Bill F.

Kitchens Etc. completely remade our kitchen and laundry room. They did a fantastic job! Danielle and Mindy were outstanding, invested in the outcome, and enthusiastic throughout the process, making the vision come true. All the people on site who did the work were skilled in their trade and professional. Danielle was great at keeping me informed of the schedule, and the entire remodel was done within the timeframe discussed. If you want to remodel your kitchen, bathroom, laundry room, or your entire home, Kitchens Etc is the place you should call.

Kitchens Etc. renovated our kitchen, wine cellar, an upstairs bathroom and our upstairs hallway. From the moment we entered the showroom, Danielle and Mindy took care of us, offering insightful ideas, spot-on guidance and the three C's -- communication, common sense and caring. Communication -- We always knew what was happening every day. Schedules were met, promises were kept, and if there was a hiccup, we knew about it beforehand. To be clear, there WERE hiccups (in flooring and stone work), but even those were handled. Flooring America and Ventura Stone stepped up and made everything right. And in the case of Ventura Stone, at no extra cost to us. Common sense -- Danielle and Mindy never pushed us to do more than the space asked for. They also disabused us of dumb ideas. Not an easy thing to do. Caring -- Danielle and her impeccable team -- the demo guys led by Gabriel Martinez and his father; Chris and Hector on electrical; Chris and Ryan carpentry; and the boys at Taylor plumbing -- took care of us from start to finish. We suffered the loss of a close family member during the remodel. They were aware and sensitive to our grief. They worked around us when they needed to. As for timelines, the core promise of 10 weeks from demo to a nearly-finished, usable kitchen was met. That has never happened with a contractor in our lives. Of course, it went longer than that, but that was mostly due to The Snowball Effect. When we saw how good the work was, we couldn't help expanding it to other parts of the house. We put the Etc. in Kitchens Etc. We are the children of exiles who came to this country for a better life -- and found it. Our home is our heart, and our kitchen is our soul. We spend a lot of time around the island with family, friends and loved ones. Kitchens Etc. allowed us to turn a dark, granite-covered area, run down by wear-and-tear, into a bright, open space that let the light back into our world. They transformed our kitchen and transformed our lives.

We had a GREAT experience with Kitchen Etc! We did a full kitchen + pantry + bar + entertainment center + flooring remodel. Kitchens Etc. was full service and included all design, project management & contractors services. We worked primarily with Danielle and she was amazing. They were incredibly transparent about pricing & timelines. Overall the process was very smooth. It was so fun watching the transformation and we could not be happier with how everything turned out -- beautiful work that exceeded our expectations. Absolutely would use them again for any future projects!!!

Kitchen's Etc. did an excellent job on my kitchen remodel. My kitchen cabinets were falling apart and there was a lot of wasted space. Liked what I saw at the showroom and set up appointments from there. Melissa came out to see my kitchen and designed a beautiful kitchen with sleek lines and extra storage. Any remodel will be stressful, and most things will take longer than you hoped but the results are worth it. There are many items (cabinets, counters, backsplash, drawer pulls) you will have to decide and get ordered before the work starts. Melissa will try to make it as easy as she can and will keep you informed of things you need to do and when they will do the work. The workers that came to the house were professional and personable. Once demo starts, it was about 6 and a half weeks before the kitchen was functional. There were a few small fixes after that, but no major issues. Yes, I would recommend Kitchen's Etc. Photos were taken by Kitchen Etc. photographer

Lissa C.

I did my whole house with Kitchens Etc - we build our house from the ground up, so I needed cabinets for the kitchen, laundry room, and every bathroom. Melissa is an amazing designer, and so helpful. She thought of every little detail, and really listened to my specific needs. I'm SO happy with how everything came out. Dean made sure it was perfect, and that. I was really happy with everything - and I am! I also really appreciate that Melissa set me up with a binder, so I'd be organized and could track the progress of everything. What a big help! And she gave me samples of the materials that I could take with me when choosing flooring and tiles. She just made the whole process a fun collaboration, and a great experience. Very grateful!

C B.

The remodel of our kitchen has been completed for about a month now and we just love it. Danielle helped us with the selection of cabinet finishes, counter tops, and back splash, based on my stated preferences for style and working with the existing flooring style and colors.She even helped redesign the layout to be more efficient and provide us with the full pantry our previous kitchen lacked. They gutted the kitchen and laundry room. Their crews did all of the electrical, plumbing, cabinet installation, tiling, and did some additions to the existing flooring as required by the removal of the old cabinets. They were able to match the levels of wood laminate in the dining area to the kitchen tiles so that there was no need for a transition strip between the two. The work took about 6 weeks - slightly longer than the 5 weeks estimated. Anything I brought up that wasn't right was fixed immediately without argument or complaint. The only glitch was a delay at the beginning because they prefer to estimate everything but the contract work, which left us wondering about the final cost. After talking to our neighbor, who also used Kitchens Etc a few years ago, we called Dean and he agreed to come out and provide us with the complete estimate. We are happy we did that.

Robert O.

We have been more pleased with every aspect of Kitchens Etc total remodel of our kitchen than with any construction or remodel project we have ever done. We feel enormously grateful to Dean and Danielle and the whole crew. To put it in a nutshell: Work is beyond excellent. Promises are kept, including the promise to do each aspect of the work when it is promised. When something isn't quite right they make it right. They were a joy to work with: professional, friendly, considerate. They blew us away.

Justine C.

I'm so happy that I chose Kitchens Etc. to do our kitchen remodel! We had a big project on our hands...we not only wanted bring our kitchen out of the 1970s, we wanted to move our kitchen to the other side of the room. We new this would be a large project and received several quotes. Kitchens Etc. was not the cheapest, but they also weren't the most expensive. We ended up choosing them for several reasons: 1) The cabinets (semi custom) were great quality; 2) They had a larger variety of cabinet colors/styles to choose from, compared to some of the other companies we received quotes from; 3) They were honest and set realistic expectations up front about possible problems we could encounter; 4) The designers, Sara and Danielle, were very talented, knowledgeable, and accommodating; 5) They had no problem if we wanted other contractors to do portions of the work (for example if we had our own painter or tiler), or if we wanted to do some work ourselves (we did our own demo); 6) Their show room was larger than most, which is nice when you want to see all sorts of options, and it's local (Simi Valley); and 7) When I compared Kitchens Etc's quote to some of the others I received, I found less inflated (for lack of a better word) pricing. I say this because...as an example, we have a professional painter in the family, so we knew that we were going to use him for our painting needs. When I would receive quotes I would have him look at the painting quote we received just to give us an idea how "inflated" the company's pricing was. Some of the companies we saw wanted almost DOUBLE what our painter said was a reasonable price for the job. We also have a family friend who is a plumber, and although we didn't use him for our plumbing on this project, he looked at the quotes we were given to give us some perspective. We understand that companies need to make money, but we wanted to find out exactly how much money the companies were trying to get out of us...and Kitchens Etc consistently was more reasonable in that regard. Ok, so those are the reasons why we chose Kitchens Etc. and like I said I am so glad we did. During the majority of our project Chris, the electrician, was our main contact on the job. From day one he gave us his cellphone number and was always responsive to questions or concerns we may have had. About two weeks into the remodel, when I had the crazy idea to open up the rafters (which we LOVE), he was the one I contacted. He came over right away, as well as the designers Sara and Danielle, and we worked out a plan to tackle the project. This obviously added an extra cost to the remodel, but what I loved is that I never felt "nickeled and dimed." We had several little changes, an extra outlet here, an additional light there, etc. and they never came back to me saying "oh well its $15 per outlet" or "that's an extra $30 for the light." I appreciated that. Overall, I really felt like I mattered as a customer. Every person that walked in my door from Kitchens Etc. was polite and hard working. I was never concerned about them being in my home when I wasn't there, they were great with my dogs, and they always left my home clean (as can be during the middle of a remodel). Now, for closing thoughts I'll leave you with the one and only "con" about Kitchens etc. and that is the timing of their quotes. When you shop around for kitchen remodel quotes, as a customer you want to gather as much information as possible so that you choose the "right" company/person to do the job. When you first visit Kitchens Etc. they will send a designer out to measure the area. In about a week or two you will be able to go in and see the beautiful computer rendered design and get a quote for the cabinets and installation of those cabinets. And maybe this is all you need so this isn't a "con" at all for you. But in my situation I needed all the plumbing, gas, and electrical relocated as well as the installation of a range hood etc. This initial quote does not have that pricing on it. In fact, in my situation, they would not give me a quote on those things until I committed to going with Kitchens etc. on the cabinets. Now, when Kitchen's etc. does give you that full quote they send an electrician, plumber, painter, tiler etc. etc. to your home to give you the most accurate quote possible. This no doubt costs them money, which is why they probably don't do it before hand. But as someone who is shopping around, this can be nerve-wracking. Fortunately for me I loved Kitchens etc.'s cabinets and their design/design team, so I was willing to make the leap of faith and thought worst case scenario I would get someone else to do the rest. But as it turns out, when I did get the full quote I was happy with it. The remodel took about 6 weeks (basically finished at the end of March). Kitchens etc. has continued to be there for us even after the project was considered completed. I cannot recommend them enough!

I'll cut to the chase without spending alot of time providing details. A kitchen remodel was sought (originally against my wishes), and we ended up visiting the showroom at Kitchens Etc. My wife had made the first trip, and she convinced me to visit after the fact. I ended up meeting with Danielle who was an absolutely professional person to deal with. When she first introduced herself to me, I told her that I was sent there by my wife, and I was against doing a remodel. No big deal as far as she was concerned; she still spent time answering questions without any sales pitch whatsoever. For me, that was a good thing. We ultimately agreed to have Kitchens come to our home, take photos, and then draw up a plan. To make a long story short...after 3 plan revisions, we decided to have Kitchens do a remodel for us. Yep, they were our first and only visit to a contractor, but we were totally happy with what they told us about our project and what to expect. Was it a mistake not going out and getting other bids after the fact? Perhaps, but there comes a time when personal relationships and trust enter the equation. We had a comfort level with Kitchens, and we decided to go with our gut. At the end of the day, we have no regrets and believe it was a great decision to go with them. Our project started, and every single person that came to our home was absolutely outstanding to deal with. It didn't make a difference if they were there for demo or were a tradesman. All were friendly, professional, and the quality of their work was outstanding. Yeah, we had a couple of hiccups...even to the point of Kitchens having to cover some additional work on their dime. However, the corrections were made without issue, and we were completely satisfied at the end of the day. It should be noted that even after they had to cover work on their end, we still received a check for credit after the fact. You can't beat honesty such as that. I'm an old school type of guy where a handshake is all that should be needed with some type of agreement. Kitchens didn't disappoint in that realm whatsoever. At the end of the day, even though I didn't want to do the project, we are totally happy with how we were treated by Kitchens. Moreover, we're extremely pleased with the work that was performed. We still have a bathroom that we might want to do work on. If that comes to pass, we'll be contacting Kitchens Etc. in the future.

Melissa and Dean did beautiful job on my new kitchen. They were extremely professional and took care of every detail from beginning to end. They made samples of the cabinets so I could get just what I was looking for. I love the way it looks.