Left me hanging two years ago, before then everything seemed to be fine. Chris began pool opening…read moreby cleaning off the cover, but I arrived home to see a pile of leaves on the cover. I called and left repeated messages for a month to no avail; had to enlist another company. Most recently discovered that the new heater installed by Chris in 2022, needs to be replaced again. Four thousand dollars plus gone down the drain. The new heater should have lasted for much longer.

Instant response from Chris. He came the same day to replace a dead pool/spa heater. I had tried…read morefor months to get other pool services to do this without success. Price was reasonable and included hauling the old heater away. Very knowledgable and I will now use TP for openings and closings.

Very pleased with service from Coastal Pools, always on time, very professional. Always get pics…read morewith the service report, pool looks great, proud to offer the pool to guests. A shout out to Lizardo who has been watching over my pool this year. THANKS.

Coastal pools is a very professional, easy to work with and did a wonderful job. We needed a new…read morepool cover and they contacted us immediately. They walked us through the process of ordering a cover, the payment and installation. Everyone gets an A++

I have been servicing my pool with Cal Pools for six years. Shane and Jimmy have done my pool…read moreopening and closings as well as weekly servicing. Everyone at Cal Pools is knowledgeable, skilled, and helpful. The owner, Shane, has always freely given me advice to choose my preference based on my price point and budget. All of which is his say, Cal Pools is an extraordinary pool company. Behind that, are even MORE extraordinary pool pros that I count on for quality, reliability and outstanding service.

Beyond helpful and always does a great job. The price for chemicals and services is also great. The…read morepool company i had prior couldn't keep algae out of the pool and was no where near as responsive as chris is. Hands down the best pool company I've used.

Nice job with our hot tub - flush. They patiently educated us with maintenance as new owners. We…read morehope to continue working with them.

Fixed my pool pump. The guy who worked on it knew how to re route the broken pipes. The pump is…read morerunning great.

Garry was hired to do removal of hard wood flooring and installation of EVP in a 700 sq ft area. He…read moretold us this would be a 3-4 day job at most. He started the job on a Monday and it still wasn't complete by Sat. We did ask him he hold off on Friday so we could have some painting done. We told him id this would hold him up too much we would wait on the painting. He agreed to holding off on Friday and said I would work all day Sat & Sun to get the job done by Monday. He also requested 1/2 the money be paid since we asked for a day off And we paid. Garry showed up Saturday later than the agreed upon time. He worked for a few hours but made little progress on the instillation. On Sunday Garry didn't show up. He didn't even have the decency to call. He sent my husband and text saying "I'm not coming today, I have to be there for my family". When we asked what time he would arrive Monday, he never replied. On Monday he just arrived to the house around 9:30am with out confirming the time so no one was home. We let him in remotely because at this point we just want the job to be completed. I arrived home about 10:45am to find Garry asleep on the dinning room floor and he reeked horribly of liquor. I had to bang on the walls to wake him up. Once he got up. He said he wasn't sleep and began talking incoherently. Garry began to argue with me. His helper had to step in and correct him because he was mixing the days of the week up. After the dispute. Garry states he would work until 5pm to get the job done. I no longer feel comfortable with being in my home alone so I made some phone calls to rearrange my schedule. As I'm on the phone, Garry throws his tools on the truck and pulls off, nearly running me over. Either me nor my husband have heard from Garry. He walked out on the job because I confronted him about being intoxicate and sleep . Please review pictures.

Gary is the consummate professional. He provided expert advise as to the type of floor, where to…read moreget the floor and throughout the installation. He worked while under the weather to meet his schedule. Quality of his installation is excellent. I cannot say enough good things about him and plan on hiring again and recommending him to family and friends.

Going on six years with this pool service company. They truly are top-notch. They do what they…read moresay they will do....every.single.time. As a comparison, we used another pool service company, we bought the "Presidential" package. After the first few visits there was nothing "Presidential" about it. They failed to provide "said" services each time, were basically in and out within 10-15 minutes...if that. If they deemed the pool excessively dirty, there would be an added charge. Swimkare has never skipped out on or applied added time for any service call...you get the royal treatment each and every time! I feel very fortunate to have found them. Added bonus, their pricing is better than the competition...six years later i am still paying less than i was when i left the other company with the "Presidential" package. Oh!! And the other company would also high gross! I was charged $40+ for. a. SKIMMER. BASKET.!!The visiting tech would routinely look for ways to upcharge for things all while not doing what they were paid to do and you wouldnt even know until you received the invoice that day. Swimkare is amazing just love, love, LOVE Swimkare.

They are the worst pool company in MD. PLEASE AVOID!!! Anything other than adding SHOCK they are…read moreuseless. Very RUDE staff if there are any issues other than adding SHOCK. Still waiting on there supposed GM to call . Never heard from him. Very bad service.

I highly recommend this family owned company. I've had my in ground pool for 28 years. This team…read morealways fixes what I need at very reasonable rate. They are professional, polite and knowledgeable, simply the best pool service company I have ever used!

Always quick to respond and give me detailed answers to my questions. Great customer service at…read moretheir store as well!

05.28.24 Customer…read moreservice is terrible here. Came in this morning for an O-ring for my automatic chlorinator. My old one was all cracked up. I'm having water delivered tomorrow so I need an O-ring that would fit temporarily I knew I wouldnt find the right one. I asked the boy at the counter if he had O-ring that would fit the top that I have , he told me I had to have the model number. I mentioned I just want an O-ring that will fit it. I don't it doesn't matter if it's not the exact one. He said just a minute, walked into the back so I walked over to the wall where there were some O rings, a Lady come over and asked me if she could help me I told her what I was doing. She said that they couldn't help me find an O-ring unless they had the model number again, I told her I just wanted something temporary so I can get my phone running for water tomorrow and then I would get the right one. She insisted she couldn't. So I went to Ace they had a O ring there that I was able to use temporarily It's not the exact one, but it works. And I paid a lot less than what I would have paid here that's for sure. I had started coming here to get chemicals and water tested over the past 2 years I'll make my purchases elsewhere now. Thanks for the help!!