Had the misfortune of being caught in their scam. I purchased a kitchen cabinet set from them for $1500, and while they arrived quickly, the cabinets were in horrible condition. just about every cabinet had superficial and structural damage (mainly the veneer on the cabinets were damaged, in addition to cracked joints where they are to be screwed together).
Upon noticing this issue I had all of the cabinets returned, as a full bad set of cabinets, is basically a quality control issue, but this process did not go smoothly. The store owner convinced me to pay in cash (wish I had not), and when i wanted to take my business elsewhere, they refused and pointed to their store policy of no refunds.
With the quality of the first set of cabinets being so poor, and me being unable to to get my money back, i went with a more expensive replacement which looked to be of better quality. it also arrived quickly but this cabinet set also had it's share of defects (though this time with fewer visible defects, and more structural defects).
I am now stuck with overpriced, sub-par cabinets that I am unable to get a refund on because I did not notice the store policy earlier.
While they do deliver the items, all of what they seem to deliver are defective/ broken items, and then hide behind their store policy, thus leaving you with no way of getting your money back.
(new to yelp, but will try to find a way to upload some pictures of the crap I ended up with) read more