1. Kirkland's

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Fort Myers, FL

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14 years ago

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At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

At Home

1.5(4 reviews)
0.3 mi

The store does a lot of false advertising with the signs they place around the store stating…read morediscounts. This is the second trip that I've had this happen where I spend a lot of time selecting merchandise that appears to be on sale, only to get to the register and told that it's not. Today it was all outdoor and garden items 75% off. I had about eight things. When I got to the register, none of them were included in the sale even though that's what the sign stated I am done with the store. I will never be back again. I would recommend no one else waste their time.

This At Home location is much better than the one in Lutz. Excellent selection of home decor and…read morefor holidays it's perfect. The isles were very organized and they had an excellent selection for just about anything you would need for the home. However, it put a bad taste in my mouth when they only had 2 registers open and their was a line of people waiting to get checked out. We waited over 10 minutes to get to the front of the line. This location also has two exits; an elderly couple wanted to get checked out on the other side of the store where the exit was, but the staff told them they needed to go to the other side of the store to get checked out, even though they had a register on this side but nobody to staff it. When I used to work retail we would go out of our way to help customers that were elderly because it was not a short walk. To see At Home not even care and have the minimum amount of staff working at the location was really disappointing. With Home Goods and other retail stores being in the area, I'll likely not be back.

Photos
At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

At Home - A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

At Home - A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

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A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

Homegoods - To busy gossiping to acknowledge the customer infront of you

Homegoods

3.3(7 reviews)
0.0 mi
•$$

No customer service whatsoever. Even the manager ignores the customer. When you enter an…read moreestablishment, you're supposed to be greeted , but no here you won't be. Manager in the pink shirt to bust with his head down facing his private cell phone instead if watching his store. Normally when tot turn into an area of the store, someone working comes and asks how you're doing and if you need help, not here, the associates gathered in the middle of the store gossiping about their weekend and Halloween plans. When you're finished at a store and hop in the checkout lane, you would assume the mannerisms and customer service would greet you, make sure you found everything okay and more, not here, they don't even acknowledge your presence, they don't ask you if you need help, don't even interact with you, too busy in FULL conversation with the next cashier. Would have loved to have spoken to the manager but when we found him , AGAIN, full face hurried into her personal phone again. Honestly, this store has a pathetic team of workers. Here's a photo of the teen just gossiping and ignoring us, not a single person spoke to us.

All the home furnishings you could ask for with surprisingly low prices! As the previous poster…read moresaid, dangerously addicting! In a good way. Walked in to browse and ended up buying quite a few items that were priced better than target with a much better Filled with all kinds of kitchen supplies, couldn't resist a pitcher that fits on door of fridge and picked up a nicely made mandolin and a bpa free water bottle. They had several aisles of pet furniture and supplies as well as furniture and bedding. So many knick knacks, so little time. Clean and inviting and affordable! My kinda store.

Photos
Homegoods - Front of store

Front of store

Homegoods - In store

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In store

Floor & Decor - exactly what the stovetop needed

Floor & Decor

4.5(10 reviews)
1.0 mi

The brand new location of Floor & Decor in Ft Myers is tucked away in a developing space which…read moreconsists of other coming soon businesses and a condo/apartment behind it. The store entrance is welcoming with bright lights and many model displays for the tile, wood and stone supplies. One area is reserved for pros and customers pick up area, the same area also has complimentary coffee and a vending machine. The management and staff are all very helpful and knowledgeable with either one item or a huge home renovation project! The supplies and orders pickup seem very quick and smooth. I would love to shop here again for future projects because the promotions, attentiveness of employees and material selections!

I 100% DO NOT recommend ever working with this company! They are uneducated, don't know their…read moreproduct, falsely advertise, recommend the wrong product, and then when you pay the money and install it, they don't stand behind any of the so-called "lifetime warranties". I am disabled and full-time in a power wheelchair. I live on a low income. My original floors were getting pretty bad so I went into Floor & Decor and met with their so-called "flooring expert" for their recommendation. I told them I often come in after it's been raining with wet wheels and that I have two older dogs that sometimes have accidents. They recommended to me a product that advertises it is "100% pet proof", "100% waterproof", and the highest rating for durability, being an "AC5". It also claims to have a "lifetime" warranty. I decided to spend the money and replace my flooring because I wanted something that I no longer had to worry about ruining. The flooring was not even in for two weeks when my 6 pound Yorkie missed his little pee pad and got some on the floor. It caused the flooring to delaminate and bubble at the seams where it got on it. I called them and expressed my concern so they sent out a third-party flooring inspector. When that inspector was here, he told me that the product should not have failed like this and that it was faulty. He also asked me if I ever confirmed that this flooring was rated for a power wheelchair. I told him I went by what the expert told me, but never checked for myself. Upon later, checking, it turns out this flooring IS NOT recommended for power wheelchairs because of the torque and the twist of the wheels when you turn and stop. It says overtime the planks will begin to shift and separate at the seams. After I made a claim to Floor & Decor first just about the delamination from where my little 6 pound dog had an accident, they later said they are not responsible for it because the flooring does not guarantee against "pet urine". I asked what part of "100% pet proof" and "100% waterproof" does this not qualify under? Nowhere on the box or in the paperwork inside does it ever specify anything about urine. Obviously, in hindsight, their expert had no idea what they were talking about. I wanted something waterproof, pet proof, and rated for a power, wheelchair and the product I was sold on, paid for, and had installed, apparently meets none of those requirements! Then I tried to simply get this resolved and they basically told me I was up Schitt's Creek because they don't stand behind their products and their so-called experts are allowed to be out there telling lies and falsely advertising what the product says it does. Never ever deal with this company or their crappy ass products and stupid people in your life! You will thank me later! Go to Lowe's or Home Depot where there are much less expensive products, but you have to do your own research. Apparently, even when you go to the experts, you still have to do your own research, which I failed to do and now they won't stand behind! Again, in summary, never ever ever ever trust these people or deal with these people or give them any of your money! They are liars and crooks who do not stand behind their products and are happy to take advantage of handicapped people on low incomes!

Photos
Floor & Decor
Floor & Decor
Floor & Decor

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Kirkland's - homedecor - Updated October 2026

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