 stars deserved! We highly recommend for your carpet cleaning needs!

Two young men came to clean our rugs. They didn't clean under a few pieces of furniture so they…read morewere sent back to take care of that. They were in and out too quickly. I didn't see them washing under one couch. When they left, I felt under the couch and the whole area was totally dry. I do not believe they ever washed under that couch. They rushed out the door and that was it. Very disappointed.

Very good service and crew. Flexible with schedule and did a great job. Responsive and courteous…read moreand friendly. Will use them again

I am more than satisfied with this Firm. They came within one day of my contact, on time, very…read morecourteous and professional. I've used those large franchises in the past with dismal results. They all cost more and my carpets never look cleaned when they dry. This time they look brand new, awesome job. I'll definitely use them again!

I have used Brad with Chem-Dry for several years. He does a great job and the carpet is never…read morewater soaked. I learned I had been paying way too much for similar service by another company. Brads prices are very fair and not inflated.

Owner Brad could not have been a more thoughtful, empathetic person. I desperately needed carpets…read morecleaned before I returned to Fort Wayne to bring my folks home from hospital stays. He was so gracious. It was a Thursday when he said he'd be there himself, on Saturday morning. We discussed what he might find and it was worse than either of us thought. When he called to confirm he was leaving my parent's home, he said he'd be back in a week, to give it a second hit of his chemical process, if needed. It did and he did. I now have Brad and his service bookmarked in my contacts. When you find a service run by 'good people' in a trustworthy manner, stick with them.

Had Brian come and clean a wool rug I had been trying to salvage for over a month. Huge mold stain…read moredown the middle and water damage from my numerous attempts. He was able to get majority of the stain out. You could barely see anything once he was done with it. Very friendly and easy to work with. Would definitely recommend him!

I had an appointment for carpet cleaning today with another company. They didn't show. I called…read morethem, they didn't have anything scheduled for me and couldn't work me in until next week. I had already moved my furniture so needed someone today. Looking for another carpet cleaner I called Brian. He was able to work me this afternoon. He did a great job! I highly recommend! a great value!

Cost quoted to clean 20x12 area rug $125. Seems high. Ask if I wanted it deodorized and I said yes…read more Not told it was an extra $40. Will never use again. The cost of the rug was just a little less than the cost of cleaning. Gentleman tried to sell products and scotch guard protection. What a deal!

Guys get to work hard over at Stanley Steemer. Hard working little steamers up over there. Got the…read morecarpets all steemed up real good. Clean to I tell you! They get down in the carpet fibers all deep like yeah real deep. No more dirty stained carpet. No sir. They use water and steam! nice little racket they got going! LOL. Steam that carpet real good Sons! Real deep like too!

date of service: February 05, 2013 Hire Again: Yes…read moreApproximate Cost: $118.00 Description Of Work: Cleaned carpets in 2 bedrooms, living room and a small carpeted doggie step. They also deodorized 1 bedroom where I had major problem with a new dog I adopted with a pottying problem. I also had them scotch guard a small entryway. These rooms are very small, and no furniture needed moved, actual carpet to be cleaned was pretty minimal. Member Comments: They arrived when scheduled, worked very quickly - didn't have time to chit chat but still was professional - I'm sure keeping to business allows them to max number of jobs completed in order to keep their prices very reasonable. The only issue I had was I could still smell odor in the "potty bedroom" - I called them after a couple days, they told me that the deodorizer needs 72hrs to allow wicking, then sweep good, then allow another 24 hrs and vacuum again, also that when vacuuming the odor might get stronger but in the end it should improve, then if I was still bothered by any odor then call and they would give the room a 2nd shot of deodorizer; it worked exactly how they described and improved 75%, but still had some odor - I called, they came back out, gave it a 2nd shot, I went through the 72/24 routine a 2nd time (this time without a dehumidifier, allowing it to dry on its own, which was another suggestion they made). It now has no odor! The only complaint I had was that they should have taken the time to explain the 72/24 routine in the beginning, I had a friend come over and we had rearranged furniture after it had dried, I then had to "unarrange" so they could get to the bad carpeting area again, then rearrange again, also I was just lucky I had not vacuumed the carpet before the 72 hr "no vacuum period", I suppose that most of the time this may not be required. But they were very pleasant, professional and priced VERY reasonable - I will definitely use them again.

Ross Restoration charged us almost double what they quoted us. They never gave us any indication…read morethat the project was going over budget and there was no work change request or anything to show extra work was needed. I understand a small variance between quote and final invoice but this goes beyond that. They refused to negotiate the final invoice. Terrible service, do not recommend. The owner responded saying my problem is with insurance. It is not. My insurance is treating me fairly and paying the claim. My problem is with the bad faith estimate that was provided to me by Ross Restoration. I think his response shows their lack of ownership of when they make mistakes in their work. There are regulations that are supposed to prevent surprise billing and it is reasonable that consumers shouldn't expect more than a 10% difference between estimate and final bill. His response is a great example of why I do not recommend them.

Woodson's Carpet Cleaning offers exceptional service each & every time that we've needed our…read morecarpets & rugs cleaned. Extremely professional & goes out of their way to accommodate our timelines when needed. For years, they repeatedly offer excellent service.

Last week, I reached out to this company for a quote on carpet and furniture cleaning…read more They provided me a quote I thought fair and comparable with others I'd seen posted on websites. I scheduled a date for their earliest convenience. They arrived on time and the gentleman was professional and efficient. He spot treated a spot or two that were worrisome for me. My carpets and furniture have been restored to their original splendor. I can't recommend them enough.