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    Kingsway Towing

    2.8 (28 reviews)
    Open Open 24 hours

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    Driving giving us the finger
    Carly S.

    Please see the photos I have attached of the driver giving me the finger and recording me on his phone while he should've been driving and watching the road. On October 16, I encountered this truck driver near the Kingsway area. He was driving irresponsibly, almost drove into our lane so we honked at him. Apparently that pissed him off so he started honking at us and causing a commotion. I took a picture of the license plate for safety purposes. When we pulled up next to him he pulled out his phone and was recording/taking photos of us instead of watching the road, meanwhile he had a passenger/customer in the vehicle and a car hooked up. He told us to roll down the window and was mocking us and trying to intimidate us by lying and saying that he worked for the police (they are not employed by the police) and that he was going to sue us for recording him. I stated that I was just doing the same thing that he was doing and he started acting crazy, giving us the finger, waving, giving a thumbs up, yelling that our headlights were out (they weren't, they shut off when the turn signal is on) and even mocked me for being disabled (which can all be seen and heard on video). I called the company and reported him and the manager and/or owner never reached out to us. I guess they really don't care about customers or their property since they allow their drivers to behave inappropriately and do not require them to obey the rules of the road, especially when towing a vehicle. Very sad display of immaturity. Also, isn't it illegal to impersonate a police officer?

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    1 month ago

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    12 years ago

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    13 years ago

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    7 years ago

    worst service i got trough kingsway, asked them to drop at garage shop drop at one place.

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    11 years ago

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    Cliffs Towing - Friends car stuck in ice.

    Cliffs Towing

    (28 reviews)

    This Company needs to be investigated as soon as possible…read more Without exaggeration, Cliffs Towing is the predatory, coercive and dishonest business that I have ever encountered in Edmonton. My car was towed 12km and what ensued was just a show of unethical conduct that each driver in Edmonton must be aware of. A tow of 12 km costs 399.93 and that is outrageous. A tow that distance would cost market rate, which is between $150-200, and Cliffs charged it twice with false charges such as, fuel surcharge, gate fee, payout fee among others. All this is not like the normal towing expenses. They charged me $70 on a single day of storage yet my car was in their lot taken less than 5 hours. This in itself is a big pointer of predatory billing. They attempted to hold my invoice till I paid. In my request to be given the itemized invoice, prior to money payment (like any other business would offer), the employee refused and insisted I pay first. This is entirely the opposite - you cannot be agreeing to charges you had not even seen. It is a textbook violation of consumer-rights. They compelled me to pay prior to me being authorized to sign the invoice. This is among the greyest things that a firm can engage in. They insisted on my cash upfront and then only after they took my cash did they push a signature page at me. There is no legitimate business that carries out in this manner. They knowingly did not allow me to check or accept the charges before they were paid. They were not ready to give me an opportunity to challenge the charges and threatened to retain my car until I paid. This amounts to force and illegal seizure of property. Their invoice is even intentionally bewildered. They show an uncertain range of 0-15 miles rather than the real 12km, which enables them to inflate the bill with false mileages. This is not an accidental act of obfuscation. Zero professionalism. Zero transparency. Zero integrity. All that concerns this experience is aligned to the very activity of behavior that is emphasized in the recent studies on towing fraud in Alberta. The high charges, the denying of documentation, the eviction of payment prior to signing, it is all indicative of a company that does not have an accountable approach to its operations. I have already lodged official complaints with Service Alberta and Edmonton Police and I highly recommend doing the same to any other person who transacts with Cliffs Towing. Their whole business is predatory towing in books. Do not trust this company. Document everything. And when your car happens here be ready to fight.

    Cliffs towed car to clean apartment underground parking. Owner of car had passed away unknown in…read moreher apartment a few days before towing and when body was found by police, car had already been towed. We went to Cliffs with death certificate and they refused to release vehicle unless we paid a huge towing fee which went up daily. They were absolutely impossible to deal with and we ended up having to leave the perfectly viable vehicle there as no funds were available to release it. We were all very distressed with our loss and had no energies to continue the fight with Cliffs. They were totally heartless and unsympathetic to us and her 24 year old daughter left motherless.

    Kingsway Towing - towing - Updated May 2026

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