I went to this office for several years. I always paid my co-pay before my appointment. There was…read morealways a small balance due after my insurance paid. I called the bookkeeper several times and left messages. I never received a call back. WITHOUT MAKING A SINGLE CALL TO ME, THEY REPORTED ME TO A COLLECTION AGENGY!!!! FOR $37.03!!! DON'T TRUST THEM!!

The doctor is very rude and does not care about his patients, he may be highly recommended by…read moreothers.... But I think it's time to retire

Hi, I'm Caleb Stewart. I originally had Wavelight Optimized LASIK with Dr. Andrew E. Holzman at TLC…read moreRockville's location on August 6th, 2021. Initially, I had a great experience. Every staff member was sweet and I was confident that the surgery would go well. Unfortunately, there were a few red flags that I will list below. 1. The technicians there claimed that my prescription was stable when it wasn't and my vision quickly regressed after a year. Furthermore, I had prior dry eye disease and the technicians lied and stated that it wouldn't be an issue...now I have a severe case years out. 2. I didn't get to meet with my surgeon to discuss risk of complications, if I'm a true candidate or not etc. 3. The staff didn't explain other alternatives such as ICL and didn't give a solid recommendation on what path to take. If I was told to wait until my mid 20s I probably would've had a better outcome and less chance of regression. 4. TLC decided to change the location of the surgery from Tyson's Corner to Rockville last minute also modifying the laser as well which could have had an effect on my overall outcome. Suddenly, when I developed all these complications TLC offered little to no help in contrast to how I was assisted pre-op. I now have day-time starbursts, haloes and severe dry eye which induces irregular astigmatism...causing awful ghosting that can only be possibly fixed through scleral lenses or extensive dry eye treatment. I've had to quit many of my hobbies and it made my quality of life way worse for a while. They only offered "enhancement" surgeries to improve my vision which are not FDA approved and make complications worse for many patients. I'm still not comfortable with my vision at 23, a little over two years out and feel like I got scammed and betrayed by the center. They also didn't give me a refund as well despite my efforts to be polite and courteous about the situation. What makes the situation worse is that I had to go out of my way to see my original surgeon since he opened up his own company just to see what occurred. I was given pupil-shrinking drops and was shrugged off and told that everything was in my head, it was very disheartening. I've had to take so much initiative seeing all kinds of specialists just to get help, it's very draining for a young man to go through and I'm thoroughly disappointed with my experience here. I'll attach some photos below of my prescription before and after and various photos of symptoms that I suffer with to this day. This surgery has ruined my early 20s due to the complications that I face daily. I'm stuck with poor vision that does not hold a candle to how it was before surgery and I am stuck with fluctuating ghosting vision. The center asked that I provide a $200 payment to sign up for a "lifetime plan" to get a second surgery which is not FDA approved. They are a joke. The center only has one line of communication (patient care manager team) and have no ounce of empathy and compassion in their bodies whatsoever. If you develop complications and issues, expect to be on your own and not get any assistance at all from TLC. Whenever I would reach out for genuine help and the ability to obtain a refund or at least some compensation they couldn't do anything. It's hilarious because whenever I mention making a payment towards my surgery they are enthusiastic and respond quickly but other than that, crickets. Please do not get refractive surgery if it's not needed, my life is now ruined thanks to these people. I can't enjoy my hobbies 100% like I used to or start to drive. My vision is like this day in day out 24/7 to give you an idea - https://imgur.com/a/gZnTHj8 https://imgur.com/a/2swivr9 I'll be posting pictures below of how my vision was and my general interactions with both Dr. Holzman, his company and TLC.

Great team! Great staff! Very sweet and welcoming right when you walk in the door. Mr. Probst I…read moream beyond grateful for you , you are amazing . Thank you so much for changing my life and so many others You rock

Dr. Hennessy and staff are friendly, professional and have a bit of that old time touch of really…read morecaring and spending time with you that makes you appreciate being there. There is also a set of mid-century mod chairs in one of the exam rooms that I love to see each time I'm there.

I've been a patient for many years. Dr James McCarthy is a great doctor. His office is bilingual. I…read morehighly recommend him to anyone in need of an Ophthalmologist.

Dr. Glavin is THE Go-To eye doctor/ophthalmologist for the Southwest Chicago suburbs. He has been…read moreour family eye doctor ever since he took over Dr. Mundt's practice over 30 years ago. He treated my mother for cataracts and glaucoma for all her years and she could still see great at almost 100. He recently performed cataract surgery for me on both eyes which went uneventful and without complications. My vision is now perfect after living with really bad nearsightedness since I was 11. And for any other eye conditions, this a doc who has seen it all and knows how to treat it. Everyone else in the office is great as well, Dr. Wennerberg, the technicians and office support staff. You will deal with them all during your visit and they are all terrific, making your doctor visit go as smooth as possible. (I have dealt with bad office staff of doctors and that has caused life complications I don't need.) Wait times have always been short as well, never more than 5-10 minutes. Note that Dr. Glavin does not do the lasik eye surgery. I had been thinking about it for a while and wisely decided to get a second opinion from Dr. Glavin first. I would strongly recommend that anyone considering lasik get an INDEPENDENT, unbiased evaluation and opinion from an ophthalmologist first. I was VERY glad I did and for me it worked out for the better. You should be getting your eyes checked regularly anyway.

I was referred to Dr. Glavin when I had to change my insurance company. He ended up doing cataract…read moresurgery on both of my 63 year old eyes. Dr. Glavin and his associate Dr. Wennerberg are very compassionate, knowledgeable and professional. The surgeries went smoothly and I now have GREAT vision in both eyes. The Glavin Eye Center provided a great experience for me with helpful staff guiding the way. I would not hesitate to recommend the doctors and staff for any eye-related services.

I have been seeing Dr. Merry Gindorf since shortly after moving to Cicero, Illinois in 1998. I am…read morevery nearsighted, have mild cataracts and some extra problems. I am a visual artist and have severe "lazy eye" which makes it hard for me to focus both eyes together. As a senior person, I have also developed a retinal condition causing me to see shadow doubles of the edges if things - making it hard to read and drive. Although I have seen opthalmologists before, they did not recognize the complexity of my eyesight the way Dr. Gindorf has been able to, assuring I gave the best possible coreective lenses. Because of her intelligence, kind and patient manner with me in the office and her comprehensive care, I have been seeing her for 25 years - I can't imagine a better doctor!

Dr. Gindorf was amazing! She took the time to explain the ins and outs of the eye, and why I'm…read morehaving certain issues. Nobody has taken the time to explain why I have a hard time keeping track of my reading position, or why I continuously got pinkeye. She explained thoroughly and in a simple manner I could easily understand. She also provided several options in contacts and glasses and did not force any sales. Was very welcoming. I was comfortable and felt like I was in good hands right away! Would definitely recommend and will be going back!

I'm giving five stars immediately because the customer service was great from start to finish. The…read morestaff was very professional and I felt heard and cared for. Explanations were provided throughout my visit as needed. The young lady helped me determine the best shape and fit for me unlike my previous eye specialist no opinions or suggestions were ever given. I believe the exam was in-depth and more detailed than my previous place. Please look into a quality eye center prior to looking for places with deals or great specials only. I found my experience to be better. It's on a main street and parking is available on the side street and across the street next to the liquor store.

I usually have an amazing experience here (with both Dr. and staff) and felt quite dismissed on my…read morerecent call with them. I was attempting to order new contacts and was rushed off the phone by quick, short answers..not willing to explore or look into options or explaining the significant change in price from my last order. felt brushed off. if you don't have time to sit with the person on the other end then please don't answer the phone in the first place. pretty rude in my opinion. looks like I'll try calling on another day when the other friendly staff is in.

The woman answering the phone is SOOOO nice. She is so understanding and compassionate. Absolutely…read moreamazing customer service by her.

I enjoy bringing my 13 year old here for his orthopedic follow up appointments vs the Chicago…read morelocation. There is significantly less traffic and plenty of parking, without walking several city blocks. This location offers quite a bit of services including X-rays, sleep studies and even some outpatient pediatric surgeries. However, certain staff only visit this location on specific days - so you must be flexible with appointment setting.