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    Kiwi Services

    3.2 (37 reviews)
    Open Open 24 hours

    Services - Kiwi Services

    Air duct cleaning

    Biohazard cleanup

    Carpet cleaning

    4 More Services

    Damage restoration

    Mold remediation

    Rug cleaning

    Upholstery cleaning

    Kiwi Services Photos

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    Recommended Reviews - Kiwi Services

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    Bob S.

    First time they did a good job cleaning carpets in our house; BUT 2nd time was a horrible experience. They offered a discount special price to come back and redo carpets within the year. We had the house on the market so had them come back to do a cleaning for the special price. The tech was only there 15 mins and our neighbor watched as he didn't bring much equipment into the house. He called us to inform us the house had pet stains and every room needed special pet treatment which would cost over $600. Our dogs had not been anywhere upstairs in years thanks to a gate at bottom of the stairs so we knew he was not telling the truth. Told him only do the cleaning; nothing else. He left and our neighbor went into the house- carpets did not show signs of moisture/cleaning. there was a big stain in the middle of the master bedroom which WAS NOT THERE WHEN TECH CAME INTO THE HOUSE (Our neighbor had done a cleaning of the house for the upcoming inspection by potential buyer). I called Kiwi to complain and they said they would refund the $62.78. This was in May; no refund was issued and after several communications expressing my dissatisfaction and where they said they would refund; it never happened. Based on my experience that "come back and redo the carpet" special is a scam for them to charge additional costs for services that aren't needed. See pictures showing the stain and the color of the water after our neighbor redid the carpet with their carpet cleaning machine.

    This is the rug in our Living room before Kiwi cleaned.

    I want to start by saying that I have never in my life left a negative review. Not once. We may not use a particular company again or choose not to eat at a restaurant again, but never once have I left a negative review. That should tell you something about our experience with KIWI. I contacted KIWI in Dallas the week of July 15th. They came by our house the following week and picked up 2 rugs. The rugs could stand to be cleaned but certainly weren't stained or dirty. I have attached "before KIWI" and "after KIWI" below. One rug was in our TV room and the other in a living room. Kiwi brought the rugs back approximately 10 days later. When we unrolled the rugs they had stains all over them and the sides had been badly stretched out. We were shocked. KIWI apologized, took the rugs back. It was 6 weeks more weeks before we ever heard back from them. That was only after I had been repeatedly calling them. When KIWI finally returned the rugs in September --the rugs looked 20 years old. I guess repeatedly washing /cleaning them to get the stains out ruined them. The rugs were totally destroyed. No consistency at all in the rugs. You could literally fold them in a small square. There was no color left in the rugs and they were still badly stained. Fortunately, the rugs were only $1500 and not horribly expensive. We told KIWI to keep the rugs and we ultimately had to purchase new ones. Since then, I have. reached out to KIWI numerous times to try and resolve it. The Owner of the franchise (I think his name is Hassen) hasn't even had the decency to call us back). Accidents happen. The question is how a business reacts when it does. Do they make it right or ignore the customer? By the way, you might want to read the back of KIWI's contract /PO that it has its customers sign. It contains a limitation of liability clause which essentially says if we destroy your property, we are only required to return your money. We don't have to replace your property. Absent extenuating circumstances those clauses are typically enforceable in a court of law. I'm still considering suing them as a result of how they chose to treat us. Fortunanetly most businesses don't treat their customers that way. However, its the ones like KIWI, that will then try and hide behind those clauses to avoid doing the right thing. I would NEVER use this company or recommend them to anyone. They should not be in business and hopefully by taking the time to send this review, it may prevent them from doing this to others in the future.

    Niki S.

    DO NOT GET YOUR RUGS CLEANED HERE. Never been so disappointed in a company. They took over 3 weeks to "clean my rug", tried to charge me the same price that I bought the rug for and then returned it with the same stains and dirt on it. Will NEVER use them EVER again. I will make sure all my friends and family know the same. This is the worst service I've ever received and I want my money back.

    Do no business with this con artist - KIWI will damage your property then disappear - 100% incompetent ass clowns!!!

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    1 year ago

    Very good service and really affordable. Will continue doing business with Kiwi. area rug smells super fresh and clean.

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    2 years ago

    I've consistently used Kiwi and they have always been prompt and done a great job with cleaning my couches and carpet.

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    Angela E.

    Thank you so much for the review, Rajni!

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    Angela E.

    Thank you for your business!

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    Angela E.

    Thank you for your review, Wanda!

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    11 years ago

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    Ask the Community - Kiwi Services

    Review Highlights - Kiwi Services

    Will continue doing business with Kiwi.

    Mentioned in 3 reviews

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    Nicks Air Services - Get your new HVAC System today and be ready for the hot summer call today! Rheem

    Nicks Air Services

    (295 reviews)

    WARNING: This company was bought by Dunrite Heating and Air. Please read their reviews before…read morecalling this company.  I had a terrible experience with this company and was eventually forced to file a credit card dispute because I was charged for services that never got started. So the problem I wanted to get addressed was that the exhaust pipe from my attic furnace was collecting condensation and causing a leak. 1. Initial Visit: A technician came out to diagnose the issue. He said that the pipe had to be replaced due to rust and the cap had to be added to the roof end of the pipe because it was completely missing. He charged me $3000 for replacing two sets of pipes. I thought it was expensive but went through with the transaction because of the high reviews on yelp. 2. Failed Service: On the scheduled date, technicians arrived but refused to replace the pipe because my roof was "too steep." I was told they would reschedule with a crew equipped and willing to work on steep roofs. 3. No Follow-Up: The company never rescheduled this service. I tried calling them multiple times but the only response I got was that they would call me back. (the customer service rep was kind and responsive) Do not use this company if you want reliable service or basic communication.

    Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

    Piedmont Duct Cleaning

    Piedmont Duct Cleaning

    (1 review)

    Lakewood

    Had them clean air ducts after moving into new place. Ryan was responsive late at night when I…read morerequested quote and scheduled for next morning. Christian explained everything, took before/after photos, and gave maintenance tips. Maybe slightly pricey but quality work. Ducts needed it badly based on what came out.

    From the owner: Piedmont Duct Cleaning brings a breath of fresh air to Dallas homes and businesses with…read morecutting-edge air duct cleaning services that prioritize your family's health and comfort. Since 2015, this locally-owned company has revolutionized indoor air quality throughout the Dallas area, combining state-of-the-art equipment with genuine Texas hospitality. Manager Ryan Roberts leads a passionate team dedicated to removing dust, allergens, and contaminants from your HVAC system, ensuring every breath you take is cleaner and healthier. What sets Piedmont apart in the competitive Dallas market is their commitment to transparency and customer education. They don't just clean your ducts—they empower you with knowledge about your home's air quality while delivering exceptional results that speak for themselves. From residential duct cleaning to commercial HVAC maintenance, their comprehensive approach tackles everything from pet dander to construction debris. When Dallas residents choose Piedmont Duct Cleaning, they're not just hiring a service—they're investing in cleaner air that transforms their living space into a healthier haven.

    Rescue Air and Plumbing - #RescueAirPlumbing

    Rescue Air and Plumbing

    (596 reviews)

    Northeast Dallas

    I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

    I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

    Kiwi Services - damagerestoration - Updated May 2026

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