We were told beginning of spring 2016 all exterior renovations as well as all windows and sliding glass doors (which the glass is very dirty and not cleanable) that all these things would be begun. It is July 2016 and nothing has been touched. In fact, workers haven't been at the building in months. Communication with the owner/management is very poor, and we are only hoping it gets better. When I've brought things to their attention, I get nothing but rude answers or no answer at all. Advertised in our lease and the website, we were promised a coin laundry set up for our apartment building. That has yet to be put in. We were promised central air, which only works 1/2 the time. The inside of the apartments are beautiful, it's a shame the rest can't be caught up on and that we were lied to. The building inside itself like hallways and stairs (not units) are filthy. I have cleaned it myself for all tenants 3-4 times and have stopped because I have got nothing for it. They've been telling us a contracted cleaner would be there, none has and we've been there almost 6 months. There was an issue with a tenant littering on our front porch to the building (leaving tons of junk wrappers, q-tips, paper, bottles, cans) and when I brought it to their attention they said they can't do anything about it because "unfortunately people litter and are pigs." Not the response I was expecting. The driveway is full of potholes, nails, copper pieces, glass, etc. I got 2 flat tires pulling in and out of my parking area just within 2 weeks of each other. After speaking with other tenants, 2 of them also had flat tires from this driveway. They claimed to have cleaned it, but I walk in the driveway daily and still see it everywhere. We pay our rent faithfully every month on time ($625) plus gas and electric, and feel our money is just going to waste as we've been lied to, get no answers, or get attitude. If the exterior of the building was done on time and things were taken care of in a kind manner, it would be a lovely place. Us, as well as other tenants, believe they have no more funding to complete the project on time, but are using our rent money to remodel the insides of the other buildings in brookwood estates. If we were told beginning of spring for our building, it should be put first as a priority being that we are paying tenants. Also advertised is a covered car port for 1 car per unit, I wouldn't consider it covered. There are holes all throughout the roofing of it, and as it rained last night and I was parked under it, you would think my car would be dry...it looked as if it was parked outside. A piece of the roofing from parking in the car port fell on one of the other tenants cars also...it's not safe by any means. It is almost August now...nothing has been started still. Still waiting for all the renovations which were promised, as well as our new Windows and sliding glass doors. I am disgusted having to pay my hard earned money on this place every month. read more
