Scum company. Billed me a crazy amount for zoom calls and one in person visit. Tried multiple times…read moreto contact them via phone and email with no response. Stay away!

this practice has a very nice location. It is very clean and I actually received good care when it…read morecomes to follow up such as paperwork that needs to go to certain places for verifications etc. that's why I'm giving this place a bad review. Clearly they have too much of a workload on them to be able to perform daily tasks paperwork is not being submitted to the parties, requesting this data in order to receive disability payments, which is sad because I'm counting on this money as I am disabled at this time I was told when requesting this that they need more time and I need to bear with them because the workload is so much they only have enough time one day a week and she's only one person one this is completely unprofessional and two no empathy whatsoever for what I'm going through and I'm a patient hopefully they can fix this and tighten it up. As for the doctors care or the nurse practitioner is very nice and gives exceptional care, but again the paperwork isn't being signed and forwarded. Hopefully they can fix this in this practice. P.S. the audacity for the desk lady to sit there and say well it's free we're not charging you yeah but I'm pretty sure they're getting paid for my visits, what a cold and shallow response. I'm glad this practice gets paid while I sit here and wait to get my last disability check.

I came in for a prescription for antidepressants, but instead of receiving help, I was asked…read morewhether I wanted to harm myself or someone else. That was the only "care" I received -- no prescription, no real assistance. My appointment was at 11 a.m., and I had to wait 30 minutes for the doctor. The staff were rude, dismissive, and unprofessional. When I called later, they claimed they couldn't understand me and simply hung up. This experience was unacceptable. Asking those kinds of questions without providing any actual help is not only inappropriate but also shows a complete lack of professionalism and basic respect for patients. If someone truly wants to end their life, they are unlikely to answer such questions honestly. Asking every patient these same questions in this way does not feel helpful or effective. In many cases, appropriate treatment, including antidepressants, can actually help people much more. Honestly, this was one of the least helpful experiences I've had in a medical setting in the United States. I came for help, but instead felt dismissed and misunderstood.

This institution deserves every bad review and more. Like the other mental health facilities in…read morearea they've jumped on the Medicaid bandwagon, making it difficult to leave once admitted so they can bill, bill, without providing much in way of care, mostly warehousing patients. Little to no compassion, defensive, uncommunicative staff who are often found simply sitting. Other private pay services may be better but have no experience so can't evaluate. On plus side, facilities appear pleasant and visiting hours liberal. Be eternally grateful if neither you nor your family have no need for mental health services; the state of care is an absolute crime in this country

Very Nice staff and counselors. Very busy with all walks of life…read more Great hours to accommodate.

Our family recently had contact with a practioner at this office. Reviewing this service as a 35…read moreyear experienced health care professional, I find our contact was lacking. 1 Errors in scheduling and no reminder calls or emails. 2 No treatment plan was identified 3 Questions were not answered by practioner 4 Professional opinion and outcome were predetermined after 2 visits 5 Breach of HIPPA due to the fact that practioner discussed bill in waiting room with someone other than parents 6 At one visit, pts time was spent outside with practioner cleaning bird poop off his car. If you or anyone you know has a child who needs a therapist, please do not choose this office even if you were told he was the best in the area for certain types of therapy. Thanks your child to Children's Hospital.

The therapy service I received back in 2016 was excellent, however due to insurance issues I ended…read moreup having serious billing issues with the business office. Back in 2016 my insurance changed and they say I didn't notify them. I think that I did, but either way visits were rejected by my insurance. I gave them new insurance but due to issues there they are claiming now, nearly 3 years later, that some visits were rejected by the new insurance. They say they billed me through early months of 2017. I can only guess that I was trying to get it resolved through insurance at the time? I am not sure, because it was 2+ years ago. Now, 2 - 3 years later, they send me a new bill. Services that were originally $165 I received a bill for $265. Two weeks later I receive a notice from a collection agency that I owe $575. I call them and talk to them and they say I owe $375. All on services rendered 3 years ago. I am not saying I don't owe them money for services rendered, and I did pay the $375. However it seems like the business office is managed very poorly. The owner is who I talked to and she was unconcerned that they dropped the issue for 2 years and now that the time is passed and it's very unlikely that I could work through any insurance issues that they might take the fees off. I would not recommend using them, not because the therapy service isn't good, but because the business office seems poorly managed and has no issue billing for services years after the fact. Legally they are able to due to statue of limitations etc... but it doesn't make it a good business practice.

AVOID!!! I know how…read moredifficult it is to find good care for a child. This is not your place. I was called by the center because I was on a wait list when a new counselor came on board named De'Asia. She was 30 minutes late to our first appointment and the second appointment she was so 40 minutes late. By the time she came into the waiting room I explained we didn't even have time for the appointment anymore. We ended up doing a 15 minute appt anyway and she had no problem billing insurance and myself the full amount. Then the following month my husband was coming off active duty military orders. We were in between insurance for 1.5ish weeks. I called and cancelled the appointment explaining to the secretary that our insurance was cancelled for awhile. Apparently there was a miscommunication because the secretary cancelled the appt in a day, but not the one 2 days late. De'Asia charged me $50.00 for the "no show". I called to discuss this with her and went around in circles. She of course had no intention of not collecting her $50. I asked her who else I could speak to, she told me to call the office manager Brenda, I believe. I left a voicemail for Brenda, weeks go by, no response. So then, I get another bill for an ADDITIONAL $30 because my HSA debit card, for the insurance I no longer even have, didn't go through for the $50 "No show" they tried to charge. So again, I call the office and leave a message for Brenda or the manager. Brenda calls back and leaves me a message saying I need to talk to De'Asia, not her, when De'Asia is the one who told me to talk to her!!!! On top of this drama, my insurance was billed under some other therapists name because De'Asia apparently wasn't set up as an insurance provider. And I left a similar review on the companies FB page and now their FB reviews are gone, imagine that! What a nightmare.