Absolutely Love This Store. We buy our furniture, Desires Here. They Treat You Like Family.read more

You don't have to come here with a plan, but it helps. I don't care who you are, if you step…read morethrough the doors to Home Again? You're leaving with something. Even if it is these amazing brass walking candlesticks that you didn't know you loved already. We have met a few people who run the shop, but it is Sophia who has been the star for us . From helping with finding just the right piece of furniture, to helping put together reasonable packages, to convincing you that something might, or might not, be the right fit for you. She was the star of our experiences there. So far, we have 2 sets of furniture consisting of 12 pieces that fit our new home perfectly and I'm convinced there will be more in our future. We have a relationship with Home Again and I expect it to be a long one.

Terrible Person! Set…read moreup to look at a house from her. Loved the house, loved the area, loved everything about it. Did all the paperwork. Had a co-signer. Had to pay background checks on me and my wife, but were told they could not run any of the checks until the co-signer filled out their part of the paperwork. Co-signer was going down to fill their part out two days later. Got a phone call that they decided to choose someone else for the home, which was ok, but when I went to pick up my deposits, I only received my wife's, and the deposit for the home. Was told they ran mine, but yet they couldn't do anything until "ALL" paperwork was filled out. Typical.... Denied before everything was ran, and run with what money they could get from me. Very shady realtor would not recommend unless you like slumlords that nickel and dime you to death, and then tell you your denied before any information was verified.

If I could give no stars I would. I applied to rent a beautiful home they had and because she…read morewanted to do a home visit she didn't even send the application in. I currently live in a different state and own two well mannered cats. They know better than to claw at things, but just because she put new floors in, she thinks the cats (who together weigh about 4 pounds) are going to demolish the floors and claw stuff up. In addition, the application fee was $100 and this woman thought she was going to keep the $50 like she would if she actually sent in the application. BIG NOPE TO THAT BUD. It was great wasting my time for a week looking for a house... GFC

I was blessed with an opportunity to accept a new job that would bring us from NY to Northeast…read moreOhio. Selling a house is the easy part; finding the perfect new house to buy is the challenge. It's especially difficult when you are unfamiliar with the area and trying to find and purchase a house remotely while out of state. We found the dynamic duo of Jenna Koontz and Rich Feezle, of all places, on YouTube! We were trying to learn more about the area and kept searching YouTube videos, not for houses or realtors, but for general tips about the community. We kept coming across the same two faces, Jenna and Rich! We just knew, "We want them to be our buying agents in Ohio!" We came to visit one weekend and in hindsight, we realize that Rich and Jenna were showing us homes over an immensely large area! All was not for waste, though. In the process, we came to learn various communities and honestly, the pictures of a home online are never what it looks like in real life. That goes in both directions. We had some 5-star "wows" on our list based on online listings only to be severely disappointed in person. Conversely, we had some "ho hum" 3-star homes on our list that in person were stunning, but just not right. After a grueling, long day, we found THE ONE! Our dream home. We immediately went back to the office and wrote an offer. After multiple iterations, it was ours! As expected, Jenna and Rich were AMAZING!! Every step of the way. Their knowledge. Their expertise. Their enthusiasm. Their empathy and support. Empathy and support? Well, yes. As much as I would love to say the deal went smoothly, we ran into multiple situations where either the seller and/or his agent were stonewalling us, even on move-in day! Yet, through it all, Rich and Jenna were always on our side and literally, by our side. The bottom line is that we were right about Jenna Koontz and Rich Feezle all along. We picked the absolute best agents one could ask for along all the trials and tribulations of this purchase. We LOVE LOVE LOVE our dream home and are most thankful for these two for making our dream come true. It goes without saying that we HIGHLY recommend Jenna and Rich (Rich and Jenna) for ALL of your real estate needs. They are absolute rock stars. I also want to thank the upper management of Howard Hanna who stepped in and stepped up to make things right when one of their own (selling agent) was dropping the ball. Even though Rich and Jenna were our primary points of contact, I received unsolicited calls from several HH managers and vice-presidents. Every organization has its bad apples, and the selling agent was clearly one of them. However, the Howard Hanna team made sure that he didn't sour the whole bunch. Thank you Jenna and Rich! Thank you Howard Hanna! Perfect examples of the perfect realtors.

We called Gault when we returned home in the evening and discovered there was no heat in the house…read more A service tech was assigned and we received a call the next evening from Jessie Williams who was very cordial and courteous. He was very knowledgeable and found the problem right away. He explained all the repairs he would make and the work was done in a very timely manner. I would definitely give him 5 stars for his professionalism. He also explained a maintenance program to us which was a real savings. Bob & Shirlee

Everything was done properly and fixed my problem in a reasonable time. Bought AC unit last year…read moreand very satisfied with that also.

I will never, ever recommend this place to anyone. I called ahead and booked an appointment with…read moresomeone to discuss cabinets for the house my fiance and I are building. When we got to the appointment we met with a woman who felt the need to list off all of her credentials. I informed her that we were at the end of our budget and would like some cost saving options (ie laminate counters instead of granite). I told her I want our kitchen to look nice, but I do not need high end products. She built us the kitchen she wanted us to have. No one can believe us when we tell them what she quoted us. She had the nerve to quote our highest package STARTING at $73K. Yes. $73K. The second package was quoted starting at $61K. And the third package for us peasants who can't afford gold counters started at $30K. I could not believe it. I replied to her and told her she should be ashamed of her customer service. If you want to provide service to people who can and want to pay that much for counters then fine, do it. But when people come to you with a budget and explain their circumstances, LISTEN. If you have to tell us you're out of our price range then do it. Don't insult us by quoting us SEVENTY THREE THOUSAND DOLLARS. We went to Home Depot and got the same exact package for $9K. LOL. $9K. Call Jim if you need any work he's AMAZING!

I had a new tub and shower surround in my bathroom. They had to take out the old shower first of…read moreall and the guy who did the demolition which is the dirtiest part of the job never even laid down any tarps he was walking through my house getting rid of the debris, very poor and unprofessional second of all when the plumber put the fixtures in the tub on they were loose. You can move them back-and-forth. they weren't even secured to a backboard or whatever they do very poor workmanship for the amount of money I paid. I could've had my whole bathroom redone. I don't recommend them.

Truly could not have found a better place or people to rent from! Pet friendly which is so…read moreimportant to me. Land Lord's are easy to reach if needed- only ever had one matience inssue and it was resolved that evening!! Love my home here.

I lucked out with Rust Belt Rentals! I never rented until I met them and I'll never rent from…read moreanyone else if I don't have to. From the beginning they were down to earth, kind, accommodating, and helpful for this single mother and her child. I started with a beautiful townhouse apartment from them and the renovations were so luxurious! We still miss that place! Now we are renting a cute home that truly feels like home and we hope to be there for many years to come. I can't say enough amazing things about all of the management and staff at Rust Belt Rentals. They are quality people who care about their tenants.

I was blessed with an opportunity to accept a new job that would bring us from NY to Northeast…read moreOhio. Selling a house is the easy part; finding the perfect new house to buy is the challenge. It's especially difficult when you are unfamiliar with the area and trying to find and purchase a house remotely while out of state. We found the dynamic duo of Jenna Koontz and Rich Feezle, of all places, on YouTube! We were trying to learn more about the area and kept searching YouTube videos, not for houses or realtors, but for general tips about the community. We kept coming across the same two faces, Jenna and Rich! We just knew, "We want them to be our buying agents in Ohio!" We came to visit one weekend and in hindsight, we realize that Rich and Jenna were showing us homes over an immensely large area! All was not for waste, though. In the process, we came to learn various communities and honestly, the pictures of a home online are never what it looks like in real life. That goes in both directions. We had some 5-star "wows" on our list based on online listings only to be severely disappointed in person. Conversely, we had some "ho hum" 3-star homes on our list that in person were stunning, but just not right. After a grueling, long day, we found THE ONE! Our dream home. We immediately went back to the office and wrote an offer. After multiple iterations, it was ours! As expected, Jenna and Rich were AMAZING!! Every step of the way. Their knowledge. Their expertise. Their enthusiasm. Their empathy and support. Empathy and support? Well, yes. As much as I would love to say the deal went smoothly, we ran into multiple situations where either the seller and/or his agent were stonewalling us, even on move-in day! Yet, through it all, Rich and Jenna were always on our side and literally, by our side. The bottom line is that we were right about Jenna Koontz and Rich Feezle all along. We picked the absolute best agents one could ask for along all the trials and tribulations of this purchase. We LOVE LOVE LOVE our dream home and are most thankful for these two for making our dream come true. It goes without saying that we HIGHLY recommend Jenna and Rich (Rich and Jenna) for ALL of your real estate needs. They are absolute rock stars. I also want to thank the upper management of Howard Hanna who stepped in and stepped up to make things right when one of their own (selling agent) was dropping the ball. Even though Rich and Jenna were our primary points of contact, I received unsolicited calls from several HH managers and vice-presidents. Every organization has its bad apples, and the selling agent was clearly one of them. However, the Howard Hanna team made sure that he didn't sour the whole bunch. Thank you Jenna and Rich! Thank you Howard Hanna! Perfect examples of the perfect realtors.