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Kinney Drugs

2.6 (7 reviews)
Closed • 7:00 am - 9:00 pm

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Guthrie Med Supply Depot - Ithaca

Guthrie Med Supply Depot - Ithaca

(10 reviews)

I used to get my tried and true black graduated thigh high compression stockings from them. Well,…read moreafter Jobst discontinued the line I wear I was at a loss. Not only was customer service unhelpful in providing me alternative brands/styles my insurance would cover that are comparable to the original ones I was prescribed, they refused to order black in the brand my insurance would pay for-Ames Walker. I'm tall but lean and so finding a brand that fits me, and has fabric I can tolerate is a nightmare. My interventional radiologist picked the perfect brand and model. It's a shame Jobst discontinued the line that actually fit me and felt tolerable. But I digress, I explained to them, Guthrie Med Supply Depot, that I'm autistic and have sensory issues with fabric and I wear very thin leggings as well due to getting over heated easily and needing a very thin and smooth fabric. I will literally pick at myself all day if I am too hot or the fabric is too rough. That said, only black will hide under my clothing. Not white. They started to ONLY carry white, beige, red and blue! Of course not black. Even the rep agreed that it made 0 sense since black does hide well under sheer leggings which are also black and they agreed that black is more universally flattering for most people's wardrobe. Sadly management refused to order black even after my doctor called on my behalf explaining I am autistic, tall and need black with a soft fit fabric due to sensory challenges to prevent recurrence of DVTs, as well as to walk. I had to spend weeks finding an alternative DME store that carried black thigh highs in my area or that would ship to me and be covered by my insurance. Needless to say, management at this location was the issue. They weren't just unhelpful, they lacked empathy and had no actual logical reason for why they just stopped carrying black thigh highs all together in the one and only brand covered by poor people insurance that actually fits tall people. These things aren't cheap and many people, myself included, have to risk a DVT and be in pain if they can't afford to pay out of pocket and order online instead. Cayuga Medical Supply had 0 issues accommodating me and helping me. So go there instead! Oh, and everyone there also agreed that black is the most popular color. So they too did not understand why Guthrie irrationally stopped carrying black.

Don't go. They forget to give you (everything) needed for a nebulizer. It's like pulling teeth to…read moreget the proper medication needed to breath.

Kinney Drugs - drugstores - Updated May 2026

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