$63,000 custom bath install. Yes I signed completion cert and yes I paid final payment. After…read moregetting snide remarks when asking them to correct obvious issues and during final inspection my wife pointed out small defects and asked " could these be fixed". Contractor replied by saying yes and pointing out more....then walked out with the check and signed completion cert...and never got anything she pointed out fixed. We felt it better to cut ties and we'll fix or pay to fix issues ourselves. Rooms not being worked on were covered in drywall dust for multiple weeks( including master bedroom,when they were specifically told my wife and daughter both have asthma). Cleaning was provided 2 times was sub par at best and we had to go behind them to actually clean many of the days after they left. Final cleaning after completion never provided. They started 3 weeks earlier than expected, which would've been fine, except I had guests in town and this was actually an inconvenience. Project Began Nov 3rd finished Dec 18th. quoted 24-36 days. Only 1 day lost due to weather. salesman said they don't use any sub contractors, delayed a week due to a shody drywalle SUB. another SUB came in and still couldn't get walls flat. check gap pictures above. I also doubt the two "utility" kids are W-2 employed. Existing plumbing constraints changed initial floorplan and we accommodated. Unfortunately this meant A closet was completely deleted from the plan ,still paid for though. The supposed make up for this was a small basement cubby we had was to be finished and shelves added. This was not done at all. A floor was added to the cubby and that's all. When asked why this was not finished I received the following reply. ------- That was one of many extras thrown in as good faith. I felt we went above and beyond. With extras adding electrical, plugs,switches,etc. cutting the mantle down caping staining and repairing the wall. Staining was going be part of it 28hrs worth,also the wasted lumber. The additional sub floor and underlayment. I threw in bundles of insulation, priming of the walls. I heard you mention you wanting the different lights I took back what I bought and got the lights you wanted without being asked. -------- A few issues with all the "extras" listed above. No "extra" outlets or switches were added. (Except the extra toilet out...see above picture) They simply moved the outlets that should've been in the closet we never received to the wall they couldn't get flat. Cutting the mantle down, staining and repairing wall. I told them it was a plan I had and asked for any pointers they could give me. They said they could do it. I expressly said that I wasn't paying them for that and please don't feel like you need to do anything extra. Unfortunately it was done as well as the rest of the work and will need redone. Either way, not an excuse to not complete contracted work, or work agreed upon when original scope was modified on site. 28 hours and wasted lumber was based on a miscommunication between salesman and contractor. I asked for 5" widow/door headers and baseboards and 4" window vertical and base casings. After being shown a picture of the baseboard they spent "28" hours staining (wrong stain, wrong wood) i noticed the size they planned on installing in my 7 1/2' ceiling basement bathroom. 1 1/4" thick, 5.5" tall. Who the hell wants that in such a small space. Contract even states " trim examples to be provided by customer" ...was never asked for the samples. No additional subfloor was installed...only required. Extra underlayment was installed....just not according to manufacture specs...taped seems and not patchwork pieces jammed in where they fit. Two bags of rockwool and $12 per light(4) were provided "free of charge" guess that makes up for all the rest of it. You'll notice most if not all pictures they use are factory produced pictures. Not of actual installs they've completed. Pictures I've attached are an actual job they've done. You decide.

I recently had our bathroom shower remodeled from an old fiberglass one-piece unit to a floor to…read moreceiling shower stall (see pictures). I am a very analytical person so I had twelve companies give me estimates for this work. I started with the TV advertised giants, you know who they are, but their price estimates were so outrageous due to their massive overhead that I quickly moved on to others. Even their gimmicky marketing attempts, such as free installation, were essentially lies and had no impact on the final price estimate. They even tried to call me after the initial high bid and offered to send someone out again to lower the estimate. Don't fall for these gimmicks. I finally hit a home run with Bath Builders in North Lima Ohio. They were straight shooters and gave me an extremely competitive offer right at the start. They offered the same products as the industry giants, but at a more competitive price with a more personable approach. The quality of the installation exceeded our expectations (see picture) and they offered some exceptional advantages as follows: 1 - They accepted credit card payments with no additional fees added to the estimate. 2 - They offered a lifetime warranty on all parts used 3 - They give a 50 year warranty on labor. No one else in the industry does that. Most other companies offer a 1 to 2 year warranty on labor. 4 - They use a proprietary gluing system that uses two components that no one else has. All other companies simply use an adhesive caulk. 5 - The personable quality of the employees from estimator to installer is unmatched in the industry. If you have a bathroom remodeling project on the table, I would highly recommend that you consider them for your project. I know you won't be disappointed. Bath Builders LLC - 11443 South Avenue, North Lima, Ohio 44452 - (330) 881-1121