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    Kittyhawk Pharmacy

    3.3 (4 reviews)
    Open 8:00 am - 5:00 pm
    Updated 2 weeks ago

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    Walmart Supercenter

    Walmart Supercenter

    (29 reviews)

    $$

    Really bad customer service. I asked the guy in the electronics department (Pete) if he could tell…read moreme if Walmart had a certain microphone. I was polite, as always. The guy didn't even answer me at first. Then he said he was in the middle of something and pointed me in the direction of the microphones. He treated my son and me with less dignity than one would show a cockroach.

    So I have placed an order online, and it was canceled because there supposedly was none in stock…read more So I called and spoke with 1800Walmart, and talked to a guy named Muhammad. He told me to reorder for the alternate which was just a difference in color, so I did so. He stated he was going to expedite it. I then drove to the store, and my phone dings, and it says order delayed until tomorrow. I then call the store from the parking lot because I'm already disgusted. I speak with a guy he is calm, and nice about things he says he is going to try to fix it. He puts me on hold and a woman picks up. I tell her I'm on hold waiting, and she says she is taking the call over. I have to spend five minutes explaining it to her again. She then says there is nothing she can do. She is not just going to give me something I haven't paid for.... Are you calling me a thief cause that's how you made me feel.....Excuse me ma'am you have $450 dollars of my money tied up...... Ummmm it's been paid for twice. I ask for a manager she claims to be the HR manager. I ask if there is a customer service or higher manager there she states no. I proceeded to let her know I'm in the store, and I went to the customer service desk, and I asked Eli for a manager (Eli was cool, and wanted to help). He contacts Porcelain who tells me she is the front end manager. She tries in every way she can to help me, she even called her boss trying. There was nothing she could do, but she tried. It's not always what you tell someone, it's how you tell them or if you even try which the First Lady did not. The First Lady also lied she is not a manager, and she was not the only manager in. I even gave her a chance to admit she was not the only manager there, I warned her I am super nice until you cross a line, and then I will walk through hades to be as petty as possible. As far as customer service she needs demoted, and retrained in customer relations. Porcelain needs a raise, and could teach the other lady how to treat customers. I will be as petty as I can be, and will be contacting every manager I can all the way up the chain. If nothing is done they will lose me as a customer, and a Sam's Club customer, and I'll be taking a huge corporate account somewhere else as well. You need to remember that guy you treated like a nobody could be a somebody but you will find out soon...

    Kittyhawk Pharmacy - pharmacy - Updated May 2026

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