Let me just preface this by saying DO NOT COME TO THIS STORE…read more I came in to purchase a dress for a formal. They said I would be able to come back and return the dress if needed as long as I had a receipt, however they did not put a receipt in my bag. Then when I came back to return the dress I was blamed for their mistakes and told I could only return the item for a gift card. Additionally the worker was extremely hostile and did not know how to work her own cash register and had to call for help multiple times. After issuing the gift card they told me that I would not be able to use the gift card because "their machine was down," essentially stealing $65 from me. Despite saying that they would reach out to me about the issue they never did and I had to call multiple times to resolve this issue. On the phone the worker called me rude (I don't know how trying to get a refund is considered "rude") and was extremely unhelpful. Finally they agreed to exchange the gift card for a different item (after 2 phone calls and 4 in store visits, I don't know why they couldn't have done this in the first place) This fiasco wasted me hours of time. Do yourself a favor and order a dress from somewhere else or head to a mall or basically anything but go to this store. If you must purchase something avoid interaction with Mary. She is completely clueless and obviously was not trained properly. Edit: The store owner called me a day after to guilt trip me, offer various excuses, and when that didn't work blatantly told me to the take review down and tried to bribe me. Unfortunately I will not be bribed.

Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

Ferrari Fashion is another boutique to browse through as you walk around downtown Royal Oak. I must…read moreadmit, not many of the clothing items caught my eye...although they had a really cute yellow jacket I was checking out. They also have an assortment of accessories, that was actually more interesting to me. I am such a hat fan, and saw many cute caps in their collection. The prices are mediocre. Not too expensive...but also not cheap enough to buy everything you like. The shoes are cute and fairly inexpensive, as are the wide array of jewelry pieces.

They were so sweet in helping me finding a hijab to match a dress for an event. They had so many…read moreoptions and sizes of hijab. Also the store is so clean and organized and cute will be back !

I have ordered four premium jercey hijabs. They sent me 4 Jercey hijabs. However I have paid for…read morethe premium ones. Which I ordered one last year and loved it. These jercey hijab are very thin and low quality China material. I asked for the exchange that u sent me the wrong item. After checking everything they claim these things material are our premium Jercey hijabs. They ask to do the return process but we will deduct the shipment cost on both sides. However my shipment was free because I spent $100. Even Chinese stores are better than these Muslim sellers, no matter what you buy for how much they return you the all amount and provide the return label. Modish hijabs have reduced the product quality they shouldn't charge customers for both ways shipping cost. Both way shipping cost is aound the price of one premium jercey hijab. Very much dishonesty from our own Muslims. May Allah show you some sign to become honest and wise with Umma.

The lady who owns this shop is very friendly and nice, Ive have to tweak one of my locs but…read moreotherwise they were nice and neat. If you're looking for someone who does perfect squares and equal parts all over your head then you should probably find someone else. The product that she used to twist my hair left some type of tan residue that fell out a few days to a week later. I also picked some of it out, the biggest complaint I have is that she wasn't on time and I sat around and waited an HR plus after my scheduled appointment. So I was in the shop a lot longer than intended because my appointment ended up taking longer than I expected. Instead of a 3pm appointment I started pretty close to 5pm and go out of there a few hrs later. Other than that it was a pretty nice place to start my locs.

Still have customers coming in while performing electrical work. Fuse kept tripping while under the…read moredryer. Theres a random woman charging you $5 dollars to wash your hair which doesn't come out of the total. Wasnt offered a discount for inconvenience.

I am 4 years locked with LaniLocks, best decision I ever made. My Certified Sisterlock Loctician…read moreSharika is great. My experience from beginning to present has been absolutely awesome. I received a very inclusive and informative consultation; my installation process was friendly, informative, comfortable with a very open atmosphere for questions. Worth EVERY dollar!!!! There is nothing I would change about my Sisterlock journey. Sharika ROCKS!!!!!

I paid $1,750 for a Sisterlocks installation at LaniLocks and followed every aftercare instruction…read moreexactly as provided. At my three‑week follow‑up appointment, the stylist contradicted her earlier instructions about washing and warned that she might charge me next time if my hair "did not hold," even though the stated maintenance fee was $185. Between appointments, I contacted her multiple times with concerns about slippage and attempted to send photos. My concerns were repeatedly dismissed, I was told my hair was "fine," and I was instructed to "trust the process." She refused to review the photos I tried to provide. Although she initially presented herself as open to questions, her demeanor became dismissive, rude, unreasonable, and unapproachable whenever I raised concerns. Instead of listening or offering guidance, I felt blamed and emotionally dismissed. At my six‑week appointment, I became visibly upset and was crying while trying to explain what was happening with my hair. I did not feel compassion, reassurance, or professionalism. Instead, I felt unheard and unsupported during a service I had paid significantly for. At that same appointment, I was told my hair was "messed up" and was charged $585 without prior notice, agreement, or explanation -- more than triple the stated maintenance fee. Two days later, another loctician corrected a few locks and pointed out that part of the original securing process had not been completed properly. I attempted to handle the situation respectfully and professionally, but my concerns were repeatedly minimized and never resolved.

I've been having my hair cut and styled at Rima's Salon for several years and have never been…read moredisappointed. Great service and good prices.l highly recommend .

Mohammed is one of the nicest tailors I've ever met. Always so accurate and on point. Willing to do…read morewhatever it takes to make the customer happy. I drive an hour just to see him and have him tailor my clothes.

Outstanding experience getting a wonderful tailored suit on my difficult frame from Mohammad..Great…read moreadvice,service and price..Without question a skilled courteous gentleman who makes every effort for perfection..Worth checking out before investing elsewhere in a quality suit..Highest rating I could give..

Mimi's was an excellent experience all around. I was looking for a specific dress and had a short…read moretimeline, so I did verify they had the dress in stock before making an appointment. Once I was there, they listened to concerns I had with how I would like the dress to fit and asked questions to make sure they understood the type of dress styles appealed to me. I ended up buying two dresses for separate events, the one I was looking for and a gorgeous one that was recommended to me. The entire staff was friendly and made sure I felt welcome.

Mimi's Bride here!! ‍…read more First off I'd like to start by saying that I'm SO glad I didn't allow the negative reviews to deter me from giving this place a shot. Not only did I find my dream dress here, but from the minute I came in I felt like family here. I highly, highly recommend this bridal boutique if you are in the southeast MI area! All of the employees are so sweet and genuinely invested in giving every bride the perfect bridal experience. Being a plus size bride, I struggled to find shops that carried dresses in my size and Mimi's is one of the few where I was able to actually try on dresses that fit. I ended up going for a dress that my mom found (mom always knows best!) and they worked with me as I turned a couture gown into a custom design specially made for me. They offer in-house alterations at an added charge and even though the prices are steep, the quality speaks for itself. For reference, my budget was $3,000 -my dress & veil combined ended up being just under $2,000 and I paid $900 for alterations (keep in mind I re-designed the whole top of my dress and had 15 bustles!) so I still came in under budget and ended up with a unique one of a kind dress that no one else has. While I went the extra mile for my dress, I can confidently say that all the gowns here are amazing quality and do not need any alterations apart from tailoring it to fit your body perfectly so many brides from my community have chosen Mimi's bridal in recent years and they all looked stunning in their gowns!