These people know what the term "customer service" means. They take care of everything start to…read morefinish and make it look really easy all while listening to exactly what you want, even if you aren't sure what that is. My experience with this company is unlike any I've had in a long, long time. It's wonderful to walk through the front door and be on a first name basis with the person you're working with. They had lots of high quality options for me to pick from that didn't break the bank. I enjoyed working with Lindsay to update my kitchen in my newly acquired condo. She was great to work with, her communication was excellent and she has great taste in putting things together. I could not be happier and will work with her on a bathroom project next, along with the contractor she recommended to me that was just excellent.

Hampton's has been difficult throughout the process of replacing our countertops. We have worked…read morewith Lindsay, who is very pleasant, but does not work quickly to rectify issues. I found a granite pattern that I liked in August, and I was sent to Carstin Brands in Arthur, IL to pick out a slab. Upon arriving in Authur, I was told that I can't pick out slab there as it was the fabrication warehouse, and I needed to go to Schaumburg to the showroom. An hour drive each way to Arthur resulted in a wasted day. I went to Schaumburg and picked out my slab, no issues there. The slab was installed at the end of August. The installers from Carstin (the fabricator) were professional and timely. Immediately after installation, I noticed several spots that were chipped or filled with a rough, gray putty-like substance. I contacted Lindsay to rectify the issue, and she attempted to facilitate a solution with Carstin. Fast forward to November, the spots still had not been fixed, and I had made several attempts to contact Carstin with no return call- and the answer from Hampton's repeatedly was that "billing has been made aware" so that we would not be responsible for the balance until the spots were corrected. Carstin finally came out to fix the spots after I stated that I would not be recommending Hampton's or Carstin based on this experience. I waited to pay the balance until a new statement was issued, just in case we were charged for the repairs. Sure enough, I just received the statement and we were charged for the repairs!! I have made several attempts to contact Hampton's and stated that we will not pay for the repairs charged, with no return correspondence. This company clearly does not stand by their work, and I will not recommend them to anyone. I love my countertops, but I am very disappointment with this experience.

Spritz is great. Mr. Greenfield is the best jeweler in town. Fair prices and correctly sized a…read morering we bought for my wife nine years ago.

Very friendly and professional the associate on duty resolved my problem quickly repaired it on the…read morespot with very little expense. To be able to get this kind of service is rare and with a smile

Pick up 3 -5/16 hose clamps from Stuart family true value…read morein Monticello they changed $2 dollars a piece. It cost $6.25 Looked up the same product at Menards in Champaign they sell a package of 40 for $6.00 this store has always been a rip off for Monticello residents stop going there

True Value Hardware is the closest hardware store to me in Monticello and has a wide variety of…read moreoptions for everything that you may need. There a very small building that seem like the old mom and pop hardware stores that i have only ever heard of living in big cities most of my life. they even have locks that I needed for a really old door in downtown. The only complaint that I would have about this store is that do to there attempt to have a wide variety of options to choose from the store seems very crowded and cramped. But i like it.

I've been shopping & consigning at Classic Home Consignment for a number of years. I am amazed…read moreevery time I walk through the door at the high quality and vast array of furniture and home accessories that are constantly changing. Art, furniture, holiday, jewelry, and so much more! The owners/employees are always a joy and I thoroughly enjoy my pop ins whether buying or selling.

I sent pictures and made an appointment in advance. I arranged to have my furniture picked up and…read moredelivered. I followed them and signed the paperwork. The owner was not present even though I had an email confirming the business was ready for my delivery as scheduled. Later that afternoon the owner called and said she couldn't accept the items after all and I needed to pick the couch and chairs up yet that afternoon. I made emergency arrangements to have them picked up. When the driver got there he was told that they also didn't want the table and he needed to take that as well. This experience cost me extra money, endless phone calls to arrange the pickup. All because the owner changed her mind and wasn't present as promised causing this second pick up. To make it worse she wasn't even nice: she was curt and abrupt. Avoid this business at all cost.

I found my ceremony wedding dress with the help of the ABOVE amazing Melinda. She was so patient…read morewith me and took pictures for me because I'm doing my whole wedding process without my mom Melinda stepped in and gave me just the kindest heart. She knew my dress before I did and that made the whole experience feel even better because we were on the same page and the same speed which I found in other places is not always the same. I also uploaded other dresses that I tried on.

Service was awful, very expensive, picked over, selection was not good. Workers seemed preoccupied…read moreand not attentive to their customers, never coming back.

I never review places so this is a first time, but I felt compelled to recommend this location…read more First, I went in to browse sectionals but their actual store is a bit tiny (but they can order you furniture/customize order ect.) upon looking in their clearance section downstairs I found a pretty slick coffee table marked down $1278 dollars ?? So I snagged a really cool coffee table for the price I would have paid at Walmart or IKEA which was plan A after the sectional purchase. Secondly, I arranged the coffee table to be delivered. I live up 4 sets of stairs, guilt is already setting in. I tell Todd the delivery guy (who conveniently is available to reach by text) that I live in a somewhat non ideal location for moving stuff. He says no problem and when he gets to my place he had a guy with him so I only had to open doors. I was already going to tip because of the stairs but they made it look so easy! Me and friends practically died moving couches up those bad boy stairs. But here's the kicker, THEY DENIED MY TIP, SAYING IT WAS INCLUDED WITH THE PURCHASE. My super discounted purchase! Great business, great people. Only negative side is I will always feel guilty I didn't convince them to take the tip!

A quaint furniture store that offers window treatments, custom orders and free design services in…read moredowntown Monticello. The store serves all of Champaign and Piatt counties as well as beyond. While I always prefer to give my business to local operators, I really had no choice but to go outside the area to get skillful interior design and furniture. The owner is charming and seems to have good taste, BUT, she suffers from poor follow-through and makes promises she apparently has no intention of delivering on. There is nothing more frustrating than needing to get a project wrapped up and waiting for weeks upon weeks for answers or design proposals. Spend your money in Indianapolis, Chicago, or St. Louis where companies deliver on their promises and actually work for their money.

I was here for the Fuel Station and did not have a need to go into the warehouse. I was hoping to…read moreget out of Illinois on this tank of gas but couldn't quite make it, so I was here paying an extra 20 cents or so per gallon thanks to the higher state taxes in the Land of Lincoln. Oh, well. Like other Costco with fuel, the gas pumps are located. Unless you have a massive vehicle, you can use the pumps on either side as they have very long hoses that will reach across most cars. Prices here are lower than other gas stations in the area because your fuel is "subsidized" by your Costco membership. When you get to the pump, scan your membership card and then your credit card. They do not accept cash here and they do not accept American Express. There are no squeegees or drinks/snacks at this gas station. [Review 17196 overall - 113 in Illinois - 713 of 2022.]

I pay for a membership to this business but every time I enter the store I have to be accosted by…read moreone or two salespeople near the front of the store. Store has inconsistent product inventory and locations. Lack of signage for stock moved to sale locations and employees unfamiliar with current inventory locations. That seems to be the result of following the everything on pallets store philosophy instead of having a real store layout. Checkout is generally swift but they offer no bags of any kind. Then after paying and the products legally belong to me, I have to wait in line so that a Costco employee can pretend that they're checking my receipt against my cart contents. Then they deface my receipt with a marker assuming I never would have cared about being able to read the receipt later.

Last week I posted a review that I was very disappointed in my experience at Everyday Quilting…read moreCompany. I would like to add to my review. The owner contacted me to follow up on that negative experience. She was, rightfully, concerned and assured me that this was not their usual attitude in dealing with their customers and would try to make sure that this does not happen again. I find it unusual and also commendable that an owner takes the time to address something like this. I look forward to giving my business in the future.

I visited Everyday Quilting Company for the first time today. I brought in an almost finished…read morewall hanging. I was looking for ideas about how to add a border and about what colors might work with the wide variety of colors in the wall hanging. Their customer service was fabulous! Both employees brought bolts of fabric for me to consider, and suggested that I consider a double border. With their help, I was quickly able to pick colors, and the double border allowed me to highlight several colors in the wall hanging so that they will really pop. They calculated the amount of fabric I would need for the border and the backing and off I went, excited to have found something that I think will be really pretty when finished. They do long arm quilting there so when I have the borders completed I can take it there to have the actual quilting done. I was very impressed with how friendly, knowledgeable, and helpful they were and will definitely visit again. And their prices were very reasonable!