This has to be one of my top 3 and go-to home decor shop. The staff is lovely, the items are amazingly beautiful and at a really good price.
And today I just got an unexpected 30% off from the manager after a 15% discount I saw online and was hoping to get didn't apply in store. I was super disappointed, but that 30% coming out of nowhere was the cherry on top of an already perfect day. Moreover I got in the store 3 minutes before closing. They were all patient and nice even as it was taking longer than expected to find the item I was looking for.
Even if not for the items, the customer service on it own is enough to make me love the store. Having wonderful items is a bonus. I'll keep coming and keep recommending this store. It is definitely not something I was used to seeing growing up and living in another country. Let's be French people aren't that much into customer service and us customers are okay with it and used to it. But here in USA... it's usually a big deal and I'm thankful for it.
I hope I'll not have to update this review one day. read more