Scum company. Billed me a crazy amount for zoom calls and one in person visit. Tried multiple times…read moreto contact them via phone and email with no response. Stay away!

this practice has a very nice location. It is very clean and I actually received good care when it…read morecomes to follow up such as paperwork that needs to go to certain places for verifications etc. that's why I'm giving this place a bad review. Clearly they have too much of a workload on them to be able to perform daily tasks paperwork is not being submitted to the parties, requesting this data in order to receive disability payments, which is sad because I'm counting on this money as I am disabled at this time I was told when requesting this that they need more time and I need to bear with them because the workload is so much they only have enough time one day a week and she's only one person one this is completely unprofessional and two no empathy whatsoever for what I'm going through and I'm a patient hopefully they can fix this and tighten it up. As for the doctors care or the nurse practitioner is very nice and gives exceptional care, but again the paperwork isn't being signed and forwarded. Hopefully they can fix this in this practice. P.S. the audacity for the desk lady to sit there and say well it's free we're not charging you yeah but I'm pretty sure they're getting paid for my visits, what a cold and shallow response. I'm glad this practice gets paid while I sit here and wait to get my last disability check.

My experience with the in patient crisis units has not been great. They will release a patient when…read morethe patient is not safe to leave and have poor follow up options. The psychiatrist we saw on an out patient basis ended up refusing to continue to see my daughter because she had drug issues. She would not follow all of the psychiatrists prescriptions and would take her own meds on the side. This is a drug addiction issue, something not uncommon with mental health patients, yet the psychiatrist's response was, I can't see you any more. She has since left Linder. On two occasions Linder recommended residential programs out of state, neither of which were appropriate. She ended being removed from both. It would seem they are unable to know if an outside center is a good fit or not. From the outside, it's quite impressive. However, I did not get the sense that this is a top facility. Should you be interested in Sibcy House, for further diagnostic purposes, you will be told that you will pay up front, $50k for thirty days residential, and they do not accept insurance, but will help you with applying to your insurance company. What exactly do they offer for $12,500 a WEEK? Their schedule reveals yoga, group therapy, music therapy, as well as testing. People who consider places like Sibcy House are desperate. Parents will pay anything for their mentally ill child. And they are there to charge for it. I would strongly suggest they go into great detail about what, exactly they are offering for your $50k. Read the reviews here. Their services appear to be lacking. And read their responses to reviews "We are so sorry for your feelings. Did you contact our patient advocate?" Their marketing is more important than their care. They take advantage of those in desperate need. All that said, and it's obviously not positive, the other options in greater Cincinnati are much worse. Perhaps someday we'll have a top diagnostic and treatment center for mental health in Cincinnati. It's sad that we don't.

This facility does not abide by HIPAA and actively releases confidential records to far-right news…read moreoutlets for political slander.

Very Nice staff and counselors. Very busy with all walks of life…read more Great hours to accommodate.

Our family recently had contact with a practioner at this office. Reviewing this service as a 35…read moreyear experienced health care professional, I find our contact was lacking. 1 Errors in scheduling and no reminder calls or emails. 2 No treatment plan was identified 3 Questions were not answered by practioner 4 Professional opinion and outcome were predetermined after 2 visits 5 Breach of HIPPA due to the fact that practioner discussed bill in waiting room with someone other than parents 6 At one visit, pts time was spent outside with practioner cleaning bird poop off his car. If you or anyone you know has a child who needs a therapist, please do not choose this office even if you were told he was the best in the area for certain types of therapy. Thanks your child to Children's Hospital.

worst therapy ever. if you don't want your situation to get worse never come here. if I could give…read more0 stars I would

From the owner: A Ray of Hope's mission is to provide personalized, high-quality care on an as-needed or…read morepreventative basis. We have created a practice that we believe in and choose for our own family members. The simple truth is, healthcare is evolving. Never before in the history of our great nation has America faced challenges in and around healthcare like we face today. As the Baby Boomer population moving into their Golden Years expands and grows each and every day, the need to provide innovative and more cost-efficient ways to deliver high quality healthcare to seniors expands along with it. In a nutshell, that s why A Ray of Hope exists. We are a Counseling and Health Service organization that has brought providers together who are dedicated, experienced providers who believe in working with our patients to maintain and improve their health. We work together to serve our community, family, and friends. Our Professional Team believe in providing comprehensive health care and counseling services to our clients in a friendly, relaxed atmosphere. We also believe in educating our patients as we work with them to achieve the best physical and emotional state possible. Each physician is certified by the American Board of Family Medicine and comes to our practice with years of experience in their area of specialty. Our board-certified nurse practitioners always consult with the attending physician prior to working with each patient in order to provide informed, consistent care at all times.

The therapy service I received back in 2016 was excellent, however due to insurance issues I ended…read moreup having serious billing issues with the business office. Back in 2016 my insurance changed and they say I didn't notify them. I think that I did, but either way visits were rejected by my insurance. I gave them new insurance but due to issues there they are claiming now, nearly 3 years later, that some visits were rejected by the new insurance. They say they billed me through early months of 2017. I can only guess that I was trying to get it resolved through insurance at the time? I am not sure, because it was 2+ years ago. Now, 2 - 3 years later, they send me a new bill. Services that were originally $165 I received a bill for $265. Two weeks later I receive a notice from a collection agency that I owe $575. I call them and talk to them and they say I owe $375. All on services rendered 3 years ago. I am not saying I don't owe them money for services rendered, and I did pay the $375. However it seems like the business office is managed very poorly. The owner is who I talked to and she was unconcerned that they dropped the issue for 2 years and now that the time is passed and it's very unlikely that I could work through any insurance issues that they might take the fees off. I would not recommend using them, not because the therapy service isn't good, but because the business office seems poorly managed and has no issue billing for services years after the fact. Legally they are able to due to statue of limitations etc... but it doesn't make it a good business practice.

AVOID!!! I know how…read moredifficult it is to find good care for a child. This is not your place. I was called by the center because I was on a wait list when a new counselor came on board named De'Asia. She was 30 minutes late to our first appointment and the second appointment she was so 40 minutes late. By the time she came into the waiting room I explained we didn't even have time for the appointment anymore. We ended up doing a 15 minute appt anyway and she had no problem billing insurance and myself the full amount. Then the following month my husband was coming off active duty military orders. We were in between insurance for 1.5ish weeks. I called and cancelled the appointment explaining to the secretary that our insurance was cancelled for awhile. Apparently there was a miscommunication because the secretary cancelled the appt in a day, but not the one 2 days late. De'Asia charged me $50.00 for the "no show". I called to discuss this with her and went around in circles. She of course had no intention of not collecting her $50. I asked her who else I could speak to, she told me to call the office manager Brenda, I believe. I left a voicemail for Brenda, weeks go by, no response. So then, I get another bill for an ADDITIONAL $30 because my HSA debit card, for the insurance I no longer even have, didn't go through for the $50 "No show" they tried to charge. So again, I call the office and leave a message for Brenda or the manager. Brenda calls back and leaves me a message saying I need to talk to De'Asia, not her, when De'Asia is the one who told me to talk to her!!!! On top of this drama, my insurance was billed under some other therapists name because De'Asia apparently wasn't set up as an insurance provider. And I left a similar review on the companies FB page and now their FB reviews are gone, imagine that! What a nightmare.