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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.7(111 reviews)
    0.1 mi
    $$
    Offers payment plans
    Established in 1991

    We had an outstanding experience at Bob's Furniture thanks to Sidney and Taylor. From the moment we…read morewalked in, they were welcoming, knowledgeable, and genuinely focused on helping us find exactly what we needed without any pressure. The price was so affordable! They took the time to answer all of our questions, explained options clearly, and made the entire process smooth and stress-free. Their professionalism and friendly attitude truly set them apart and made our visit enjoyable. If you're shopping at Bob's Furniture, ask for Sidney and Taylor you won't be disappointed!

    I put this review in line for Bob's lol…read more As a homeowner for over 25 years, I have never experienced anything like what I dealt with this morning with Bob's Discount Furniture. We were scheduled for a delivery and received multiple SMS updates showing the drivers' distance and expected arrival time. Despite this, our Ring camera never activated, and neither my husband nor I received a phone call indicating that the delivery team had arrived. When my husband attempted to call the number provided for "Jose," who had been texting delivery updates, there was no answer. Shortly afterward, we were informed that our delivery would need to be rescheduled--seven days out--with no refund for the delivery fee, despite the failed attempt being no fault of ours. After speaking with three different managers, the customer service we received was consistently poor. We were offered only a $100 credit instead of the full refund we requested for the delivery charge. In researching further, I've now learned that this type of unprofessional behavior is unfortunately common for Bob's Discount Furniture. Needless to say, we will not be returning as customers. We can only hope the furniture quality is better than the service we have received so far. If you value reliability and professionalism, I strongly recommend shopping elsewhere--Raymour & Flanigan or Ashley would have been the better choice in hindsight. Stay away from this business! Update: No delivery attempt based upon review of the home security system camera!

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Ashley Store

    Ashley Store

    2.4(94 reviews)
    0.1 mi
    $$$

    I went to the Wilmington, DE Ashley store over Black Friday weekend. My daughter and I were greeted…read moreby a sales representative. We told him what we were looking for, he joked about having a few of "those" but it was a good thing that we were not looking for washers and dryers, because we would be in the wrong store. He then allowed my daughter and I to walk around the store and checked on us once; which I appreciated because I don't like it when the sales person is pushy or follows you around the store. We found exactly what we were looking for, got a great deal, and the whole sale process only took about 20 minutes. I immediately paid and scheduled my delivery! It was a great experience!

    Worst service and very inexperienced sales staff, including the general manager, who was extremely…read morerude and made smart-aleck remarks. Sean, the sales associate, repeatedly disappeared whenever we needed answers and didn't even know how to use the large product display screen--we had to show him ourselves, and it was very simple to operate. We then asked for help from Anthony, the sales manager. He also disappeared for a period of time but eventually returned and answered our questions. When we asked for a better deal on over $5,000 worth of furniture, the general manager refused to offer any flexibility whatsoever. As we were walking out, we could hear staff making derogatory remarks about us, which was completely unprofessional. We left and found the exact same Ashley furniture at another store for less than what this location was charging.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Kirkland's - homedecor - Updated May 2026

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