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Pitts Brothers Contracting

5.0 (1 review)
Open • 8:00 am - 10:00 pm

Services - Pitts Brothers Contracting

Water heater installation

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5 years ago

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Revelation Plumbing - Mark is our friendly and professional lead install technician.

Revelation Plumbing

(20 reviews)

Observatory Hill, Perry North

It's really hard to find high quality service, especially when it comes to home projects…read more I'm thrilled to say that Revelation Plumbing absolutely excelled in every metric that matters to me. This is truly 5-star service. We had an issue where the pilot on our hot water tank went out and would not ignite. Revelation assured me they could check out my situation within 12 hours, and they provide these really nice text messages to give you precise updates on ETA, allowing the customer to plan their day accordingly. When Mike from Revelation showed up, he spent a little bit of time checking out the issue, and then correctly diagnosed it as an assembly failure. At this point, he laid out my options: replace the part, replace the tank, upgrade the tank (go bigger or go tankless). Mike gave me all the time in the world to sort out what I wanted to do, even allowing me to do some researching on the internet. When I had some questions, he gave me very honest, objective, fact-based responses, and he didn't try to sway my decision one way or the other. I really appreciate how he allowed me to perform due diligence and take my time. Considering that we'll be in the home for a while, I decided to take the plunge into tankless (on account of a recommendation from a friend who did the same thing), and the Revelation crew was able to show up the very next morning. What I appreciate most about the crew was not only their timeliness, but their attention to detail, their conscientiousness, and their workmanship. Luke spent a fair amount of time scouting the area and carefully planning how he wanted to execute this project. He even made some recommendations to me that I hadn't considered while checking in on my own preferences as well. It was almost as if the team had been working in their own house. Once they got started, they took every step very carefully, making sure that they did it right rather than simply got it done and rushed it. The end result was fantastic, and I have zero regrets going tankless. In fact, the first thing I did today was run the dishwasher and the shower at the same time with zero problems. A lot of places try to use high pressure sales or opt for quick-fix solutions that are budget-friendly but ineffective in the long run. There's also a very real communication problem with many businesses, failing to be timely or transparent. Some even have this "your job is too small for me" attitude. I didn't get this vibe from working with Revelation at all. They're one of those companies that have a way of making you feel like you're their only client. I consider Revelation to be part of my go-to "A Team," and given the quality of their work, how they source only the best brands and parts, and how they communicate every step of the way, it's a no brainer to use them for all of my plumbing needs moving forward. I'm so happy we crossed paths.

Our daughter's house in Pittsburgh had a gas leak that could be smelled. Gas company turned off…read moregas - HELP! Revelation Plumbing came out the next day. An 8' piece of (very accessible) pipe would need to be replaced with estimate of $2500!!! I asked how they could justify that price - they said, "we're not as expensive as some companies." I said how much do you get an hour? $400/hour! AND $450 for 8' pipe. We said, no way!" Had job done with new pipe - and inspected by gas company - for $800. Buyer beware of these guys. They also offered to replace our "stack pipe" - drain pipe from upstairs fixtures - for $14K! Why? Because of a leak at the bottom of the stack in the basement. To be fair, though outrageously expensive, they have done decent work for us in the past.

EMS Plumbing & Heating

EMS Plumbing & Heating

(7 reviews)

I am a writer for many types of articles so I evaluate businesses all the time. I was also an under…read morecover shopper in my career at one time, so I KNOW what to look for and what to stay away from in a business. EMS PLUMBING and HEATING is THE BEST and most professional Company that I have used. From their President and Founder , Ed Snitzer to their staff of professionals they are 1.) responsive 2.) professional 3) product knowlege is key and 4) intelligent. No pants falling plumbers here---only articulate and thinking people who take their customers plumbing and heating issues seriously. Recently, when I had an emergency with water pouring out and called 5 other plumbing companies only to hear "they are out to lunch" over and over again---EMS's owner, Ed Snitzer answered his companys calls because as he said " I dont want my customers getting an answer machine" He did this again when he was in the HOSPITAL! Last, He came over and helped me with his arm in a sling after therapy..because I couidnt stop the water. Denny, Marino and Ed installed a new water heater without a glitch and went the extra mile when I requested a new part. Denny is the nicest guy and you dont have to fear having him in your persoanl space ( home) like some other plumbing companies. They are fair and reasonable in their pricing. I HUGELY recommend them. Linda Wilson

Had my tankless water heater stop working last evening. Called EMS this morning after a getting a…read morerecommendation from a friend. I was not expecting any service today as I know many business are so overwhelmed and I have not needed their services previously. They offered to try and fit me in and they did just that. Denny did an excellent job diagnosing and fixing my water heater. I'm very appreciative and will use them yearly to clean my tank. Excellent service. Excellent value and price.

Pitts Brothers Contracting - contractors - Updated October 2026

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