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Kitchen Stuff Plus

2.5 (2 reviews)
Open 9:30 am - 9:00 pm

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6 years ago

Helpful 5
Thanks 0
Love this 6
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
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Urban Barn - Stoney Creek

Urban Barn - Stoney Creek

(4 reviews)

I love this store! I want everything. The furniture I have purchased has aged well with use. At…read morechristmas time they have the best decorations. The staff are always helpful and customer service focused. I never feel pressured or being sold to. They are honest with helpful opinions and suggestions. Thank You!!

This is the answer I got to my review on yelp... not the email I sent months before regarding the…read moreproblem... with my response... shitty company... what the hell do you think... we do not vacuum and clean our sofa and in the process try to fluff them back up!!!! Like I said in my review of your company and product, this is not wear and tear when it happens within a year of buying... you did not even ask me about how firm I wanted my cushion as I found out later all good furniture stores ask... your furniture is cheap and your customer service stinks!!!! I would not give you anymore of my hard earned money!!!!! On top of it you don't even have the guts to respond on yelp... where the review was!!!! And the response does not come from anybody who knows anything about sofas but their social media specialists!!!! On Fri, Aug 23, 2019 at 19:03 Urban Barn wrote: Hi Yosie, We've reviewed the information submitted in May 2019 for your Liberty Sectional purchased in 2016. While we are sorry this piece hasn't lived up to your expectations the issues you are experience are a result of regular wear-and-tear. To refresh the look of your sectional, we recommend vigorously fluffing your seat and back cushions and continuing to rotate and fluff them regularly to ensure even wear and feel over the sectional. If you are still unsatisfied with the look and feel of your sectional, you are able to purchase replacement seat foam and back cushions and we are happy to offer you a 50% discount on the replacement cost. The total cost to replace the seat foam for you would be $236.50, plus taxes (this is after the 50% discount) and the total cost to replace the back cushions would be $115.00, plus taxes (again this is after the 50% discount). If you are interested in ordering replacement foam, please let us know which Urban Barn location is most convenient for you to place the order at and we will share the details of the pricing with them. Otherwise please feel free to explore the Care and Maintenance section of our website for some recommendations on keeping your sectional looking great. Thank you, Natalie Shawil, Digital Engagement Specialist Urban Barn Customer Care Centre

Lofty Ambitions - Waverly, Hint, Enya, & Wyatt Stools. Made in Canada. Choice of frame colour & upholstery. Available in counter height or bar height.

Lofty Ambitions

(3 reviews)

$$$

Picked up a fantastic Solair outdoor chair at a great price. They have a lot of new mid-century…read moremodern inspired furniture as well as carpeting and some lighting. Really well made stuff at a reasonable price. The owner (I assume) was really nice and helpful. Worth a stop in if you're in the area.

Overall experience - VERY POOR CUSTOMER SERVICE, if you have an issue that arises…read more Where do I begin... Ordered 2 loft chairs and a couch, paid in full the date that the orders where taken - no issues right now experienced, this is late August of 2020. Come October 2020 got told delays because of COVID - no issue, I understand. Get told by Elizabeth that I should receive 3 pieces by early December. Come December no email or call from Elizabeth explaining delays. I HAD TO CALL HER to ask about my order and get told should be coming mid December, understand but not upset. Got my first part of the order, couch no issue. But second order missing... end up getting the 2 loft chairs end of December 2020. Called Elizabeth and stated one of the chairs is damaged - the leg point part broken. Get told by Elizabeth to send her email with pictures and I do as requested on December 16,2020. Here is where my issues start... January passes, February 2021 comes and no update from Elizabeth. So on February 13, 2021 I email asking for an update. Funny part here - she forgot ALL ABOUT MY DAMAGED CHAIR RECEIVED. But she said she will contact manufacture . Receive update from Elizabeth and gives me tracking number. Then on February 16, 2021 I get a message from a neighbour indicating I've had a parcel delivered to THEIR ADDRESS. Pick it up and discover the WRONG ADDRESS WAS GIVEN to the manufacturer by Elizabeth. So I email her explaining that I was NOT A HAPPY CUSTOMER WITH MY OVERALL EXPERIENCE AT THE STORE - with the way my issue was handled by her. As one can imagine, if my neighbour was not honest, I would be out a replacement leg and this loft chair would be useless. Today is March 4,2021 and no response has been received to date from her explaining or providing some form of customer service. Overall, would I recommend this place to a friend, family - NO BECAUSE IF AN ISSUES ARISES SHE TURNS A BLIND EYE AND IGNORES HER CUSTOMERS.

Kitchen Stuff Plus - kitchenandbath - Updated May 2026

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