My bridge suddenly came loose on Thursday night. I was freak out, so I emailed Dr. Yee right away. I didn't realize the office was closed on Friday. To my surprise, I received a call from Dr. Yee's office early the next morning. They got me in immediately and fixed my bridge perfectly. I truly felt cared for throughout the entire experience. Dr Yee and Jennifer were kind, responsive, and professional. I'm very grateful for how quickly they helped me, especially on a day when the office was supposed to be closed. Thank you, Dr. Yee and Jennerfer, for taking such great care of me! read more

I came to this office for a simple teeth cleaning with AirFlow. They didn't actually perform an AirFlow cleaning, but the hygienist did an okay job, so I had no complaints. Then the doctor came in, and the entire experience changed. He was very unprofessional and spoke to me in a way that made me feel uncomfortable. He didn't even examine my teeth before asking questions and saying he didn't want to be involved because I had previously seen another dentist. I told him I don't have a regular dentist in the U.S., but it didn't seem to matter. The conversation felt awkward and childish rather than professional. Waiting area was dirty I've never had a dentist act this way. I left feeling confused and unwelcome. Based on my experience, I would not recommend this office. read more

When I moved to San Rafael, I went to a local dentist for the first time who began recommending all sorts of expensive procedures. When i told her i had never been recommended any of this, she said, "there's a difference between East Coast and West Coast smiles." So I spent the next ten years getting dental checkups at my childhood dental office in CT. That worked until I had a crown pop out and I had to find a local dentist fast. The first dentist I called, Dr. Kirby Yee, saw Mr that morning. He's honest, efficient, and seems uninterested in up-selling. And his office administrator is a total pro. My my insurance misspelled my name in their database and couldn't seem to correct it for months--yet Natalie found a way to get around the insurance company's mistakes to get the billing done. She worked their system better than they did! Highly recommend this office for someone who just wants good dental work without being sold on various cosmetic procedure. read more

Kirby Yee has taken care of me for years, everything from fillings, crowns, tooth reshaping - plus, recently, a referral for root canal work. His diagnoses are always spot on, and the work is excellent. Office staff are also top notch. read more

Dr. Yee is straight forward, offered great advice, and made every part of the treatment plan easy to follow. 10/10

Been a patient here for several years. The office is always on time, staff is friendly, professional and take the time and listen to what your concerns and needs are. The DDS is very attentive and the work he does is quality, and prioritizes what is needed first. The DDS works gently and makes sure your comfortable before beginning dental work. Best office I have been a patient to. Highly recommend this organized and friendly office. Thank you Dr. Kirby Yee and staff. Jennifer S. read more

Was able to schedule appointment in short timeframe, the receptionist is very friendly and helpful. The appointment was quick and efficient, doctor Yee answered all my questions and my problem was solved in one appointment. Highly recommend! read more

Kirby and his staff don't waste any time or recommend unnecessary treatments. Fillings are quick and painless here, usually in and out under an hour for any given appointment. I still drive up from la for my dentist appointments, and yes that probably makes me slightly crazy but take it as a testament to the trust I have in Kirby and his team! read more

I've been seeing Dr. Kirby every 6 months for as long as I can remember (since he took over from Dr. Hennessy, and I had been seeing Dr. Hennessy since I was a child and first started going to the dentist). So, I've been visiting this dental office for my entire life. I recently got a new job and a new dental insurance plan, which I was sad to find out did not include Dr. Kirby as a covered provider. So, I'm leaving this review to recommend to as many as possible to go to Dr. Kirby for your dentistry needs. He and his staff are fantastic -- they make you feel welcome, remembering details about your life and following up on things you mentioned in the last visit. Kirby has helped me with stubborn TMJ issues, referring me to a jaw specialist in Marin and fitting me with a nightguard. Every visit is easy, painless, and thorough. I'm sad to no longer be a patient of Kirby's, but I would recommend him to anyone looking for a top-notch dentist! read more

I visited Dr. Kirby Yee's office today for the first time as a new patient. I went in for a cleaning, x rays, and an exam. Roberto who did my X Rays and cleaning did a good job. Natalie in the front desk was kind. The reason for my 3 stars is that the dentist, Dr. Kirby Yee seemed very rushed and not interested in actually staying to talk to me about other dental concerns. He asked if I got any fillings done and I hadn't heard what he said and he goes, "FILLINGS!!?" not very comforting. He did a quick exam then started walking out the door and asked if I had any questions. I only asked him about cavities because he was already walking out. Also, he/they never reviewed the dental patient concerns/history forms with me. I am not sure what the point of filling those forms out if they don't even get looked at. Overall, it was just okay, not an excellent first time experience. read more

Kirby has taken excellent care of my dental needs for many years; my husband and two adult children have also seen him for a long time. We love Kirby for his kind demeanor and expertise as a full service dentist. I have referred many friends to him over the years without hesitation. I recently had cosmetic work done by Kirby and could not be happier with the result. His staff, including Natalie, Maya and Jen are such lovely, kind and experienced people. Dare I say it....I look forward going to the dentist! read more

Dr Kirby and his staff go above and beyond to listen and understand my feedback and immediately address my concerns and put extra effort into providing me with the exact care my teeth need read more

I have been attending this Great Dentist's Office for over 10 years now. I have always been nervous about Dental work due to a bad experience as a child. The expertise and care and understanding I receive here has reduced all my anxieties. Just last week I returned as the Office re opened due to Covid 19. I was greeted with warmth as I was excited to get my teeth cleaned again. The Experience with new technology now was Excellent. I Highly Recommend Kirby Yee Dentistry Carolyn McGrath read more

Kirby M Yee DDS - Carolyn McGrath - General Dentistry Near Me - San Rafael, California

I would give no stars, if yelp had that option, this worst dentist I have ever been to. Kirby Yee discrimination, rude, unprofessional and dishonest, does Not have the base knowledge and dental skill. Kirby Yee unable to answer me the very base and simple question- which number of my tooth have cavity, but he wants scam make big money from me. I came in to get X-Ray and normal teeth clearing. I was surprised Kirby Yee have very hard time to figure out which tooth I lost (Yee doesn't have the base knowledge). After exam, he says I have cavity, need new bridge, crown and implanted teeth. He cancels my normal teeth clearing without consultant me first, say I need deep teeth clearing. I ask Kirby Yee which number of my tooth have cavity? he unable answer me, keeping say I need new bridges, crowns, implants and deep teeth clearing. I keep ask, Kirby Yee the simple and base question which number of teeth have cavity, Kirby Yee said I should talk to Chinese dentist, because I don't understand his English. Shame on you- Kirby Yee, you are Chinese born in American, unable speak your own language. You unable to answer my simple and base question. I studied Finance in Harvard Business School and have over 30 years' experience in financial reporting, tax returns, and budgeting. I'm bilingual in English, Mandarin and Cantonese. I decided to go to another dentist who native English speaker, checked out my teeth and teeth clearing. The dentist quickly knows which tooth lost, and which number tooth have cavity. This was the worst dentist experience ever. I hope you are reading this before you think about making an appointment. read more

I had a deep cleaning. It went really well. Today, I had a cavity that was breaking down, replaced. That too went really well. The office staff are very friendly, helpful and knowledgeable. I highly recommend this dentist. I have been a patient here for many years. read more

Everyone in my family loves Dr Yee. l had another dentist who l loved until he retired so l finally went to Dr Yee. He's down to earth and knows what he's doing, respectful to his staff and me. l think l will stick with him! read more

Dr. Kirby Yee is an exceptional dentist. He takes amazing care of my 90-year-old mother-in-law. His staff is exceptionally friendly and helpful and kind. Jenny is the most amazing assistant ever; I can his staff goes above and beyond. He's a highly skilled general dentist I appreciate his chairside manner very caring towards his patients. probably the best crown in bridge work in the county. He goes above and beyond for his patients and general care. Highly recommended I've recommended five other friends to him as well who have had amazing end results. I wouldn't send my own mother-in-law anywhere else. read more

I've been seeing Dr. Kirby Yee for years now and can strongly recommend him to anyone. I've tried other dentists, including one only 5 minutes from my house, but I've always returned to him, even if it means driving 50 miles from Redwood City, where I live, to San Rafael. Dr. Yee is everything you would want in a dentist: experienced, knowledgeable, trustworthy and gentle. In fact, he is one of the few dentists that uses a high-tech laser, which means no more drills, pain, or fear!!!! His rates are reasonable and unlike other dentists, he doesn't up-sell products and services that you don't need to make a quick buck. Dr. Yee's recently remodeled practice is also family- and kid-friendly. There is plenty of toys, magazines, and distractions for your kids in the waiting room! read more

Excellent dentist! He follows more than the required Safety protocols required by Covid 19, and he is an extremely talented dentist whom I trust. He doesn't do procedures that are not necessary and he has great technical skills. I have been Dr. Yee's patient for many years along with my husband and daughter. He also has a wonderful, friendly staff and a wonderful new dental hygienist.I highly recommend him. read more

First appointment today after searching for a new dentist and wow - such a fabulous experience! Dr. Lee was efficient, knowledgeable and approachable. Jenny, who wears a so many hats I'm not exactly sure what her title is, was amazing! (She literally gave me a sample of her favorite brand of floss right from her personal stash. Who does that?!) Jenny is exceptional at her job(s), is an incredible asset to that office, and genuinely kind, resourceful and helpful. read more

Dr. Yee is an amazing dentist. I chipped my front tooth and when Dr. Yee finished with me, my tooth looked exactly as it did before the accident. I would recommend Dr. Yee to anyone who needs dental care. read more

Kirby is an exceptional dentist. He is very skilled and careful. I have had a tooth pulled by him with no pain. He has installed a implant to replace my lost tooth. He has done a couple fillings - all with little or no pain. He is kind and has installed all kinds of safety equipment and protocols to keep us safe during the times of COVID. I have been going to him since he started his business. I would highly recommend him (and have) to anyone looking for a great dentist. read more

As a longtime client of Dr. Brian Hennesy, Dr. Yee had some awfully big shoes to fill. Kirby has done so and raised the bar. Dr. Yee is everything you want in a dentist; personable, trustworthy, precise and extremely knowledgeable. When my infant daughter is ready to get her first check-up there is no question where we are taking her. We moved to the East Bay and still make the trip for cleanings or a cracked tooth. As the other reviewer noted he gave his office a much needed facelift (it had been the same for close to 20 years!). Nothing but glowing reviews for Dr. Kirby and if anyone has a question about him I will happily answer any questions that come my way. read more

Dr. Yee is simply the best dentist I've come across in my 73 years. He has been my dentist for many years and I have not had one even borderline negative experience. 100% positive. He obviously cares for his patients and it shows through every visit. He is very skilled and super kind, kind of rare. read more

Kirby is a phenomenal dentist. He utilizes the latest technologies with a top notch staff. But most importantly Kirby and his staff treat you like family. And that is why my family has been seeing Kirby for the last ten years and we'll continue to do so. All of my family's experiences have been positive. Just today I had trouble negotiating out of a tight spot in the parking lot and Kirby came out of the office to guide me out! That is an example of the kind and caring person he is. Thanks Kirby! read more

I had been going to Kirby for years. He is a dentist you can rely on and trust. He never encouraged any dental work not truly necessary. I stayed with Kirby for 10 years after moving from the area. This year I had to obtain a dentist closer to my home. Going to the dentist never bothered me. The staff is excellent, office comfortable and Kirby was fantastic. Honestly, I would give him !0 stars if possible. You will never be sorry choosing him as a dentist. read more

I had a great experience with Dr. Kirby who needed to do a lot of work on my teeth. He agreed to take on the challenge and was very honest and thoughtful. However, the receptionist there to book appointments was extremely rude. It made the company seem pretty money hungry for appointments and extra work needing to be done that wasn't necessary. Safe to say, Dr. Kirby has lost a patient due to his poor customer service representatives. read more

I was driving an American Red Cross Emergency Response Vehicle from Washington state down to the Northern California Wildfire Response, and my crown fell off. I tried using OTC temporary fixes, but none worked, so I was in bad shape and not able to eat much. I made it through the weekend, but come Monday morning, I knew I needed some professional help. I went down to a cluster of dental buildings in San Rafael and found only one clinic that opened at 7:30 am. As soon as I explained my circumstances, Dr. Yee's friendly and kind staff worked their magic and fit me into their busy Monday morning schedule. Before long, I was in the chair with Dr. Yee, who expertly and painlessly fixed me up. I could not have hoped for a better treatment and outcome. If I lived in this area, Dr. Yee would definitely be my dentist! read more

I have been going to this office for years and Kirby has always been very kind but his dental hygienists aren't always very polite and helpful. Recently, the receptionist, if there is one, has gotten terrible at returning calls. Last time I needed to go in for a routine cleaning I was three months late because it took three months to finally have the receptionist book my appointment. They have very limited options for appointment times and the receptionist doesn't always return calls or emails and never checks the online appointment requests. I would not recommend this dentist. read more

This office is always fun to visit we can engage in conversation of any topic especially sports! Dr. Yee is a miracle worker in the tooth area and his work is amazing. He makes sure to let us know what's going on and other possibilities around it so his patients are always in the light. Dr. Kirby Yee's staff is more so new but feels like family once you meet them all, very warm and welcoming, I can honestly say I look forward to catching up with the team every cleaning with the hygienists who is now Audrey, very gentle and even times I am squeezed in for a pop up tooth ache. read more