Found this shop after stopping at ten different places to find a hat for my husband that didn't have OBX plastered on it. By the way, we just got married and are on our mini moon.
We walked in knowing exactly what we were looking for. We probably looked like we were on a mission, in which we were. We went from one hat rack to another, skimming through quickly. He specifically wanted a volcom hat and from the logos on the front of the shop we could tell this was the place.
While we were looking through the different hat stands I noticed there always seemed to be the same employee where we were. I'm thinking, " maybe he wants to make a sale". Everywhere we went, there he was.
After he found the hat he wanted we made our way up to the front, closer to the check out station by the door. I was looking at a few items placed near the check out counter.
The girl at the counter stole our attention by abruptly asking if we were " ready to Pay for our things", in a disgusting tone. My husband said " if she doesn't want anything then we're ready, do you want anything sweetheart?" I replied " nope I don't want anything " matching her tone.
I was so taken back and confused by this girls tone. I'm thinking "' wow, does she want our money?'" '" maybe she's having a bad day, it's beautiful out...she wants to be at the beach."' She then continued with a snide remark and smirk and said " let me take off this pesky tag for you". You know, the security tag that you have to take off with a key.
We walked out of the store and I asked my husband what was up with that girl? He told me they thought we were stealing from them... And then it hit me. They thought we were Stealing from them!!?! I had never been followed before, this was absurd!
I left the store feeling ... I can't even describe it. When he told me that , I turned around and looked at the front of the shop in disbelief. I wanted to go back and say something. Whether I say something or not I'm still "the criminal".
1 star for the Volcom hat that we bought and 1 star for the snide remarks from the sales associate.
Look, we are just tourists and will only be here for a week, I get that. And it is a touristy spot, I'm sure they get their fair share of attempted thefts, but man did I feel shitty leaving that place. I encourage mgmt to train their employees on spotting potential shop lifting correctly. They failed and in return treated a paying customer horribly. Worst part of our mini moon by far! read more