Angie Lopez is an absolutely amazing Realtor! From the very beginning she was professional,…read morepatient, and truly dedicated to helping me find exactly what I needed. She communicated clearly every step of the way and always made me feel confident and supported throughout the process. Angie goes above and beyond for her clients -- she's knowledgeable, honest, and genuinely cares about making sure you're happy with your home. If you're looking for someone who will treat you like a priority and make the entire experience smooth and stress-free, Angie is the one! Highly recommend!

Angie was the absolute best agent I've ever worked with! She was awesome fixed the problems when…read moreabove and beyond for me and sold the property quick! She's one of the best real estate agents I've ever met and the best one in Ohio! I definitely recommend her!!!

If anyone lives in one of Kelly's rental properties and has problems with their carpet being…read morereplaced as promised before the lease was signed and not being replaced guess what she will never replace it she's too damn cheap she says it's not in the budget and people are getting sick from it trust me do not rent from this woman she is not worthy of owning properties check out the properties on four Mile run road my son rents one and they cannot even go in the bedrooms because they both get sick for it like a month at a time from the dog urine and feces in the carpet we peel that corner up last night and it is the most disgusting thing I've ever seen in my life for someone to live in it is uninhabitable she should not have a realtor's license and should not be allowed to rent real estate to anyone she's a money monger and a thief pictures to come shortly

While I can't speak for everyone at the brokerage, I would highly recommend you avoid working with…read moretheir realtor Kathleen Toohey. A close family member utilized her as her agent to buy her home, and after closing arranged for Kathleen's husband, Shawn to complete multiple repairs that needed done. She prepaid him $4,000 for various jobs he claimed he would be back to complete, and she never saw him again. She spoke to Kathleen who offered no solution, and when I contacted her myself she told me "once the contract is closed it's out of my hands, you should call him (her husband) about that". I of course did try to call him, left a vm and never heard a word...surpise surprise. I really am floored at the level of unprofessionalism and callousness that it takes to let your husband steal from a client and your only rebuddle is "well I got my commission so not my problem." I even called to speak to her broker about the situation, but that also got swept by the wayside apparently. I would be VERY cautious of working with this realtor in particular and honestly it doesn't speak volumes that the brokerage didn't seem to care either. I'm sure they will just say all of this isn't true to save face, but I just don't want anyone else to end up in the same situation. With so many options for realtors, I would look elsewhere where integrity is more of a priority.

I was blessed with an opportunity to accept a new job that would bring us from NY to Northeast…read moreOhio. Selling a house is the easy part; finding the perfect new house to buy is the challenge. It's especially difficult when you are unfamiliar with the area and trying to find and purchase a house remotely while out of state. We found the dynamic duo of Jenna Koontz and Rich Feezle, of all places, on YouTube! We were trying to learn more about the area and kept searching YouTube videos, not for houses or realtors, but for general tips about the community. We kept coming across the same two faces, Jenna and Rich! We just knew, "We want them to be our buying agents in Ohio!" We came to visit one weekend and in hindsight, we realize that Rich and Jenna were showing us homes over an immensely large area! All was not for waste, though. In the process, we came to learn various communities and honestly, the pictures of a home online are never what it looks like in real life. That goes in both directions. We had some 5-star "wows" on our list based on online listings only to be severely disappointed in person. Conversely, we had some "ho hum" 3-star homes on our list that in person were stunning, but just not right. After a grueling, long day, we found THE ONE! Our dream home. We immediately went back to the office and wrote an offer. After multiple iterations, it was ours! As expected, Jenna and Rich were AMAZING!! Every step of the way. Their knowledge. Their expertise. Their enthusiasm. Their empathy and support. Empathy and support? Well, yes. As much as I would love to say the deal went smoothly, we ran into multiple situations where either the seller and/or his agent were stonewalling us, even on move-in day! Yet, through it all, Rich and Jenna were always on our side and literally, by our side. The bottom line is that we were right about Jenna Koontz and Rich Feezle all along. We picked the absolute best agents one could ask for along all the trials and tribulations of this purchase. We LOVE LOVE LOVE our dream home and are most thankful for these two for making our dream come true. It goes without saying that we HIGHLY recommend Jenna and Rich (Rich and Jenna) for ALL of your real estate needs. They are absolute rock stars. I also want to thank the upper management of Howard Hanna who stepped in and stepped up to make things right when one of their own (selling agent) was dropping the ball. Even though Rich and Jenna were our primary points of contact, I received unsolicited calls from several HH managers and vice-presidents. Every organization has its bad apples, and the selling agent was clearly one of them. However, the Howard Hanna team made sure that he didn't sour the whole bunch. Thank you Jenna and Rich! Thank you Howard Hanna! Perfect examples of the perfect realtors.